XHR actions are not capturing/available for an application even the monitor signal passes through infrastructure e.g. below is the result.
The same application was monitoring with the AppMon and providing a complete visibility of user actions.
It is hard to say something without knowing your app. But check one more thing. In application settings -> advaced you can setup support for timeout requests and unsuported async frameworks. Check both, maybe some support has been dropped between appmon and Dynatrace but I don't think so.
I've missed right place for timed action support. Try enabling this feature in content capture. And disable synchronisous send of beacon maybe. Force realoading od agent library and check again. If you see that xhr from ruxitagent are correct with 200 code in network tab of dev tools than I have no other ideas for know. Strange.
1. Is this happening for just one RUM application in your environment or is this across all the RUM applications in your environment?
2. Under Application -> Settings -> Advanced Setup, do you have any regular expression under Exclude XHR requests from monitoring
3. Look into the waterfall chart of your Load actions and confirm if XHR requests are captured (where expected) as part of the waterfall.
4. Create a user action extraction rule for XHR actions ( Application -> Settings -> User Actions). You can start with the regex (.*) just to confirm if any XHR actions are extracted and then later fine tune it based on your requirements if it works. (I will suggest to do this step in a non-production environment)
Hope This Helps
Hello @Ugochukwu N.
Doing a POC in the UAT environment with only one application and there is no exclusion rule configured. User action extraction rules is created even though no XHR information is capturing.
Have a look on the below screenshots for the configuration and the errors we are receiving.
For the XHR actions not being captured still, I will suggest you open a Support ticket