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Why am I getting too many anonymous user sessions with less than 1 second session duration ?

rohit_sharma
Guide

Why am I getting too many anonymous user sessions with less than 1 second session duration ?

We have observed too many user sessions having average session duration less than 1 second, not sure why. Please let me know if anybody faced similar problems.


2 REPLIES 2

skrystosik
DynaMight Guru
DynaMight Guru

We've had such issue once when cookie secure was enabled in cofniguration. Because of some issues with F5 configutation, all sessions was splitted by single user action. I don't know details about how client resolved it unfortunately. I suggest to open support ticket.

EDIT: One more idea. Are you using manuall

dtrum.endSession()

from your JS code?

Sebastian


Regards, Sebastian

AlexanderSommer
Dynatrace Champion
Dynatrace Champion

Please create a Dynatrace support ticket in order to investigate. It might be an issue with cookies or an other infrastructure issue with your environment.

https://www.dynatrace.com/support/contact-support/

Thanks, Alex


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