Problem notification: applied Custom Tags with hook don't work

[Stef_Stouf95]

Hi,

with the syntax {Tags[key]}, as mention in the doc,
i have this syntax in the Tag [company][team]os

example tag applied : [microsoft][hr]os:windows

i try to put in a Problem notification : {Tags[[microsoft][hr]os]}

without success, the value isn't returned, just the "Tags[[microsoft][hr]os]"

regards

[theharithsa]

Hi @Stef_Stouf95

Looks like you are using the syntax in a wrong way. If you have a tag with key as OS and Value as Windows, you need to pass the tag as {Tags[OS]}. Also if you want to add one more tag you need to use another parameter with comma seperated. For example, {Tags[OS]}, {Tags[Key 2]} etc.

[Stef_Stouf95]

Hello,

I use the tag system, whatever the format you can add it like this.
[microsoft][hr]os:windows

that's can be [microsoft][hr]software:talend

Agreed with you, the basic format works well as {Tags[os]} or {Tags[software]}

What's the syntax to retrieve the value on Problem notification, with a key tag containing a hook ?

Regards