# \#iis

**URL:** https://community.dynatrace.com/tag/iis/551.md

[Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md)

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## [Outgoing service/database spans disappear after daily IIS app pool recycle; only a VM restart restores them](https://community.dynatrace.com/t/outgoing-service-database-spans-disappear-after-daily-iis-app-pool-recycle-only-a-vm-restart-restores-them/57050)

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**Author:** [@zaidanrizq](https://community.dynatrace.com/u/zaidanrizq)\
**Replies:** 1\
**Last updated:** [October 1, 2026, 9:33am UTC](https://community.dynatrace.com/t/outgoing-service-database-spans-disappear-after-daily-iis-app-pool-recycle-only-a-vm-restart-restores-them/57050 "2026-10-01T09:33:16Z")

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Hi everyone, We’re seeing a recurring problem with distributed traces on one of our IIS-hosted .NET applications, and we’d appreciate any ideas. Problem Every day at 00:30, an automated job recycles the application…

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## [Traces not available for IIS App Pool service.](https://community.dynatrace.com/t/traces-not-available-for-iis-app-pool-service/40009)

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**Author:** [@alexrp25](https://community.dynatrace.com/u/alexrp25)\
**Replies:** 5\
**Last updated:** [October 1, 2026, 7:05am UTC](https://community.dynatrace.com/t/traces-not-available-for-iis-app-pool-service/40009 "2026-10-01T07:05:32Z")

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Hello folks, our dev team is not being to see the traces details from a service that runs on IIS APP POOL. They are able to see the Distributed Traces list however when they choose the Trace option they are not able to s…

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## [Command line args and a new process entity ID](https://community.dynatrace.com/t/command-line-args-and-a-new-process-entity-id/56835)

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**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\
**Replies:** 3\
**Last updated:** [September 7, 2026, 10:29pm UTC](https://community.dynatrace.com/t/command-line-args-and-a-new-process-entity-id/56835 "2026-09-07T22:29:15Z")

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Dear All, Will changing the command line arguments result in the generation of a new process entity ID? OR What are some other potential factors that could lead to the generation of new entity IDs for the IIS processes…

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## [Duplicate web request services created for same IIS App Pool when Agent technology type differs between IIS and .NET](https://community.dynatrace.com/t/duplicate-web-request-services-created-for-same-iis-app-pool-when-agent-technology-type-differs-between-iis-and-net/55956)

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**Author:** [@Saqib\_Fayaz](https://community.dynatrace.com/u/Saqib_Fayaz)\
**Replies:** 1\
**Last updated:** [July 23, 2026, 11:04pm UTC](https://community.dynatrace.com/t/duplicate-web-request-services-created-for-same-iis-app-pool-when-agent-technology-type-differs-between-iis-and-net/55956 "2026-07-23T23:04:13Z")

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Hello Community, we are facing an issue with Azure Appservices with same name and different technology type coming as duplicate services even when attributes to detect service are same. Hello Dynatrace Community, I a…

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## [How to stop IIS/WWW Publishing Service from raising Problems](https://community.dynatrace.com/t/how-to-stop-iis-www-publishing-service-from-raising-problems/54324)

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**Author:** [@i\_g](https://community.dynatrace.com/u/i_g)\
**Replies:** 4\
**Last updated:** [March 3, 2026, 10:25pm UTC](https://community.dynatrace.com/t/how-to-stop-iis-www-publishing-service-from-raising-problems/54324 "2026-03-03T22:25:03Z")

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Good afternoon, We are having some frustrating problems during planned maintenance, where Dynatrace is raising problems and sending them through to SNOW for World Wide Web Publishing Service is in undesirable (stopped) …

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## [Client-Side  Response Time](https://community.dynatrace.com/t/client-side-response-time/33328)

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**Author:** [@alekz\_silva](https://community.dynatrace.com/u/alekz_silva)\
**Replies:** 13\
**Last updated:** [February 5, 2026, 8:23am UTC](https://community.dynatrace.com/t/client-side-response-time/33328 "2026-02-05T08:23:59Z")

