# \#activegate **URL:** https://community.dynatrace.com/tag/activegate/9.md [Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md) --- ## [\[Workaround\] Syslogs Ingestion via ActiveGate version 1.347 presenting empty data](https://community.dynatrace.com/t/workaround-syslogs-ingestion-via-activegate-version-1-347-presenting-empty-data/57278)
**Author:** [@jay\_nelson](https://community.dynatrace.com/u/jay_nelson)\ **Replies:** 0\ **Last updated:** [October 27, 2026, 5:07pm UTC](https://community.dynatrace.com/t/workaround-syslogs-ingestion-via-activegate-version-1-347-presenting-empty-data/57278 "2026-10-27T17:07:33Z")
ActiveGates that have updated to version 1.347 are presenting empty Syslog data This situation is caused by a change in default behavior for syslog handling when ingesting non-standard syslogs (not adhering to RFC 5424 n… --- ## [Managed: private ActiveGate Synthetic upgrade =\> tests broken : Timed out + vuc chromium dumped core](https://community.dynatrace.com/t/managed-private-activegate-synthetic-upgrade-tests-broken-timed-out-vuc-chromium-dumped-core/57189)
**Author:** [@gilles\_tabary](https://community.dynatrace.com/u/gilles_tabary)\ **Replies:** 2\ **Last updated:** [October 20, 2026, 12:58pm UTC](https://community.dynatrace.com/t/managed-private-activegate-synthetic-upgrade-tests-broken-timed-out-vuc-chromium-dumped-core/57189 "2026-10-20T12:58:59Z")
On Managed 1.346.124, on an RHEL 9.8 OS, I upgraded my ActiveGate Synthetic private location from ActiveGate 1.341.31.20260701-034152 Synthetic 1.341.35.20260626-051240 Chrome(-ium) 148.0.7778.215 to ActiveGate… --- ## [SNMP extension V2 and bulk requests](https://community.dynatrace.com/t/snmp-extension-v2-and-bulk-requests/36761)
**Author:** [@olivier\_coliber](https://community.dynatrace.com/u/olivier_coliber)\ **Replies:** 7\ **Last updated:** [September 23, 2026, 2:19pm UTC](https://community.dynatrace.com/t/snmp-extension-v2-and-bulk-requests/36761 "2026-09-23T14:19:54Z")
Hi, I have some snmp v2c devices to monitor. I tryed to poll them with snmp generic extension. In ruxitagent\_extensionsmodule\_xxx.log i found messages like this : {“extensions”:\[{“id”:“snmp”,“extension”:“com.dynatrac… --- ## [enable automatic version updates for OneAgent/Activegate in a K8s](https://community.dynatrace.com/t/enable-automatic-version-updates-for-oneagent-activegate-in-a-k8s/56903)
**Author:** [@Nakazato\_IIM](https://community.dynatrace.com/u/Nakazato_IIM)\ **Replies:** 4\ **Last updated:** [September 9, 2026, 3:31am UTC](https://community.dynatrace.com/t/enable-automatic-version-updates-for-oneagent-activegate-in-a-k8s/56903 "2026-09-09T03:31:11Z")
I don’t know how to disable automatic version updates for OneAgent/Activegate in a Kubernetes environment. I’ve read that I can disable this by specifying “autoUpdate: false” in ‘dynakube.yaml’ but I can’t find that set… --- ## [My logs went silent ,where do I start?](https://community.dynatrace.com/t/my-logs-went-silent-where-do-i-start/56812)
**Author:** [@noel\_david](https://community.dynatrace.com/u/noel_david)\ **Replies:** 0\ **Last updated:** [August 26, 2026, 12:55pm UTC](https://community.dynatrace.com/t/my-logs-went-silent-where-do-i-start/56812 "2026-08-26T12:55:06Z")
Summary A structured first-response workflow for when logs that previously worked suddenly stop. Covers component health, SFM events, source verification, ingest-rule coverage, and ActiveGate scope checks. Problem Use … --- ## [Request for Extended ActiveGate Support Lifecycle](https://community.dynatrace.com/t/request-for-extended-activegate-support-lifecycle/56337)
**Author:** [@tohrutakagi](https://community.dynatrace.com/u/tohrutakagi)\ **Replies:** 1\ **Last updated:** [August 10, 2026, 3:40am UTC](https://community.dynatrace.com/t/request-for-extended-activegate-support-lifecycle/56337 "2026-08-10T03:40:49Z")
Dear Support Team, The support lifecycle for OneAgent on RHEL extends to E-EUS. However, ActiveGate is currently supported only up to EUS. Would it be possible to extend ActiveGate support to E-EUS as well, similar to … --- ## [Logs Troubleshooting Map](https://community.dynatrace.com/t/logs-troubleshooting-map/56533)
