# \#problems-classic **URL:** https://community.dynatrace.com/tag/problems-classic/388.md [Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md) --- ## [Not alert on IIS app pool idle time but alert on shutdown](https://community.dynatrace.com/t/not-alert-on-iis-app-pool-idle-time-but-alert-on-shutdown/23061)
**Author:** [@yuting\_wu](https://community.dynatrace.com/u/yuting_wu)\ **Replies:** 10\ **Last updated:** [September 23, 2026, 1:36pm UTC](https://community.dynatrace.com/t/not-alert-on-iis-app-pool-idle-time-but-alert-on-shutdown/23061 "2026-09-23T13:36:37Z")
We want to alert when an IIS app pool is not available in Dynatrace one agent . And we configure this in the process group level, availability tab → if any process becomes unavailable. However, when the app pool goes to … --- ## [Enable alerts for a particular host](https://community.dynatrace.com/t/enable-alerts-for-a-particular-host/56731)
**Author:** [@munawarhossain3](https://community.dynatrace.com/u/munawarhossain3)\ **Replies:** 8\ **Last updated:** [August 20, 2026, 2:02pm UTC](https://community.dynatrace.com/t/enable-alerts-for-a-particular-host/56731 "2026-08-20T14:02:20Z")
Hello, I’ve an use case where the demand is to get alerts from a particular host from management zone. PS: I won’t be able to add any tag on that required host as not permissible. I tried adding properties at alerting… --- ## [Why doesn't Dynatrace alert properly?](https://community.dynatrace.com/t/why-doesnt-dynatrace-alert-properly/56690)
**Author:** [@GerryIsHere](https://community.dynatrace.com/u/GerryIsHere)\ **Replies:** 1\ **Last updated:** [August 11, 2026, 6:24pm UTC](https://community.dynatrace.com/t/why-doesnt-dynatrace-alert-properly/56690 "2026-08-11T18:24:27Z")
Why doesn’t this work? What we want is incredibly simple, yet our Dynatrace team (I don’t have admin access) can’t get it straight. If a DQL returns 0 logs for a 15 minute period, send an alert. Doesn’t seem to askin… --- ## [Unable to view all affected entities in a merged problem](https://community.dynatrace.com/t/unable-to-view-all-affected-entities-in-a-merged-problem/56677)
**Author:** [@\_Rohit](https://community.dynatrace.com/u/_Rohit)\ **Replies:** 1\ **Last updated:** [August 9, 2026, 11:42pm UTC](https://community.dynatrace.com/t/unable-to-view-all-affected-entities-in-a-merged-problem/56677 "2026-08-09T23:42:57Z")
Hi everyone, We are using Dynatrace Managed and have noticed that when multiple entities are merged into a single problem, especially when there are 100+ affected entities, the problem page displays only around 30–35 en… --- ## [I want to set alarm for Oracle table space monitoring when it reaches threshold value.](https://community.dynatrace.com/t/i-want-to-set-alarm-for-oracle-table-space-monitoring-when-it-reaches-threshold-value/46400)
**Author:** [@cramesh](https://community.dynatrace.com/u/cramesh)\ **Replies:** 5\ **Last updated:** [June 26, 2026, 6:25am UTC](https://community.dynatrace.com/t/i-want-to-set-alarm-for-oracle-table-space-monitoring-when-it-reaches-threshold-value/46400 "2026-06-26T06:25:11Z")
Hi Team, I want to set alarm for Oracle table space monitoring from dashboard when it reaches threshold value. any custom set-up to be done for this. please advise on it. --- ## [ServiceNow & Alerting Profile](https://community.dynatrace.com/t/servicenow-alerting-profile/18899)
**Author:** [@sonia\_urbaneja\_1](https://community.dynatrace.com/u/sonia_urbaneja_1)\ **Replies:** 5\ **Last updated:** [June 25, 2026, 10:40am UTC](https://community.dynatrace.com/t/servicenow-alerting-profile/18899 "2026-06-25T10:40:56Z")
Hi all, is it possible to assign more than one Alert Profile for the Dynatrace → ServiceNow integration? BR, Sonia --- ## [Maintenance window between event START and event END](https://community.dynatrace.com/t/maintenance-window-between-event-start-and-event-end/55816)