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Hello, I’m monitoring the environment and I’ve noticed that several requests are getting a high response time in “Client-Side Response Time” or light blue bar in PurePath view. The API runs on Windows servers and IIS. …

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## [Unexpected .ETL Files in OneAgent Temp Directory on IIS Servers](https://community.dynatrace.com/t/unexpected-etl-files-in-oneagent-temp-directory-on-iis-servers/54786)

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**Author:** [@Carl\_Me](https://community.dynatrace.com/u/Carl_Me)\
**Replies:** 1\
**Last updated:** [February 4, 2026, 8:52am UTC](https://community.dynatrace.com/t/unexpected-etl-files-in-oneagent-temp-directory-on-iis-servers/54786 "2026-02-04T08:52:19Z")

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On some Windows servers, we’ve noticed that .ETL files are being created in the temporary directory (C:\\Windows\\Temp\\dynatrace\\oneagent\\…). These servers are running the OneAgent in full‑stack mode and host IIS applicati…

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## [IIS Application Pools Crash When OneAgent Deep Monitoring Is Enabled (ConfuserEx Obfuscation)](https://community.dynatrace.com/t/iis-application-pools-crash-when-oneagent-deep-monitoring-is-enabled-confuserex-obfuscation/54585)

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**Author:** [@bhaveshbjoshi](https://community.dynatrace.com/u/bhaveshbjoshi)\
**Replies:** 0\
**Last updated:** [January 27, 2026, 6:50am UTC](https://community.dynatrace.com/t/iis-application-pools-crash-when-oneagent-deep-monitoring-is-enabled-confuserex-obfuscation/54585 "2026-01-27T06:50:56Z")

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Summary This community article applies to Dynatrace OneAgent for Windows /.NET running on Microsoft IIS with deep monitoring enabled. It helps you diagnose and resolve IIS application pool crashes that occur because the …

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## [Microsoft IIS Extension DPS Data Metric points](https://community.dynatrace.com/t/microsoft-iis-extension-dps-data-metric-points/54479)

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**Author:** [@VenkataSainath](https://community.dynatrace.com/u/VenkataSainath)\
**Replies:** 3\
**Last updated:** [December 26, 2025, 4:54am UTC](https://community.dynatrace.com/t/microsoft-iis-extension-dps-data-metric-points/54479 "2025-12-26T04:54:56Z")

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We have enabled Microsoft IIS Extension and we are trying to estimate the DPS Data Metric points as per below Formula 1 metric data point × 60 min × 24 h × 365 days = 525,600 metric data points/year But the IIS Extensi…

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## [Oneagent installation warning on windows 2016](https://community.dynatrace.com/t/oneagent-installation-warning-on-windows-2016/42784)

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**Author:** [@MariettaAlmeida](https://community.dynatrace.com/u/MariettaAlmeida)\
**Replies:** 5\
**Last updated:** [May 19, 2025, 6:29am UTC](https://community.dynatrace.com/t/oneagent-installation-warning-on-windows-2016/42784 "2025-05-19T06:29:05Z")

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Hi all,after finishing installation on windows servers 2016 and see processes that needs restart, all the IIS processes have these conflict:1 conflicting monitoring agent have been temporarily deactivated to prevent inst…

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## [Find all rules related an IIS app pool entity](https://community.dynatrace.com/t/find-all-rules-related-an-iis-app-pool-entity/50979)

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**Author:** [@dynatrace\_curio](https://community.dynatrace.com/u/dynatrace_curio)\
**Replies:** 1\
**Last updated:** [March 31, 2025, 7:55pm UTC](https://community.dynatrace.com/t/find-all-rules-related-an-iis-app-pool-entity/50979 "2025-03-31T19:55:37Z")

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Hello guys, I’m trying to remove from a management zone an entity associated to an IIS app pool. But several rules are associated to this entity like custom services, web applications. etc.. I need to check manually ea…

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## [Problem: TCP connectivity rate for process IIS on host has decreased to 0 %](https://community.dynatrace.com/t/problem-tcp-connectivity-rate-for-process-iis-on-host-has-decreased-to-0/9639)

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**Author:** [@felipe\_venancio](https://community.dynatrace.com/u/felipe_venancio)\
**Replies:** 9\
**Last updated:** [October 30, 2024, 9:37am UTC](https://community.dynatrace.com/t/problem-tcp-connectivity-rate-for-process-iis-on-host-has-decreased-to-0/9639 "2024-10-30T09:37:02Z")

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Dynatrace is showing this messagae, but I checked my IIS and everything is working well in it.