**Author:** [@noel\_david](https://community.dynatrace.com/u/noel_david)\ **Replies:** 1\ **Last updated:** [July 29, 2026, 11:38am UTC](https://community.dynatrace.com/t/logs-troubleshooting-map/56533 "2026-07-29T11:38:20Z")
Logs Troubleshooting Map A decision-tree guide for troubleshooting log ingestion, source health, delays, volume, parsing, correlation, and alerting issues in Dynatrace. First time here? Find your symptom in the table … --- ## [Using Load Balancer VIP with ActiveGates for SNMP polling and traps](https://community.dynatrace.com/t/using-load-balancer-vip-with-activegates-for-snmp-polling-and-traps/56565)
**Author:** [@TahirJanwari](https://community.dynatrace.com/u/TahirJanwari)\ **Replies:** 1\ **Last updated:** [July 28, 2026, 6:33am UTC](https://community.dynatrace.com/t/using-load-balancer-vip-with-activegates-for-snmp-polling-and-traps/56565 "2026-07-28T06:33:22Z")
Hello Community, We monitor around 600+ network devices in Dynatrace using both SNMP polling and SNMP traps through Three ActiveGate servers. Our challenge is that when an ActiveGate is replaced or decommissioned, we m… --- ## [Keep AWS monitoring only on selected ActiveGates](https://community.dynatrace.com/t/keep-aws-monitoring-only-on-selected-activegates/56551)
**Author:** [@Andriy\_Sidorkin](https://community.dynatrace.com/u/Andriy_Sidorkin)\ **Replies:** 0\ **Last updated:** [July 24, 2026, 11:59am UTC](https://community.dynatrace.com/t/keep-aws-monitoring-only-on-selected-activegates/56551 "2026-07-24T11:59:05Z")
Summary With Classic AWS monitoring, an AWS connection can be handled by any ActiveGate that is eligible to run it. Filtering the AWS regions (via custom.properties) ann/or using Network Zones/ActiveGate groups do not c… --- ## [Can ActiveGate Run on an External VM Instead of the Kubernetes Cluster?](https://community.dynatrace.com/t/can-activegate-run-on-an-external-vm-instead-of-the-kubernetes-cluster/56362)
**Author:** [@marusla](https://community.dynatrace.com/u/marusla)\ **Replies:** 3\ **Last updated:** [July 10, 2026, 1:34pm UTC](https://community.dynatrace.com/t/can-activegate-run-on-an-external-vm-instead-of-the-kubernetes-cluster/56362 "2026-07-10T13:34:22Z")
Hi everyone, I would appreciate your help with a question. In a Kubernetes Platform Monitoring + Full-Stack Observability deployment, is it possible to run the ActiveGate on a virtual machine instead of deploying it ins… --- ## [Containerized ActiveGate change memory limits](https://community.dynatrace.com/t/containerized-activegate-change-memory-limits/52387)
**Author:** [@Michael\_M](https://community.dynatrace.com/u/Michael_M)\ **Replies:** 7\ **Last updated:** [June 29, 2026, 4:44pm UTC](https://community.dynatrace.com/t/containerized-activegate-change-memory-limits/52387 "2026-06-29T16:44:43Z")
Is it possible to change the memory limits of the AG in a containerized environment like it is descriped here for a non-containerized AG: Configuration properties and parameters of ActiveGate — Dynatrace Docs The reason… --- ## [Multi environment ActiveGate for Dynatrace SaaS Rest API](https://community.dynatrace.com/t/multi-environment-activegate-for-dynatrace-saas-rest-api/43848)
**Author:** [@tarjei](https://community.dynatrace.com/u/tarjei)\ **Replies:** 4\ **Last updated:** [June 17, 2026, 11:04am UTC](https://community.dynatrace.com/t/multi-environment-activegate-for-dynatrace-saas-rest-api/43848 "2026-06-17T11:04:10Z")
Hi! We are moving from Managed to SaaS. We have a set of Cluster ActiveGates which are publicly exposed for RUM, Mobile Apps, Metrics Ingestion and Extraction (REST APIs). However when I try to configure this in SaaS I… --- ## [Windows Server 2012 R2 OneAgent](https://community.dynatrace.com/t/windows-server-2012-r2-oneagent/56129)
