# \#oneagent

**URL:** https://community.dynatrace.com/tag/oneagent/185.md

[Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md)

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## [Swift Alliance Access monitoring](https://community.dynatrace.com/t/swift-alliance-access-monitoring/57243)

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**Author:** [@avdveen](https://community.dynatrace.com/u/avdveen)\
**Replies:** 0\
**Last updated:** [October 27, 2026, 8:35am UTC](https://community.dynatrace.com/t/swift-alliance-access-monitoring/57243 "2026-10-27T08:35:28Z")

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Hi, We have a case where the agent seemingly blocks the upgrades or installations of the software, and also causes issues with the process start-up. When the agent is disabled, the software works as expected. Is anyone…

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## [Zoom Monitoring](https://community.dynatrace.com/t/zoom-monitoring/53900)

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**Author:** [@RobDring](https://community.dynatrace.com/u/RobDring)\
**Replies:** 2\
**Last updated:** [October 21, 2026, 7:13am UTC](https://community.dynatrace.com/t/zoom-monitoring/53900 "2026-10-21T07:13:12Z")

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Has anyone attempted to monitor Zoom performance in some shape or form with DT ? If you have attempted it in some shape or form would be good to know your feedback. Kind regards Rob

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## [Lack of correlation between OneAgent and OpenTelemetry traces](https://community.dynatrace.com/t/lack-of-correlation-between-oneagent-and-opentelemetry-traces/57153)

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**Author:** [@MatheusMF](https://community.dynatrace.com/u/MatheusMF)\
**Replies:** 0\
**Last updated:** [October 14, 2026, 12:21pm UTC](https://community.dynatrace.com/t/lack-of-correlation-between-oneagent-and-opentelemetry-traces/57153 "2026-10-14T12:21:50Z")

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Hello everyone, We are investigating a correlation issue between a service monitored by Dynatrace OneAgent and downstream services instrumented with OpenTelemetry whose traces are ingested through an OpenTelemetry Col…

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## [Monitoring APT updates](https://community.dynatrace.com/t/monitoring-apt-updates/38798)

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**Author:** [@AntonPineiro](https://community.dynatrace.com/u/AntonPineiro)\
**Replies:** 4\
**Last updated:** [October 13, 2026, 11:55am UTC](https://community.dynatrace.com/t/monitoring-apt-updates/38798 "2026-10-13T11:55:25Z")

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Hi, Do you know if Dynatrace is able to check apt updates pending? This is only related to GNU/Linux machines with Debian/Ubuntu distros using APT package manager. I think it is not possible directly by OneAgent but I …

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## [What are the specific gains and losses if instead of Oneagent, OTel instrumentation is used ?](https://community.dynatrace.com/t/what-are-the-specific-gains-and-losses-if-instead-of-oneagent-otel-instrumentation-is-used/57127)

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**Author:** [@mukeshurmaliya](https://community.dynatrace.com/u/mukeshurmaliya)\
**Replies:** 4\
**Last updated:** [October 12, 2026, 6:52pm UTC](https://community.dynatrace.com/t/what-are-the-specific-gains-and-losses-if-instead-of-oneagent-otel-instrumentation-is-used/57127 "2026-10-12T18:52:54Z")

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I would like to understand the technical advantages and challenges, if OTel instrumentation is used in place of Oneagent for a distributed application with synchronous and asynchronous calls to different internal and ext…

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## [OneAgent auto-injection was disabled on this host during installation.](https://community.dynatrace.com/t/oneagent-auto-injection-was-disabled-on-this-host-during-installation/57071)

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**Author:** [@FullastackMon](https://community.dynatrace.com/u/FullastackMon)\
**Replies:** 1\
**Last updated:** [October 4, 2026, 12:32am UTC](https://community.dynatrace.com/t/oneagent-auto-injection-was-disabled-on-this-host-during-installation/57071 "2026-10-04T00:32:36Z")

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We are facing an issue with Dynatrace OneAgent auto-injection and Java deep monitoring on a Windows server. Environment: OS: Windows Application: Dynatrace easyTravel Technology: Java OneAgent is installed and running…

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## [oneagent licensing](https://community.dynatrace.com/t/oneagent-licensing/57022)