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## [IIS app Pools process availability alerting](https://community.dynatrace.com/t/iis-app-pools-process-availability-alerting/46063)

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**Author:** [@VenkataSainath](https://community.dynatrace.com/u/VenkataSainath)\
**Replies:** 4\
**Last updated:** [June 23, 2024, 8:07am UTC](https://community.dynatrace.com/t/iis-app-pools-process-availability-alerting/46063 "2024-06-23T08:07:19Z")

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We have configured IIS app Pools in multiple servers and Enabled process group availability But when stop the IIS app Pool from IIS but it was not triggering process availability problem. Is there any Other configura…

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## [Disk Usage Metrics to Directory Level](https://community.dynatrace.com/t/disk-usage-metrics-to-directory-level/44017)

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**Author:** [@errolclements](https://community.dynatrace.com/u/errolclements)\
**Replies:** 1\
**Last updated:** [March 27, 2024, 5:30pm UTC](https://community.dynatrace.com/t/disk-usage-metrics-to-directory-level/44017 "2024-03-27T17:30:25Z")

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I am trying to put together a Dashboard to display the usage of disk space in our servers on a per client/per IIS Site basis and I am unable to query to anything more granular than the host disk. Is there a good way to g…

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## [RUM - frontend application not visible](https://community.dynatrace.com/t/rum-frontend-application-not-visible/43271)

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**Author:** [@MarwanC](https://community.dynatrace.com/u/MarwanC)\
**Replies:** 11\
**Last updated:** [February 20, 2024, 2:53pm UTC](https://community.dynatrace.com/t/rum-frontend-application-not-visible/43271 "2024-02-20T14:53:27Z")

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Dear Gurus, I have an issue with IIS on Windows that is not showing neither in Default App or Specifically created Frontend App, We have successfully enabled all capture setting required as we did in other Apps but is …

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## [Packet retransmission rate for process for IIS App Pool](https://community.dynatrace.com/t/packet-retransmission-rate-for-process-for-iis-app-pool/34273)

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**Author:** [@roushan\_kumar1](https://community.dynatrace.com/u/roushan_kumar1)\
**Replies:** 5\
**Last updated:** [February 12, 2024, 9:32am UTC](https://community.dynatrace.com/t/packet-retransmission-rate-for-process-for-iis-app-pool/34273 "2024-02-12T09:32:50Z")

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I am getting lot of problem related to Packet retransmission rate increased for process - IIS. Not sure how to troubleshoot or what is causing these problem. Has anyone also encountered same issue earlier?

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## [Issue with the Microsoft IIS Extension in the Dynatrace hub](https://community.dynatrace.com/t/issue-with-the-microsoft-iis-extension-in-the-dynatrace-hub/41709)

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**Author:** [@apasoquen1](https://community.dynatrace.com/u/apasoquen1)\
**Replies:** 7\
**Last updated:** [October 26, 2023, 2:59pm UTC](https://community.dynatrace.com/t/issue-with-the-microsoft-iis-extension-in-the-dynatrace-hub/41709 "2023-10-26T14:59:07Z")

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I’m currently testing out the Microsoft IIS Extension that’s available in the Dynatrace Hub and I’m running into issues. I have two configurations. One that is based on Environment and the other targeting a MZ that onl…

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## [Extension IIS](https://community.dynatrace.com/t/extension-iis/41357)

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**Author:** [@natanael\_mendes](https://community.dynatrace.com/u/natanael_mendes)\
**Replies:** 1\
**Last updated:** [August 25, 2023, 3:36pm UTC](https://community.dynatrace.com/t/extension-iis/41357 "2023-08-25T15:36:02Z")

