We are using Dynatrace SASS and everything was working fine and all of sudden a couple of weeks ago we stopped seeing Real Users across all of our web sites. When we do look at User Sessions the only thing we see is our Synthetic Users
We do see info from the Hosts and do see the Dynamic Requests in the Transactions & services for our App Pool. We also do not see any firewall issues.
Is there something else that could cause the global stoppage of tracking real users?