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**Author:** [@Vijayt](https://community.dynatrace.com/u/Vijayt)\
**Replies:** 6\
**Last updated:** [September 29, 2026, 5:04am UTC](https://community.dynatrace.com/t/oneagent-licensing/57022 "2026-09-29T05:04:49Z")

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how can i make sure oneagent is completely out of billing ? by stop monitoring oneagent or uninstall oneagent how can i double sure that this host will not get billed in next cycle . can i take list of oneagent with …

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## [inactive oneagent](https://community.dynatrace.com/t/inactive-oneagent/57021)

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**Author:** [@Vijayt](https://community.dynatrace.com/u/Vijayt)\
**Replies:** 5\
**Last updated:** [September 29, 2026, 4:13am UTC](https://community.dynatrace.com/t/inactive-oneagent/57021 "2026-09-29T04:13:39Z")

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i want take list of one agent ever enrolled irrespective of active/offline/uninstalled status . . and also one agent monitoring status . monitored entity api show only mode infra/full stack . ismonitoringcandidate does…

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## [NGINX 1.31.4 support](https://community.dynatrace.com/t/nginx-1-31-4-support/57013)

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**Author:** [@Florian\_Mas](https://community.dynatrace.com/u/Florian_Mas)\
**Replies:** 3\
**Last updated:** [September 24, 2026, 3:12pm UTC](https://community.dynatrace.com/t/nginx-1-31-4-support/57013 "2026-09-24T15:12:26Z")

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Hi, Is there any information regarding the NGINX 1.31.4 support ? For now OneAgent only supports nginx 1.31.3 version : NGINX — Dynatrace Docs Thanks for the help !

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## [Not alert on IIS app pool idle time but alert on shutdown](https://community.dynatrace.com/t/not-alert-on-iis-app-pool-idle-time-but-alert-on-shutdown/23061)

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**Author:** [@yuting\_wu](https://community.dynatrace.com/u/yuting_wu)\
**Replies:** 10\
**Last updated:** [September 23, 2026, 1:36pm UTC](https://community.dynatrace.com/t/not-alert-on-iis-app-pool-idle-time-but-alert-on-shutdown/23061 "2026-09-23T13:36:37Z")

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We want to alert when an IIS app pool is not available in Dynatrace one agent . And we configure this in the process group level, availability tab → if any process becomes unavailable. However, when the app pool goes to …

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## [Best Practices to Monitor .EXE Processes](https://community.dynatrace.com/t/best-practices-to-monitor-exe-processes/33737)

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**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\
**Replies:** 12\
**Last updated:** [September 10, 2026, 10:52pm UTC](https://community.dynatrace.com/t/best-practices-to-monitor-exe-processes/33737 "2026-09-10T22:52:18Z")

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Dear All, What type of .EXE processes should be monitored? What type of .EXE processes should not be monitored? e.g. do we need to monitor the below ones? ServerManager.exe Archiver.exe aspnet\_state.exe Regards, B…

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## [enable automatic version updates for OneAgent/Activegate in a K8s](https://community.dynatrace.com/t/enable-automatic-version-updates-for-oneagent-activegate-in-a-k8s/56903)

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**Author:** [@Nakazato\_IIM](https://community.dynatrace.com/u/Nakazato_IIM)\
**Replies:** 4\
**Last updated:** [September 9, 2026, 3:31am UTC](https://community.dynatrace.com/t/enable-automatic-version-updates-for-oneagent-activegate-in-a-k8s/56903 "2026-09-09T03:31:11Z")

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I don’t know how to disable automatic version updates for OneAgent/Activegate in a Kubernetes environment. I’ve read that I can disable this by specifying “autoUpdate: false” in ‘dynakube.yaml’ but I can’t find that set…

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## [Turn off capturing of DB Prepare statements](https://community.dynatrace.com/t/turn-off-capturing-of-db-prepare-statements/56281)

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**Author:** [@gilgi](https://community.dynatrace.com/u/gilgi)\
**Replies:** 5\
**Last updated:** [September 8, 2026, 6:00am UTC](https://community.dynatrace.com/t/turn-off-capturing-of-db-prepare-statements/56281 "2026-09-08T06:00:11Z")

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Hi, While Database prepare statements may be beneficial, I’ve seen more than once situations in which the DB prepare statements (in an intensive database based application) take a huge percentage of the allowed trace in…