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Hey guys, i tryed to configure the IIS extension using the Dynatrace Saas but i get this message “OK:All queries; GENERIC\_ERROR:Cannot execute query;” I can see the metrics but in the extension configuration page i see…

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## [Troubleshooting Application Crashes with OneAgent  Without Disabling the Agent](https://community.dynatrace.com/t/troubleshooting-application-crashes-with-oneagent-without-disabling-the-agent/39187)

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**Author:** [@noel\_david](https://community.dynatrace.com/u/noel_david)\
**Replies:** 1\
**Last updated:** [May 12, 2023, 7:08pm UTC](https://community.dynatrace.com/t/troubleshooting-application-crashes-with-oneagent-without-disabling-the-agent/39187 "2023-05-12T19:08:37Z")

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Troubleshooting Application Crashes with OneAgent Without Disabling the Agent When an application crashes after OneAgent installation, disabling the agent entirely is not necessary and should be avoided. Instead, use a …

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## [Not getting the full traces of method calls in the PurePath section](https://community.dynatrace.com/t/not-getting-the-full-traces-of-method-calls-in-the-purepath-section/39416)

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**Author:** [@Rohitk](https://community.dynatrace.com/u/Rohitk)\
**Replies:** 3\
**Last updated:** [April 25, 2023, 7:55am UTC](https://community.dynatrace.com/t/not-getting-the-full-traces-of-method-calls-in-the-purepath-section/39416 "2023-04-25T07:55:27Z")

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Hello i am not able to see all request calls in the PurePath section, which is limiting ability to understand the end to end application flow.This issues we are facing only for Windows IIS processes /services (Windows…

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## [How to chart number of IIS concurrent connections](https://community.dynatrace.com/t/how-to-chart-number-of-iis-concurrent-connections/34825)

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**Author:** [@Yosi\_Neuman](https://community.dynatrace.com/u/Yosi_Neuman)\
**Replies:** 2\
**Last updated:** [July 7, 2022, 5:28am UTC](https://community.dynatrace.com/t/how-to-chart-number-of-iis-concurrent-connections/34825 "2022-07-07T05:28:06Z")

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Hi guys, Customer monitoring their IIS with OA and request to chart the concurrent connections as shown in Performance Monitor but did not found any metric that hold this information. Did we missed the right metric or …

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## [Creating an Release inventory with IIS](https://community.dynatrace.com/t/creating-an-release-inventory-with-iis/35454)

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**Author:** [@ynias\_reynders](https://community.dynatrace.com/u/ynias_reynders)\
**Replies:** 1\
**Last updated:** [June 10, 2022, 6:53pm UTC](https://community.dynatrace.com/t/creating-an-release-inventory-with-iis/35454 "2022-06-10T18:53:00Z")

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We want to be able to view our releases in the release inventory. At the moment you have the options to add the release metadata through Kubernetes labels and environment variables. Because environment variables aren’t d…

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## [How to measure impact of IIS rewrite definitions?](https://community.dynatrace.com/t/how-to-measure-impact-of-iis-rewrite-definitions/33065)

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**Author:** [@AntonioSousa](https://community.dynatrace.com/u/AntonioSousa)\
**Replies:** 5\
**Last updated:** [April 1, 2022, 10:07am UTC](https://community.dynatrace.com/t/how-to-measure-impact-of-iis-rewrite-definitions/33065 "2022-04-01T10:07:48Z")

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I have an IIS web application where there are hundreds of URL rewrite definitions in the Web.config file. It seems that each of the rules is being evaluated for each request, so it seems to me like at least a little of o…

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## [Plans for Thread / CPU dumps - Dynatrace](https://community.dynatrace.com/t/plans-for-thread-cpu-dumps-dynatrace/14249)

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**Author:** [@kylec](https://community.dynatrace.com/u/kylec)\
**Replies:** 3\
**Last updated:** [December 9, 2021, 1:39pm UTC](https://community.dynatrace.com/t/plans-for-thread-cpu-dumps-dynatrace/14249 "2021-12-09T13:39:10Z")

