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Life cycle of DtCookie

service_apms
Organizer

Hello guys,

I'm having a problem with one of my clients.

The issue is that the UEM was enabled on one of the system profiles which caused a http 406 problem accessing one of the applications.

We understood that the issue came from the fact that Dtcookie contains the character "|"

We disable the UEM but the dtcookie is still generated.
What is the lifecycle of the dtcookie?

Did anyone experience the same thing before.
Thank you.

 

2 REPLIES 2

Dallas
Dynatrace Mentor
Dynatrace Mentor

Hello,

Here is a documentation link for the Dynatrace cookies:

https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/c...

It says that the Dtcookie is set to expire at the end of a session, but if you are seeing other functionality it may be a good idea to open a support ticket.

If you are still seeing the cookie even after disabling RUM I would suggest erasing your browser cookies and starting fresh if possible.

Thanks

-Dallas


Thank you for your answer i will provide this information and see where it'll get us.