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## [Dynatrace V2 Metrics API + Kubernetes - How to configure localhost V2 API endpoint?](https://community.dynatrace.com/t/dynatrace-v2-metrics-api-kubernetes-how-to-configure-localhost-v2-api-endpoint/32049)

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**Author:** [@steveg](https://community.dynatrace.com/u/steveg)\
**Replies:** 13\
**Last updated:** [September 7, 2026, 2:22pm UTC](https://community.dynatrace.com/t/dynatrace-v2-metrics-api-kubernetes-how-to-configure-localhost-v2-api-endpoint/32049 "2026-09-07T14:22:15Z")

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I’m trying to understand how Dynatrace One Agent is expected to be configured in a Kubernetes environment. In my case Azure (AKS). I see One Agent deployed to each node using a Kubernetes Daemonset. Is each deployed app…

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## [Log source not detected or not ingested: Troubleshoot source discovery and ingest rule coverage](https://community.dynatrace.com/t/log-source-not-detected-or-not-ingested-troubleshoot-source-discovery-and-ingest-rule-coverage/56811)

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**Author:** [@noel\_david](https://community.dynatrace.com/u/noel_david)\
**Replies:** 0\
**Last updated:** [September 4, 2026, 6:49am UTC](https://community.dynatrace.com/t/log-source-not-detected-or-not-ingested-troubleshoot-source-discovery-and-ingest-rule-coverage/56811 "2026-09-04T06:49:42Z")

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Summary Determine whether a source is producing records, autodiscovered by Dynatrace, and covered by the intended active or inherited ingest rule. Use this article when an expected log source isn’t shown in Dynatrace, …

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## [Dynatrace OneAgent is creating a lot of dumps. What can we do to stop it?](https://community.dynatrace.com/t/dynatrace-oneagent-is-creating-a-lot-of-dumps-what-can-we-do-to-stop-it/39718)

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**Author:** [@nadeem\_m](https://community.dynatrace.com/u/nadeem_m)\
**Replies:** 5\
**Last updated:** [September 2, 2026, 9:45pm UTC](https://community.dynatrace.com/t/dynatrace-oneagent-is-creating-a-lot-of-dumps-what-can-we-do-to-stop-it/39718 "2026-09-02T21:45:43Z")

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While it might be true that a lot of dumps are being created, it might not be happening because of OneAgent. In fact, OneAgent does not create any memory dumps but the underlying kernel/operating system does. Whenever a…

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## [Runtime Vulnerability Analytics (RVA) Support for AWS Lambda (Python)](https://community.dynatrace.com/t/runtime-vulnerability-analytics-rva-support-for-aws-lambda-python/56225)

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**Author:** [@Jordi2](https://community.dynatrace.com/u/Jordi2)\
**Replies:** 2\
**Last updated:** [September 1, 2026, 11:33am UTC](https://community.dynatrace.com/t/runtime-vulnerability-analytics-rva-support-for-aws-lambda-python/56225 "2026-09-01T11:33:02Z")

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Hello , We have deployed the Dynatrace OneAgent Lambda Layer to monitor our AWS Lambda functions running Python. I would like to clarify whether Runtime Vulnerability Analytics (RVA) is supported for AWS Lambda functio…

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## [selfMonitoringAgent on Custom App doesn't work](https://community.dynatrace.com/t/selfmonitoringagent-on-custom-app-doesnt-work/56824)

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**Author:** [@archemicus](https://community.dynatrace.com/u/archemicus)\
**Replies:** 3\
**Last updated:** [September 1, 2026, 2:04am UTC](https://community.dynatrace.com/t/selfmonitoringagent-on-custom-app-doesnt-work/56824 "2026-09-01T02:04:34Z")

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Hi team, Following the guide provided here: It seems like per default Dynatrace already is injecting an Agent into all apps, so that setting doesn’t matter as when the app is deployed and installed our custom monitori…

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## [How can I enable or disable ptrace in OneAgent 1.333, and how can I verify whether OneAgent is using ptrace?](https://community.dynatrace.com/t/how-can-i-enable-or-disable-ptrace-in-oneagent-1-333-and-how-can-i-verify-whether-oneagent-is-using-ptrace/56825)