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Is there plans to implement (or is there already) the ability to dump CPU and/or Threads in order to do in-depth sampling and analysis? Possibly automatically? Of course there is some CPU profiling capability already bu…

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## [Process csc.exe restarted ?](https://community.dynatrace.com/t/process-csc-exe-restarted/21335)

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**Author:** [@AntonioSousa](https://community.dynatrace.com/u/AntonioSousa)\
**Replies:** 5\
**Last updated:** [November 22, 2021, 7:21pm UTC](https://community.dynatrace.com/t/process-csc-exe-restarted/21335 "2021-11-22T19:21:17Z")

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I’m seeing in a particular case a lot of events on Windows IIS machines with the message: Process csc.exe restarted CSC is the C# compiler, so something is going on. Not sure, but probably associated with app pool recy…

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## [IIS Module Insights, Advantages and disadvantages?](https://community.dynatrace.com/t/iis-module-insights-advantages-and-disadvantages/32557)

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**Author:** [@sureshKumarK](https://community.dynatrace.com/u/sureshKumarK)\
**Replies:** 2\
**Last updated:** [September 1, 2021, 12:09pm UTC](https://community.dynatrace.com/t/iis-module-insights-advantages-and-disadvantages/32557 "2021-09-01T12:09:55Z")

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Hi, Seems there is no documentation available for IIS Module Insights. The following link do not have much information about IIS Module insights Link here I have a few questions. Appreciate if someone help with the answ…

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## [Vmware Integration with Dynatrace](https://community.dynatrace.com/t/vmware-integration-with-dynatrace/19352)

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**Author:** [@paolo\_moncalero](https://community.dynatrace.com/u/paolo_moncalero)\
**Replies:** 4\
**Last updated:** [April 21, 2021, 7:48pm UTC](https://community.dynatrace.com/t/vmware-integration-with-dynatrace/19352 "2021-04-21T19:48:47Z")

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Hi, I am creating on vcenter the read only user that I will go to integrate on dynatrace to have monitoring on vmware layer. My question is: how often is the vcenter interrogated to acquire information? There is a signif…

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## [Monitoring of ARCSDE and ARCGIS Server windows](https://community.dynatrace.com/t/monitoring-of-arcsde-and-arcgis-server-windows/20062)

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**Author:** [@wagner\_souza](https://community.dynatrace.com/u/wagner_souza)\
**Replies:** 1\
**Last updated:** [July 24, 2020, 2:41pm UTC](https://community.dynatrace.com/t/monitoring-of-arcsde-and-arcgis-server-windows/20062 "2020-07-24T14:41:04Z")

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Good morning people, \<br\>I'm wondering if there is any question about ARCSES and ARCGIS? We have agents installed on the servers that run ARCSIS and ARCSES, where they are collecting the data from IIS, but my client ask…

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## [Dynatrace Monitoring of WordPress Site Hosted on IIS](https://community.dynatrace.com/t/dynatrace-monitoring-of-wordpress-site-hosted-on-iis/16614)

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**Author:** [@garywinkel](https://community.dynatrace.com/u/garywinkel)\
**Replies:** 1\
**Last updated:** [June 8, 2020, 2:06pm UTC](https://community.dynatrace.com/t/dynatrace-monitoring-of-wordpress-site-hosted-on-iis/16614 "2020-06-08T14:06:21Z")

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Can Dynatrace monitor a WordPress (PHP-FASTCGI) site hosted on IIS?

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## [Fix my GC and Memory Saturation Problem](https://community.dynatrace.com/t/fix-my-gc-and-memory-saturation-problem/11746)

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**Author:** [@rpichardo](https://community.dynatrace.com/u/rpichardo)\
**Replies:** 1\
**Last updated:** [March 14, 2020, 3:51am UTC](https://community.dynatrace.com/t/fix-my-gc-and-memory-saturation-problem/11746 "2020-03-14T03:51:30Z")

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Hello everyone! we have a problem documented as: Process IIS app pool namehere Long garbage-collection time Garbage collection is suspending process IIS app pool namehere on host hostnamehere Root cause: ESXi Host n…

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