**Author:** [@juanvelezH](https://community.dynatrace.com/u/juanvelezH)\ **Replies:** 2\ **Last updated:** [June 10, 2026, 9:28am UTC](https://community.dynatrace.com/t/windows-server-2012-r2-oneagent/56129 "2026-06-10T09:28:49Z")
\*\*\[Help Needed\] Remote Windows Host Monitoring 2.0.0 – ActiveGate not meeting WMI requirements\*\* Hi community, I’m trying to activate the \*\*Remote Windows Host Monitoring 2.0.0\*\* extension, but when selecting an Active… --- ## [AWS Monitoring: Using Two Dedicated ActiveGates for monitoring Separate Regions in single AWS account](https://community.dynatrace.com/t/aws-monitoring-using-two-dedicated-activegates-for-monitoring-separate-regions-in-single-aws-account/50777)
**Author:** [@bhaveshbjoshi](https://community.dynatrace.com/u/bhaveshbjoshi)\ **Replies:** 4\ **Last updated:** [June 4, 2026, 9:28am UTC](https://community.dynatrace.com/t/aws-monitoring-using-two-dedicated-activegates-for-monitoring-separate-regions-in-single-aws-account/50777 "2026-06-04T09:28:53Z")
Abstract Infrastructure monitoring of AWS services in different regions using Dynatrace ActiveGates. Problem How can a single AWS account be configured to use two ActiveGates to monitor separate regions? For example, t… --- ## [Extension is not ingesting any data.](https://community.dynatrace.com/t/extension-is-not-ingesting-any-data/55805)
**Author:** [@gsaharan](https://community.dynatrace.com/u/gsaharan)\ **Replies:** 3\ **Last updated:** [May 14, 2026, 8:01am UTC](https://community.dynatrace.com/t/extension-is-not-ingesting-any-data/55805 "2026-05-14T08:01:49Z")
Hi, I have Python and ActiveGate at the latest versions, and still my SAP ABAP & GUI extension has stopped ingesting data. Can anyone please help me understand what should be checked to determine what caused this? I’m n… --- ## [ActiveGate 1.335 not reporting "sqlPostgres" capability after disk expansion](https://community.dynatrace.com/t/activegate-1-335-not-reporting-sqlpostgres-capability-after-disk-expansion/55871)
**Author:** [@juanvelezH](https://community.dynatrace.com/u/juanvelezH)\ **Replies:** 6\ **Last updated:** [May 13, 2026, 12:52pm UTC](https://community.dynatrace.com/t/activegate-1-335-not-reporting-sqlpostgres-capability-after-disk-expansion/55871 "2026-05-13T12:52:20Z")
When configuring an extension in Dynatrace, it is generating an error for me. ActiveGate Version: 1.335.20 (Linux) Target: PostgreSQL (Azure PaaS) extension. I’m unable to activate the PostgreSQL extension. The … --- ## [VMware virtual machines agentless monitoring](https://community.dynatrace.com/t/vmware-virtual-machines-agentless-monitoring/42615)
**Author:** [@a\_chiaravalle](https://community.dynatrace.com/u/a_chiaravalle)\ **Replies:** 4\ **Last updated:** [April 30, 2026, 3:33pm UTC](https://community.dynatrace.com/t/vmware-virtual-machines-agentless-monitoring/42615 "2026-04-30T15:33:15Z")
Hi team We are monitoring vsphere configuring Dynatrace to connect to Vcenters and collect data about ESXi hosts and VMs. My question is about the Virtual Machine monitoring, I would know if without oneagent on the VM … --- ## [AWS SQS monitoring via Activegate running on ECS](https://community.dynatrace.com/t/aws-sqs-monitoring-via-activegate-running-on-ecs/55764)
**Author:** [@jangeles](https://community.dynatrace.com/u/jangeles)\ **Replies:** 0\ **Last updated:** [April 30, 2026, 11:54am UTC](https://community.dynatrace.com/t/aws-sqs-monitoring-via-activegate-running-on-ecs/55764 "2026-04-30T11:54:36Z")
Hi, Do we also have a means thats Activegate running on ECS be able to monitor AWS SQS? Documentation only consider activegate running on EC2 but not when its running on Container. --- ## [ActiveGate hostname: how is it decided, and can it be configured?](https://community.dynatrace.com/t/activegate-hostname-how-is-it-decided-and-can-it-be-configured/50780)