**Author:** [@AntonPineiro](https://community.dynatrace.com/u/AntonPineiro)\ **Replies:** 6\ **Last updated:** [June 10, 2026, 11:36am UTC](https://community.dynatrace.com/t/maintenance-window-between-event-start-and-event-end/55816 "2026-06-10T11:36:30Z")
Hi, I would like to know your opinion about some automation use case we have. Hosts are patched during an undefined window: It can take minutes, hours or days. We do not know start time or ending time. Our idea is: … --- ## [How to visualize the exact numerical "Reference Baseline" value used by Davis AI for alerting?](https://community.dynatrace.com/t/how-to-visualize-the-exact-numerical-reference-baseline-value-used-by-davis-ai-for-alerting/55845)
**Author:** [@mursaleenkamal](https://community.dynatrace.com/u/mursaleenkamal)\ **Replies:** 1\ **Last updated:** [June 3, 2026, 10:39am UTC](https://community.dynatrace.com/t/how-to-visualize-the-exact-numerical-reference-baseline-value-used-by-davis-ai-for-alerting/55845 "2026-06-03T10:39:21Z")
Hi Everyone, I am working on Dynatrace Managed and trying to understand how to precisely identify the Reference Baseline value that Davis AI calculates for a service. While I can see the “Failure Rate Increase” or “Res… --- ## [AWS or Azure metric events for alerting](https://community.dynatrace.com/t/aws-or-azure-metric-events-for-alerting/44786)
**Author:** [@michiel\_otten](https://community.dynatrace.com/u/michiel_otten)\ **Replies:** 4\ **Last updated:** [May 13, 2026, 4:04pm UTC](https://community.dynatrace.com/t/aws-or-azure-metric-events-for-alerting/44786 "2026-05-13T16:04:10Z")
Hi community, I’ve got a question about both the Azure and AWS cloud integration. For both, there is a possibility to add extra services. Dynatrace will then start pulling extra information out of the Cloud APIs. Whil… --- ## [Classic Apps No Availability in New Dynatrace Tenants](https://community.dynatrace.com/t/classic-apps-no-availability-in-new-dynatrace-tenants/55885)
**Author:** [@NicoleMT](https://community.dynatrace.com/u/NicoleMT)\ **Replies:** 1\ **Last updated:** [May 13, 2026, 6:29am UTC](https://community.dynatrace.com/t/classic-apps-no-availability-in-new-dynatrace-tenants/55885 "2026-05-13T06:29:57Z")
Hello community team, I noticed that in the new tenants the classic apps are no longer available. Is there any way to enable or access these classic apps again? They are very important for our team’s daily operations a… --- ## [Change the severity of problem to minor or major](https://community.dynatrace.com/t/change-the-severity-of-problem-to-minor-or-major/19300)
**Author:** [@MevlutS](https://community.dynatrace.com/u/MevlutS)\ **Replies:** 20\ **Last updated:** [May 6, 2026, 1:18pm UTC](https://community.dynatrace.com/t/change-the-severity-of-problem-to-minor-or-major/19300 "2026-05-06T13:18:39Z")
Hi all , Think that there is a problem related to disk usage. Let we assume that The total available space on disk I:\\ is lower than 0.5 %. we don’t want to set threshold and turn off the alert, we want to set it as … --- ## [Anomaly Alerts for 4xx alerts by request/endpoints in Dynatrace Classic](https://community.dynatrace.com/t/anomaly-alerts-for-4xx-alerts-by-request-endpoints-in-dynatrace-classic/55746)
