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Is it possible to delete session data of some users?

ntanaka
Guide

Hi,

Our customer would like to delete session data of some users for privacy protection reasons.

Is it possible?

Best Regards,

Natsumi Tanaka

 

4 REPLIES 4

sebastian_kryst
DynaMight Leader
DynaMight Leader

There is no such option (as I know). But you can enable masking IP addresses. In such case, last part of IP address will be set as 0. You should use as well as user tag some local ID, note username and from RODO side you should be safe 🙂 Sessions older than 35 days are deleted automatically.

Sebastian


ntanaka
Guide

Hi Sebastian,

Thank you very much for your quick response!

I also guess there is no option to choose user sessions to delete, but I would like to confirm just in case.

It is kind of you to let me know some tips to use IP address masking option.

I will try it!

Best Regars,

Natsumi Tanaka


AlexanderSommer
Dynatrace Pro
Dynatrace Pro

You can't delete user sessions as this would require to recalculate all reports, problems (affected users) etc.
But in order to full fill data privacy, Dynatrace is providing a service to make user sessions anonymous https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/anonymization/


Hi Aleander,

Thank you for your answer. I will consider to use Anonymization API.