<div class="topic-metadata">

**Author:** [@Nakazato\_IIM](https://community.dynatrace.com/u/Nakazato_IIM)\
**Replies:** 4\
**Last updated:** [August 31, 2026, 12:07am UTC](https://community.dynatrace.com/t/how-can-i-enable-or-disable-ptrace-in-oneagent-1-333-and-how-can-i-verify-whether-oneagent-is-using-ptrace/56825 "2026-08-31T00:07:35Z")

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\[Edit from the Moderator: Translation from Google: I am trying to find a way to enable or disable ptrace in a OneAgent 1.333 environment, but I haven’t found a working method. Here is what I have tested: 1. I opened t…

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## [Does the “Min. OneAgent version” vary depending on the tenant or environment?](https://community.dynatrace.com/t/does-the-min-oneagent-version-vary-depending-on-the-tenant-or-environment/56810)

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**Author:** [@Nakazato\_IIM](https://community.dynatrace.com/u/Nakazato_IIM)\
**Replies:** 1\
**Last updated:** [August 27, 2026, 4:50am UTC](https://community.dynatrace.com/t/does-the-min-oneagent-version-vary-depending-on-the-tenant-or-environment/56810 "2026-08-27T04:50:21Z")

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Regarding OneAgent features, is the “Min. OneAgent version” listed in each summary the same across all Dynatrace instances, regardless of the tenant or other factors? Does it vary depending on the SaaS version or the On…

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## [My logs went silent ,where do I start?](https://community.dynatrace.com/t/my-logs-went-silent-where-do-i-start/56812)

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**Author:** [@noel\_david](https://community.dynatrace.com/u/noel_david)\
**Replies:** 0\
**Last updated:** [August 26, 2026, 12:55pm UTC](https://community.dynatrace.com/t/my-logs-went-silent-where-do-i-start/56812 "2026-08-26T12:55:06Z")

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Summary A structured first-response workflow for when logs that previously worked suddenly stop. Covers component health, SFM events, source verification, ingest-rule coverage, and ActiveGate scope checks. Problem Use …

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## [OneAgent autoupdate failure Notification](https://community.dynatrace.com/t/oneagent-autoupdate-failure-notification/56794)

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**Author:** [@edeman](https://community.dynatrace.com/u/edeman)\
**Replies:** 1\
**Last updated:** [August 24, 2026, 12:30pm UTC](https://community.dynatrace.com/t/oneagent-autoupdate-failure-notification/56794 "2026-08-24T12:30:30Z")

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Hi, Previously, in System Notifications, we could see OneAgent updates failures and reason, in “deployment status” we could filter by “OneAgent update status: Update problem”. Now when updates fails (due to lack of s…

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## [CloudNativeFullStack deployment but Dynatrace Host shows Monitoring mode as "Full stack" — is this expected?](https://community.dynatrace.com/t/cloudnativefullstack-deployment-but-dynatrace-host-shows-monitoring-mode-as-full-stack-is-this-expected/56742)

<div class="topic-metadata">

**Author:** [@Gyanendra1](https://community.dynatrace.com/u/Gyanendra1)\
**Replies:** 2\
**Last updated:** [August 24, 2026, 6:10am UTC](https://community.dynatrace.com/t/cloudnativefullstack-deployment-but-dynatrace-host-shows-monitoring-mode-as-full-stack-is-this-expected/56742 "2026-08-24T06:10:17Z")

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Hi All, We have an cluster monitored using Dynatrace Operator with cloudNativeFullStack configuration: spec: oneAgent: cloudNativeFullStack: We are using Dyntrace operator version: 1.9.0 and Activegate version: 1.33…

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## [Request for Guidance: Disabling OneAgent Process Injection During Installation](https://community.dynatrace.com/t/request-for-guidance-disabling-oneagent-process-injection-during-installation/56602)

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**Author:** [@MahmoudBeheiry](https://community.dynatrace.com/u/MahmoudBeheiry)\
**Replies:** 5\
**Last updated:** [August 23, 2026, 6:35pm UTC](https://community.dynatrace.com/t/request-for-guidance-disabling-oneagent-process-injection-during-installation/56602 "2026-08-23T18:35:37Z")

