# \#jira **URL:** https://community.dynatrace.com/tag/jira/184.md [Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md) --- ## [You need to add the URL to external requests.](https://community.dynatrace.com/t/you-need-to-add-the-url-to-external-requests/51777)
**Author:** [@Jorge3229](https://community.dynatrace.com/u/Jorge3229)\ **Replies:** 2\ **Last updated:** [May 28, 2025, 7:36am UTC](https://community.dynatrace.com/t/you-need-to-add-the-url-to-external-requests/51777 "2025-05-28T07:36:55Z")
I am working with the integration with Jira, but it sends me the following error "Unhandled failed task(s) during workflow execution: jira-jql: Error: Blocked request to ‘XXXXXXXX.atlassian.net’ (host not in allowlist… --- ## [Jira for workflows connection settings not allowing URL (max 50chars...)](https://community.dynatrace.com/t/jira-for-workflows-connection-settings-not-allowing-url-max-50chars/50009)
**Author:** [@SjoerdB](https://community.dynatrace.com/u/SjoerdB)\ **Replies:** 1\ **Last updated:** [February 5, 2025, 4:53pm UTC](https://community.dynatrace.com/t/jira-for-workflows-connection-settings-not-allowing-url-max-50chars/50009 "2025-02-05T16:53:00Z")
Hi, I’m setting up a Jira connection at my customer, and am running into an issue with the length of the webhookurl. I can create a “fake” connection definition when I use a short URL, but as soon as I paste the atlass… --- ## [Workflows and Jira Integration Error with Transition Status Field](https://community.dynatrace.com/t/workflows-and-jira-integration-error-with-transition-status-field/46257)
**Author:** [@scott-comeaux](https://community.dynatrace.com/u/scott-comeaux)\ **Replies:** 1\ **Last updated:** [June 27, 2024, 6:48am UTC](https://community.dynatrace.com/t/workflows-and-jira-integration-error-with-transition-status-field/46257 "2024-06-27T06:48:25Z")
Inside Dynatrace → Workflows. I was using the Jira Integration Tasks (Create Jira Ticket, and Transition Ticket Status). My goal was to transition Open Jira Tickets by Passing the “Key” to the transition task dynamically… --- ## [Why does Jira ticket creation fail for Jira for Workflows?](https://community.dynatrace.com/t/why-does-jira-ticket-creation-fail-for-jira-for-workflows/42753)
**Author:** [@MonikaBalogh](https://community.dynatrace.com/u/MonikaBalogh)\ **Replies:** 0\ **Last updated:** [December 19, 2023, 10:55am UTC](https://community.dynatrace.com/t/why-does-jira-ticket-creation-fail-for-jira-for-workflows/42753 "2023-12-19T10:55:41Z")
The Create Issue workflow action requires some of the Jira fields—such as Project, Issue type, and Summary. However, not all required fields for a Jira project are known by the workflow action, so creating a Jira issue m… --- ## [Insufficient permissions error in Jira for Workflows](https://community.dynatrace.com/t/insufficient-permissions-error-in-jira-for-workflows/42755)
**Author:** [@MonikaBalogh](https://community.dynatrace.com/u/MonikaBalogh)\ **Replies:** 0\ **Last updated:** [November 28, 2023, 7:50am UTC](https://community.dynatrace.com/t/insufficient-permissions-error-in-jira-for-workflows/42755 "2023-11-28T07:50:00Z")
To run workflows, Workflows must be allowed to read app settings on your behalf. Insufficient permissions can lead to an execution error. To grant this permission, open Workflows, go to Settings \> Authorization Settings,… --- ## [Invalid connection error in Jira for Workflows](https://community.dynatrace.com/t/invalid-connection-error-in-jira-for-workflows/42754)
