# \#diagnostics
**URL:** https://community.dynatrace.com/tag/diagnostics/345.md
[Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md)
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## [How to Analyze your Failure Rate and optimize Incident Response](https://community.dynatrace.com/t/how-to-analyze-your-failure-rate-and-optimize-incident-response/56626)
**Author:** [@andreas\_grabner](https://community.dynatrace.com/u/andreas_grabner)\
**Replies:** 0\
**Last updated:** [August 4, 2026, 8:28am UTC](https://community.dynatrace.com/t/how-to-analyze-your-failure-rate-and-optimize-incident-response/56626 "2026-08-04T08:28:53Z")
This is my step-by-step guide to smarter anomaly detection - its a cross-posting from my LinkedIn Article. I have access to several observability production environments, and I regularly dig into the data looking for pa…
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## [\`State\` appears to be frozen.](https://community.dynatrace.com/t/state-appears-to-be-frozen/43148)
**Author:** [@Mariusz](https://community.dynatrace.com/u/Mariusz)\
**Replies:** 0\
**Last updated:** [December 12, 2023, 1:20pm UTC](https://community.dynatrace.com/t/state-appears-to-be-frozen/43148 "2023-12-12T13:20:00Z")
State does not automatically refresh. Select Refresh to check for a state change.
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## [Status: \`Collecting of the diagnostic data wasn’t possible within 20 minutes.\`](https://community.dynatrace.com/t/status-collecting-of-the-diagnostic-data-wasn-t-possible-within-20-minutes/43147)
**Author:** [@Mariusz](https://community.dynatrace.com/u/Mariusz)\
**Replies:** 0\
**Last updated:** [December 12, 2023, 11:40am UTC](https://community.dynatrace.com/t/status-collecting-of-the-diagnostic-data-wasn-t-possible-within-20-minutes/43147 "2023-12-12T11:40:00Z")
If Dynatrace cannot collect diagnostic data within 20 minutes, it automatically tries again. If the retry fails as well, we suggest that you contact a Dynatrace product expert via live chat.