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DynaTrace Api: service.clientsidefailurerate doesn't return any data

callum
Participant

I'm trying to get my service client side failure rate using the timeseries Id of com.dynatrace.builtin:service.clientsidefailurerate but it's not returning any dataPoints:

{ 
dataPoints: {},
timeseriesId: 'com.dynatrace.builtin:service.clientsidefailurerate',
unit: '%',
entities: {},
resolutionInMillisUTC: 7210000,
aggregationType: 'SUM'
}

It appears that the entities is also empty even though i'm including them in the request.

Is this happening to anyone else?

2 REPLIES 2

wolfgang_beer
Dynatrace Champion
Dynatrace Champion

Typically that happens if no data was written. Do you get metrics if you request any other service related metrics, such as com.dynatrace.builtin:service.failurerate?

callum
Participant

@Wolfgang_B. Yes other metrics return data but com.dynatrace.builtin:service.failurerate stills return data even though it's a bunch of 0's