**Author:** [@tarjei\_utnes1](https://community.dynatrace.com/u/tarjei_utnes1)\ **Replies:** 3\ **Last updated:** [April 26, 2026, 6:35pm UTC](https://community.dynatrace.com/t/activegate-hostname-how-is-it-decided-and-can-it-be-configured/50780 "2026-04-26T18:35:22Z")
Hi! We are deploying ActiveGates in AWS, and they get the less meaningful ip-1123-123-123-123- names. Is it possible to somehow control their naming, or where do they get their name from? I tried altering the server’s … --- ## [Geetting Error - While installing ActiveGate](https://community.dynatrace.com/t/geetting-error-while-installing-activegate/55657)
**Author:** [@anuj-jain08](https://community.dynatrace.com/u/anuj-jain08)\ **Replies:** 7\ **Last updated:** [April 22, 2026, 10:06am UTC](https://community.dynatrace.com/t/geetting-error-while-installing-activegate/55657 "2026-04-22T10:06:47Z")
Hello Team, I am trying to setup active gate on my local Ubuntu server. I tried multiple times on other server as well however every time i install Active Gate i Get the below error: 2026-04-22 08:40:59 UTC Cleaning a… --- ## [activeGate on AWS scaling group](https://community.dynatrace.com/t/activegate-on-aws-scaling-group/55579)
**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\ **Replies:** 0\ **Last updated:** [April 15, 2026, 11:46am UTC](https://community.dynatrace.com/t/activegate-on-aws-scaling-group/55579 "2026-04-15T11:46:15Z")
Hello all, Simple question, I like to confirm that it is never a good idea to run activeGates on an AWS scaling group, KR Henk --- ## [Setup 3 Environment ActiveGates and 2 Extension ActiveGates separately](https://community.dynatrace.com/t/setup-3-environment-activegates-and-2-extension-activegates-separately/55506)
**Author:** [@SachinJindal](https://community.dynatrace.com/u/SachinJindal)\ **Replies:** 8\ **Last updated:** [April 14, 2026, 3:34pm UTC](https://community.dynatrace.com/t/setup-3-environment-activegates-and-2-extension-activegates-separately/55506 "2026-04-14T15:34:54Z")
I want to setup 3 Environment AG and 2 Extension AG separately .. i understand installation will have same installer .. but what changes needs to be done for Extension AG so it will only act for Extension capability .. R… --- ## [Exclude the old installation packages of Synthetic module and ActiveGate](https://community.dynatrace.com/t/exclude-the-old-installation-packages-of-synthetic-module-and-activegate/55548)
**Author:** [@Doaa\_Sobhy](https://community.dynatrace.com/u/Doaa_Sobhy)\ **Replies:** 2\ **Last updated:** [April 14, 2026, 10:38am UTC](https://community.dynatrace.com/t/exclude-the-old-installation-packages-of-synthetic-module-and-activegate/55548 "2026-04-14T10:38:34Z")
Hello, To save disk space for managed cluster after updating Dynatrace components, I usually remove the old OneAgent packages, and everything is going well, Is it safe to remove the old installation packages of Synthet… --- ## [Nginx Plus monitoring is available! To enable, please configure the Nginx status plugin.](https://community.dynatrace.com/t/nginx-plus-monitoring-is-available-to-enable-please-configure-the-nginx-status-plugin/55509)
**Author:** [@Jauffret](https://community.dynatrace.com/u/Jauffret)\ **Replies:** 0\ **Last updated:** [April 9, 2026, 6:20am UTC](https://community.dynatrace.com/t/nginx-plus-monitoring-is-available-to-enable-please-configure-the-nginx-status-plugin/55509 "2026-04-09T06:20:13Z")
Hello I having trouble for exposing NGINX PLus metrics in Dynatrace. I have updated One Agent and Active Gate to 1.331 versions. Error message : " Nginx Plus monitoring is available! To enable, please configure the N… --- ## [Synthetic ActiveGates - Add CPU and Memory resources - node size didn't change](https://community.dynatrace.com/t/synthetic-activegates-add-cpu-and-memory-resources-node-size-didnt-change/37484)