**Author:** [@MonikaBalogh](https://community.dynatrace.com/u/MonikaBalogh)\ **Replies:** 1\ **Last updated:** [November 23, 2023, 10:29pm UTC](https://community.dynatrace.com/t/invalid-connection-error-in-jira-for-workflows/42754 "2023-11-23T22:29:23Z")
When editing an existing workflow, you may see an Invalid connection message if it has been deleted in the meantime. To modify your connections, open Settings and go to Dynatrace apps \> Jira Connections. --- ## [Create Jira ticket under Epic using Dynatrace](https://community.dynatrace.com/t/create-jira-ticket-under-epic-using-dynatrace/41323)
**Author:** [@sureshvasudevan](https://community.dynatrace.com/u/sureshvasudevan)\ **Replies:** 1\ **Last updated:** [September 5, 2023, 10:02am UTC](https://community.dynatrace.com/t/create-jira-ticket-under-epic-using-dynatrace/41323 "2023-09-05T10:02:34Z")
I have to create Jira tickets under certain Epic using Dynatrace and I tried using URL - “https://{instance-domain}/rest/api/2/issue?id=COETGBAU-2787” under Settings \> Integration \> Problem Notifications, but nothing is… --- ## [Jira integration Error 401 - Unauthorized](https://community.dynatrace.com/t/jira-integration-error-401-unauthorized/40364)
**Author:** [@MariettaAlmeida](https://community.dynatrace.com/u/MariettaAlmeida)\ **Replies:** 2\ **Last updated:** [August 7, 2023, 6:39pm UTC](https://community.dynatrace.com/t/jira-integration-error-401-unauthorized/40364 "2023-08-07T18:39:44Z")
Hi all, I’m integrating Jira to send problem notifications from Dynatrace and I’m facing the following error: "Jira test failed Reason: Invalid HTTP status code HTTP Response Code: 401 - Unauthorized HTTP Response Bo… --- ## [Jira fields value using array of JSON](https://community.dynatrace.com/t/jira-fields-value-using-array-of-json/40912)
**Author:** [@lutpiero](https://community.dynatrace.com/u/lutpiero)\ **Replies:** 1\ **Last updated:** [August 2, 2023, 7:43pm UTC](https://community.dynatrace.com/t/jira-fields-value-using-array-of-json/40912 "2023-08-02T19:43:48Z")
I am using Jira for workflow. I want to use array as a value in fields like this: {{ \[ {‘name’:‘Dynatrace Source’,‘id’:‘ari:cloud:graph::service/xxxxx’ }\] }} I received this error: “An error occurred: Unable to run… --- ## [Token API Jira](https://community.dynatrace.com/t/token-api-jira/36822)
**Author:** [@gfragoso\_babel](https://community.dynatrace.com/u/gfragoso_babel)\ **Replies:** 1\ **Last updated:** [October 10, 2022, 2:01pm UTC](https://community.dynatrace.com/t/token-api-jira/36822 "2022-10-10T14:01:30Z")
Hello I want to integrate Dynatrace and Jira but I’m not sure about the tokens permission I must setup What permissions are needed to generate an API token for Jira? Thanks --- ## [Dynatrace Integration with Jira (Add Jira Certificate)](https://community.dynatrace.com/t/dynatrace-integration-with-jira-add-jira-certificate/21344)
**Author:** [@jemartineza](https://community.dynatrace.com/u/jemartineza)\ **Replies:** 10\ **Last updated:** [November 10, 2021, 10:27am UTC](https://community.dynatrace.com/t/dynatrace-integration-with-jira-add-jira-certificate/21344 "2021-11-10T10:27:21Z")
Hi. I am trying to integrate Dynatrace with Jira. At the moment of the integration it sends me the message. "JIRA integration test failed - Reason: Too many test attempts. Please try again in a few seconds." I did th… --- ## [JIRA integration test failed. HTTP Response Code: 400 - Bad Request](https://community.dynatrace.com/t/jira-integration-test-failed-http-response-code-400-bad-request/22422)
**Author:** [@jegonzalez](https://community.dynatrace.com/u/jegonzalez)\ **Replies:** 6\ **Last updated:** [February 3, 2021, 7:05pm UTC](https://community.dynatrace.com/t/jira-integration-test-failed-http-response-code-400-bad-request/22422 "2021-02-03T19:05:14Z")
I am trying to integrate JIRA with Dynatrace SaaS and I’m receiving the next error message JIRA integration test failed Reason: Non successful HTTP response. HTTP Response Code: 400 - Bad Request HTTP Response Body: …