**Author:** [@harinhs1](https://community.dynatrace.com/u/harinhs1)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 9:43am UTC](https://community.dynatrace.com/t/anomaly-alerts-for-4xx-alerts-by-request-endpoints-in-dynatrace-classic/55746 "2026-04-29T09:43:19Z")
Hi, We want to get alerted on anomalous behaviour in our 4XX errors. In the particular, the ones affecting out front end and middleware. Constraints: We do not want to define 4XX errors as server-side as this will a… --- ## [PRO TIP - Business hours in Dynatrace for SLOs or metric events](https://community.dynatrace.com/t/pro-tip-business-hours-in-dynatrace-for-slos-or-metric-events/44742)
**Author:** [@Julius\_Loman](https://community.dynatrace.com/u/Julius_Loman)\ **Replies:** 23\ **Last updated:** [April 24, 2026, 9:59am UTC](https://community.dynatrace.com/t/pro-tip-business-hours-in-dynatrace-for-slos-or-metric-events/44742 "2026-04-24T09:59:50Z")
It’s quite common you don’t provide your services 24x7, but you will run them also during non-business hours. Until business hours or business calendar features land into the Dynatrace product natively, it’s possible to … --- ## [Monday morning question about Anomaly detection {}](https://community.dynatrace.com/t/monday-morning-question-about-anomaly-detection/55322)
**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\ **Replies:** 2\ **Last updated:** [March 23, 2026, 10:00am UTC](https://community.dynatrace.com/t/monday-morning-question-about-anomaly-detection/55322 "2026-03-23T10:00:25Z")
Good morning, So you have a title where you can not use {} A description you can not use {} And a event description where you can use {} I assume the the first two are just for documentation purposes? Title → high u… --- ## [Monday morning tip, Davis monitor status value](https://community.dynatrace.com/t/monday-morning-tip-davis-monitor-status-value/55264)
**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\ **Replies:** 3\ **Last updated:** [March 16, 2026, 11:08am UTC](https://community.dynatrace.com/t/monday-morning-tip-davis-monitor-status-value/55264 "2026-03-16T11:08:10Z")
Hello, As long as you can only use higher or lower in Davis anomaly detection, this could be a workaround. testing on status 4: timeseries myseries = avg(xxx.device.status),by: {\`dt.entity.xxx:xxx\`} ,interval:1m | fil… --- ## [Low disk space](https://community.dynatrace.com/t/low-disk-space/38046)
**Author:** [@Vikas\_g1997](https://community.dynatrace.com/u/Vikas_g1997)\ **Replies:** 2\ **Last updated:** [March 10, 2026, 9:59am UTC](https://community.dynatrace.com/t/low-disk-space/38046 "2026-03-10T09:59:29Z")
Hi Team, Is there any formula on how disk usage is captured in dynatrace. we have received an alert for low disk space but as confirmed by the customer the H drive is free for more than 50% on the server. --- ## [Business impact analysis problems](https://community.dynatrace.com/t/business-impact-analysis-problems/55045)
**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\ **Replies:** 0\ **Last updated:** [February 19, 2026, 6:56am UTC](https://community.dynatrace.com/t/business-impact-analysis-problems/55045 "2026-02-19T06:56:47Z")
Dear All, What are the best practices? To effectively tag and alert issues that have a business impact, it is essential to focus on the number of affected users. This figure should be prominently included in both the s… --- ## [Alert on abnormal network interface bandwidth](https://community.dynatrace.com/t/alert-on-abnormal-network-interface-bandwidth/55041)
**Author:** [@MillerGEP](https://community.dynatrace.com/u/MillerGEP)\ **Replies:** 0\ **Last updated:** [February 19, 2026, 12:26am UTC](https://community.dynatrace.com/t/alert-on-abnormal-network-interface-bandwidth/55041 "2026-02-19T00:26:57Z")
Hello Community. I need to monitor the bandwidth of a network interface when it experiences abrupt changes above or below its baseline. As shown in this graph, traffic drops unexpectedly: Is this possible? I was tr… --- ## [davis errores](https://community.dynatrace.com/t/davis-errores/54928)
