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Intermittent Synthetic Monitoring connection timeout

naventran
Inactive

Hi all, I have created a browser clickpath synthetic monitoring to monitor the website https://www.kpwkm.gov.my I have set two locations to test the website, consists of N.Virginia and Sydney. It will send synthetic request with an interval of 15 minutes.

As a result, I am seeing intermittent connection timeout to the website. The issue is only occuring at the location N.Virginia. However, when I tried to VPN from the United States servers, the website seems to load succesfully.


Anyone, can anyone guide me to troubleshooot the connection timeout issue?


2 REPLIES 2

ChadTurner
DynaMight Guru
DynaMight Guru

Are you still having this issue? Can you drill down into the synthetic and see if there is any other information surrounding the timeout?

-Chad

ct_27
DynaMight Helper
DynaMight Helper

For those that landed here a related and more recent discussion is occurring here:

https://community.dynatrace.com/t5/Synthetic-Monitoring/Request-timeout-for-synthetic-monitor-in-Dyn...