I'm having trouble with User Tags in a recently added application within Dynatrace. This application is the EU equivalent of our existing UK application. Both of which use the same cookie named "FullName"
I want Dynatrace to pick up just the UserName and return that as the User Tag. As this is the same as the UK, I copied the Regex used to cleanup the cookie, which works fine in the UK:
The UK returns 'firstname.lastname@example.org' without issue, but what's being returned in the EU application is 'FullName=Ap'
Can anyone think of a reason why Dynatrace would be doing this?
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