**Author:** [@kayjayeff](https://community.dynatrace.com/u/kayjayeff)\ **Replies:** 17\ **Last updated:** [April 6, 2026, 6:05am UTC](https://community.dynatrace.com/t/synthetic-activegates-add-cpu-and-memory-resources-node-size-didnt-change/37484 "2026-04-06T06:05:48Z")
We recently added CPU and Memory resources to 3 synthetic AGs to change them from Small to Medium since capacity was around 100%. In the Dynatrace console it still sees 2 of them as Small and one shows as Medium. Do we n… --- ## [The extension is not downloaded to ActiveGate](https://community.dynatrace.com/t/the-extension-is-not-downloaded-to-activegate/39509)
**Author:** [@Yamis](https://community.dynatrace.com/u/Yamis)\ **Replies:** 8\ **Last updated:** [April 3, 2026, 11:40pm UTC](https://community.dynatrace.com/t/the-extension-is-not-downloaded-to-activegate/39509 "2026-04-03T23:40:50Z")
I have created my first extension2.0 to scrape a Prometheus OpenMetrics endpoint but before I can reap the rewards of my labour it looks like I’m getting stuck near the very end. ActiveGate 1.263.143 is deployed onto a … --- ## [Questions related to tenant migration and its impact to activegate and agents](https://community.dynatrace.com/t/questions-related-to-tenant-migration-and-its-impact-to-activegate-and-agents/55459)
**Author:** [@Faizan546](https://community.dynatrace.com/u/Faizan546)\ **Replies:** 1\ **Last updated:** [April 3, 2026, 10:10am UTC](https://community.dynatrace.com/t/questions-related-to-tenant-migration-and-its-impact-to-activegate-and-agents/55459 "2026-04-03T10:10:48Z")
We are in process of migrating our tenant from AWS to Azure based Dynatrace SaaS. We are using monaco to migrate all the configurations from old to the new tenant. my question are mentioned below 1. After migration what… --- ## [Using OneAgent to monitor your ActiveGates basic resources & possible unwanted side effects?](https://community.dynatrace.com/t/using-oneagent-to-monitor-your-activegates-basic-resources-possible-unwanted-side-effects/55366)
**Author:** [@dwclogic](https://community.dynatrace.com/u/dwclogic)\ **Replies:** 1\ **Last updated:** [March 26, 2026, 7:57am UTC](https://community.dynatrace.com/t/using-oneagent-to-monitor-your-activegates-basic-resources-possible-unwanted-side-effects/55366 "2026-03-26T07:57:48Z")
I’m asking if there are any unwanted side effects about putting a OneAgent onto our ActiveGates, so we can monitor the basic resources of the ActiveGates: Memory Usage, CPU usage, Disk usage, I/O usage, etc. We want to … --- ## [Extension Load Balancing on Active Gate Groups](https://community.dynatrace.com/t/extension-load-balancing-on-active-gate-groups/50568)
**Author:** [@mmevanson](https://community.dynatrace.com/u/mmevanson)\ **Replies:** 10\ **Last updated:** [March 23, 2026, 5:52pm UTC](https://community.dynatrace.com/t/extension-load-balancing-on-active-gate-groups/50568 "2026-03-23T17:52:12Z")
Hello community, Would someone know exactly how extensions are distributed on an Active Gate group. We use several database extensions and they seem to be all running on one of the two active gates in the group. I wa… --- ## [Remote agent configuration/switch - how to do it when agent is sending data via env. ActiveGate ?](https://community.dynatrace.com/t/remote-agent-configuration-switch-how-to-do-it-when-agent-is-sending-data-via-env-activegate/50208)
**Author:** [@josef\_solnicky](https://community.dynatrace.com/u/josef_solnicky)\ **Replies:** 1\ **Last updated:** [March 19, 2026, 9:30am UTC](https://community.dynatrace.com/t/remote-agent-configuration-switch-how-to-do-it-when-agent-is-sending-data-via-env-activegate/50208 "2026-03-19T09:30:04Z")
We were trying it today - after Active Gate is connected to new SaaS tenant - the remote change of OneAgent is not possible. Thinking about 2 AGs in parallel → but then we need to open all FW connections to new AG. Do w… [Next page](https://community.dynatrace.com/tag/activegate/9.md?match_all_tags=true&page=1&tags%5B%5D=activegate)