03 Mar 2020
- last edited on
27 Apr 2021
We want bifurcation of All frustrated users(i.e. Count of users frustrated due to Server side/Network Side/Frontend Side) for past day From OneAgent.
04 Mar 2020
It should be possible via USQL:
SELECT count(DISTINCT usersession.userSessionId), name FROM usererror WHERE usersession.userExperienceScore = "FRUSTRATED" GROUP BY name
It's only example but you can write different type of queries here to determine numbers you need.
08 Mar 2020
Hi Sebastian K,
Thanks for update. We tried multiple Queries but we are unable to find individual count of users frustrated due to Server side/Network Side/Frontend Side. If you have any query regrading this kindly share with us.
09 Mar 2020
this may not be possible, because frustration is calculated by action duration and errors, not by root cause of those problems. I don’t think it is possible to get anything closer here