**Author:** [@Ellery](https://community.dynatrace.com/u/Ellery)\ **Replies:** 0\ **Last updated:** [February 9, 2026, 2:50pm UTC](https://community.dynatrace.com/t/davis-errores/54928 "2026-02-09T14:50:45Z")
I community. I have the following issue: we are managing and analyzing the numbers provided by Dynatrace, and I arrived at the following scenario. I am encountering the error: P-260259. So, when tracking the issue, … --- ## [Metrics Anomaly detection - event type "warning"](https://community.dynatrace.com/t/metrics-anomaly-detection-event-type-warning/54903)
**Author:** [@dcole66](https://community.dynatrace.com/u/dcole66)\ **Replies:** 1\ **Last updated:** [February 6, 2026, 2:30am UTC](https://community.dynatrace.com/t/metrics-anomaly-detection-event-type-warning/54903 "2026-02-06T02:30:07Z")
I have a metric selector with a threshold generating an Error alert (which makes a problem and then fires our Service Now integration. But I’d like to have Warnings generated as well at a lower threshold. This is eas… --- ## [Alerts Limit reached, using metric selector for success percentage](https://community.dynatrace.com/t/alerts-limit-reached-using-metric-selector-for-success-percentage/54863)
**Author:** [@bs43](https://community.dynatrace.com/u/bs43)\ **Replies:** 2\ **Last updated:** [February 4, 2026, 4:52pm UTC](https://community.dynatrace.com/t/alerts-limit-reached-using-metric-selector-for-success-percentage/54863 "2026-02-04T16:52:18Z")
In our org, the limits were reached as we are using metric selector for our alerts. we use success rate query which is like a percentage. So any other ways we can achieve the same using metric-key, but there we canno… --- ## [Get percentage of time with ACTIVE problems and not](https://community.dynatrace.com/t/get-percentage-of-time-with-active-problems-and-not/54818)
**Author:** [@tarjei](https://community.dynatrace.com/u/tarjei)\ **Replies:** 0\ **Last updated:** [January 30, 2026, 11:42am UTC](https://community.dynatrace.com/t/get-percentage-of-time-with-active-problems-and-not/54818 "2026-01-30T11:42:32Z")
Hi! We would like to create a query which checks a timeperiod for all “timebuckets” where a problem was open. \fetch events\| filter event.kind == "DAVIS\_PROBLEM"\| filter event.category == "AVAILABILITY" \ **Author:** [@skhamitkar](https://community.dynatrace.com/u/skhamitkar)\ **Replies:** 1\ **Last updated:** [January 18, 2026, 1:34pm UTC](https://community.dynatrace.com/t/how-can-i-exclude-404-errors-from-dynatrace/54664 "2026-01-18T13:34:26Z") Dear Community, I want to ask you, How can I exclude 404’s from the dynatrace? Please refer the screenshot I want to suppress this particular alert from the dynatrace. Also, is it possible to exclude in more granula… --- ## [The future of Alerting profiles](https://community.dynatrace.com/t/the-future-of-alerting-profiles/46131)
**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\ **Replies:** 18\ **Last updated:** [January 9, 2026, 1:12pm UTC](https://community.dynatrace.com/t/the-future-of-alerting-profiles/46131 "2026-01-09T13:12:52Z")
Hello, I see that the classic alerting profiles are missing features I would like to have, so looking at workflows this seems more flexible way to send out alerts. I am guessing Dynatrace is developing an new alerting… --- ## [Costs and necessary user permissions for Davis Anomaly Detection app](https://community.dynatrace.com/t/costs-and-necessary-user-permissions-for-davis-anomaly-detection-app/46960)
