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Dynatrace Managed - Remote access permission

Having cluster admin privileges, gives you the ability to control access to Dynatrace managed platform to Dynatrace support team.

Available Options:

  • All: DT support team can access without asking for permission.
  • Read-only access to all: can access with a very limit privilege, doesn't require access request approval.
  • Approved: after approving access request, DT support will be able to access and validate against the raised concerns.

Peter_Youssef_0-1726935547356.png

Prerequisites:

  • Constant communications to Mission control should be maintained.
  • Enable the configuration button as per the attached screenshot.

Peter_Youssef_1-1726936020257.png

  • If this option is turned-off, Dynatrace won't be able to access the platform.

💬🛠🔑

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