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Dear Support Team, We are experiencing an issue on several Windows Exchange servers where the application impacted after deploying Dynatrace OneAgent. To minimize any impact, our deployment policy is to install OneAgent…

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## [the difference between “Agent Version” and “Module Version” in One Agent](https://community.dynatrace.com/t/the-difference-between-agent-version-and-module-version-in-one-agent/56739)

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**Author:** [@Nakazato\_IIM](https://community.dynatrace.com/u/Nakazato_IIM)\
**Replies:** 4\
**Last updated:** [August 19, 2026, 8:16am UTC](https://community.dynatrace.com/t/the-difference-between-agent-version-and-module-version-in-one-agent/56739 "2026-08-19T08:16:28Z")

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What is the difference between “Agent Version” and “Module Version” in One Agent?

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## [Process availability & Disk edge default Problem title changed](https://community.dynatrace.com/t/process-availability-disk-edge-default-problem-title-changed/56563)

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**Author:** [@rastislav\_danis](https://community.dynatrace.com/u/rastislav_danis)\
**Replies:** 5\
**Last updated:** [August 18, 2026, 11:48am UTC](https://community.dynatrace.com/t/process-availability-disk-edge-default-problem-title-changed/56563 "2026-08-18T11:48:45Z")

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Last version of Agent (1.341) introduced new Problem title for Process availability “Below the minimum process count”. Previously there were info about rule name that was breached. Now we need to open each problem to det…

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## [OneAgent Host processes. Connectivity and Local Connectivity.](https://community.dynatrace.com/t/oneagent-host-processes-connectivity-and-local-connectivity/55329)

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**Author:** [@runatyr](https://community.dynatrace.com/u/runatyr)\
**Replies:** 1\
**Last updated:** [August 17, 2026, 5:48pm UTC](https://community.dynatrace.com/t/oneagent-host-processes-connectivity-and-local-connectivity/55329 "2026-08-17T17:48:52Z")

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Hello: I have a question. When Dynatrace reports on windows server processes, It provides for 2 network connectivity metrics: “Connectivity” and “Local connectivity” Odly, we started seeing on only 1 process (an IIS…

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## [OneAgent won't function with Java 24, JEP 483: Ahead-of-Time Class Loading & Linking](https://community.dynatrace.com/t/oneagent-wont-function-with-java-24-jep-483-ahead-of-time-class-loading-linking/50393)

<div class="topic-metadata">

**Author:** [@moritzwitti](https://community.dynatrace.com/u/moritzwitti)\
**Replies:** 1\
**Last updated:** [August 7, 2026, 8:05am UTC](https://community.dynatrace.com/t/oneagent-wont-function-with-java-24-jep-483-ahead-of-time-class-loading-linking/50393 "2026-08-07T08:05:21Z")

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Summary The Dynatrace OneAgent is incompatible with Java processes that have Ahead-of-Time (AOT) class loading enabled. This incompatibility may cause your application to crash or to disregard the AOT cache. Problem The…

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## [Minimum EEC version?](https://community.dynatrace.com/t/minimum-eec-version/56656)

<div class="topic-metadata">

**Author:** [@AntonPineiro](https://community.dynatrace.com/u/AntonPineiro)\
**Replies:** 1\
**Last updated:** [August 6, 2026, 9:47am UTC](https://community.dynatrace.com/t/minimum-eec-version/56656 "2026-08-06T09:47:51Z")

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Hi, Some extensions require a minimal ECC version installed. Can we know which version hosts have? Is it linked to OneAgent version? Can we know that from Dynatrace UI? From command line? Using oneagentctl? Best rega…

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## [MS-SQL service is not listing under database services](https://community.dynatrace.com/t/ms-sql-service-is-not-listing-under-database-services/56582)

<div class="topic-metadata">

**Author:** [@Vamsikrish](https://community.dynatrace.com/u/Vamsikrish)\
**Replies:** 1\
**Last updated:** [August 2, 2026, 11:59pm UTC](https://community.dynatrace.com/t/ms-sql-service-is-not-listing-under-database-services/56582 "2026-08-02T23:59:20Z")

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Hello, i have this issue where one agent is installed in a host and all the services are fetched by default . an MSSQL instance is running too. But the database services are not listing under database services window in…

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