**Author:** [@Gosia\_Murawska](https://community.dynatrace.com/u/Gosia_Murawska)\ **Replies:** 2\ **Last updated:** [January 7, 2026, 3:59pm UTC](https://community.dynatrace.com/t/costs-and-necessary-user-permissions-for-davis-anomaly-detection-app/46960 "2026-01-07T15:59:37Z")
What are the costs associated with the Davis Anomaly Detection app, and what permissions do users need to operate it? --- ## [Does Dynatrace Email Notification Problem Body Support JavaScript?](https://community.dynatrace.com/t/does-dynatrace-email-notification-problem-body-support-javascript/50414)
**Author:** [@Sanket\_Molavade](https://community.dynatrace.com/u/Sanket_Molavade)\ **Replies:** 4\ **Last updated:** [January 7, 2026, 3:57pm UTC](https://community.dynatrace.com/t/does-dynatrace-email-notification-problem-body-support-javascript/50414 "2026-01-07T15:57:52Z")
Hi Team, I am working on customizing the Dynatrace email problem notification as per client requirements in a Dynatrace Managed environment. I have successfully formatted most of the email using HTML and inline CSS to m… --- ## [Problem alerts for memory consumption for kubernetes pods](https://community.dynatrace.com/t/problem-alerts-for-memory-consumption-for-kubernetes-pods/54490)
**Author:** [@skhamitkar](https://community.dynatrace.com/u/skhamitkar)\ **Replies:** 8\ **Last updated:** [January 1, 2026, 12:35pm UTC](https://community.dynatrace.com/t/problem-alerts-for-memory-consumption-for-kubernetes-pods/54490 "2026-01-01T12:35:15Z")
Dear Community, I have a requirement: Scenario: If a specific k8s workloads is using above 90% of memory against memory limit then, I should have an alerts for it, Either in dynatrace probelm notfication page or in cus… --- ## [Dashboard with problem notifications on Linux instances for Dynatrace Managed](https://community.dynatrace.com/t/dashboard-with-problem-notifications-on-linux-instances-for-dynatrace-managed/54463)
**Author:** [@skhamitkar](https://community.dynatrace.com/u/skhamitkar)\ **Replies:** 1\ **Last updated:** [December 22, 2025, 2:28pm UTC](https://community.dynatrace.com/t/dashboard-with-problem-notifications-on-linux-instances-for-dynatrace-managed/54463 "2025-12-22T14:28:13Z")
Dear Community, I need your help in creating dashboard for problem notification. Scenario: I have 2 Linux instances instance1 and instance2 I want to create a dashboard which will tell me how many problems were report… --- ## [Monitor expiration date of certificate (not SSL) in Dynatrace Managed](https://community.dynatrace.com/t/monitor-expiration-date-of-certificate-not-ssl-in-dynatrace-managed/54328)
**Author:** [@superuser786](https://community.dynatrace.com/u/superuser786)\ **Replies:** 8\ **Last updated:** [December 9, 2025, 8:02am UTC](https://community.dynatrace.com/t/monitor-expiration-date-of-certificate-not-ssl-in-dynatrace-managed/54328 "2025-12-09T08:02:47Z")
i have https endpoint and the output will be like below, i want to configure dynatrace alert if expiry date 15days before.. is it possible in dynatrace and how to configure? Output: { “status”: “UP”, “details”: { “A… --- ## [Alert on when K8S cluster is disconnected](https://community.dynatrace.com/t/alert-on-when-k8s-cluster-is-disconnected/36257)
**Author:** [@Yosi\_Neuman](https://community.dynatrace.com/u/Yosi_Neuman)\ **Replies:** 4\ **Last updated:** [November 26, 2025, 2:03pm UTC](https://community.dynatrace.com/t/alert-on-when-k8s-cluster-is-disconnected/36257 "2025-11-26T14:03:16Z")
Hi guys, Our customer asked to get an alert when the API endpoint is not reachable. Message can be seen on the K8S page but we didn’t find a way to send an alert on it. We added custom alert on missing K8S core met… [Next page](https://community.dynatrace.com/tag/problems-classic/388.md?match_all_tags=true&page=1&tags%5B%5D=problems-classic)