real user vs robot

[jose-antonio_ra]

Hi all.

how is the distinction between real user and robots?

thanks in advenced.

jose A

[mallempati_sree · Accepted solution]

hi jose

Dynatrace uses the Udger database of user agents to mark certain agents as robots. Feel free to contact Udger directly at https://udger.com/

And if you would like to exclude bots from the Monitoring Please check

https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configuration/web-applications/additional-configuration/exclude-browsers-robots-and-spiders-from-monitoring/#exclude-bots-and-spiders-from-monitoring


Thanks!

[jose-antonio_ra]

Thank you Screedhar!!