# \#services-classic **URL:** https://community.dynatrace.com/tag/services-classic/84.md [Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md) --- ## [Traces not available for IIS App Pool service.](https://community.dynatrace.com/t/traces-not-available-for-iis-app-pool-service/40009)
**Author:** [@alexrp25](https://community.dynatrace.com/u/alexrp25)\ **Replies:** 5\ **Last updated:** [October 1, 2026, 7:05am UTC](https://community.dynatrace.com/t/traces-not-available-for-iis-app-pool-service/40009 "2026-10-01T07:05:32Z")
Hello folks, our dev team is not being to see the traces details from a service that runs on IIS APP POOL. They are able to see the Distributed Traces list however when they choose the Trace option they are not able to s… --- ## [classic entity to smartscape functions conversion](https://community.dynatrace.com/t/classic-entity-to-smartscape-functions-conversion/55217)
**Author:** [@R928492](https://community.dynatrace.com/u/R928492)\ **Replies:** 4\ **Last updated:** [September 30, 2026, 8:09pm UTC](https://community.dynatrace.com/t/classic-entity-to-smartscape-functions-conversion/55217 "2026-09-30T20:09:44Z")
timeseries { count = sum( dt.service.request.count, scalar: true, filter: { ( in( dt.entity.service, classicEntitySelector( … --- ## [Download a list of hosts and services under a tag](https://community.dynatrace.com/t/download-a-list-of-hosts-and-services-under-a-tag/39804)
**Author:** [@ruben\_garciagut](https://community.dynatrace.com/u/ruben_garciagut)\ **Replies:** 10\ **Last updated:** [August 11, 2026, 1:23pm UTC](https://community.dynatrace.com/t/download-a-list-of-hosts-and-services-under-a-tag/39804 "2026-08-11T13:23:47Z")
Hi, I’ve tried to download the list of hosts and services under a tag but none of these screens has an option to do it. This option is in a lot of different places and I feel it would be great to have it here I mean in… --- ## [URL-based sampling vs excluding web request URLs](https://community.dynatrace.com/t/url-based-sampling-vs-excluding-web-request-urls/45113)
**Author:** [@Enrico\_F](https://community.dynatrace.com/u/Enrico_F)\ **Replies:** 14\ **Last updated:** [June 27, 2026, 4:58pm UTC](https://community.dynatrace.com/t/url-based-sampling-vs-excluding-web-request-urls/45113 "2026-06-27T16:58:19Z")
Currently it seems there are two ways how incoming web requests can be excluded from monitoring globally: via setting “Server-side service monitoring → URL-based sampling” and enabling option “Ignore URLs with specific… --- ## [Services Detected Name: "Declared unavailable by agent"](https://community.dynatrace.com/t/services-detected-name-declared-unavailable-by-agent/38544)
**Author:** [@Vineet\_Sinha](https://community.dynatrace.com/u/Vineet_Sinha)\ **Replies:** 10\ **Last updated:** [May 18, 2026, 11:12am UTC](https://community.dynatrace.com/t/services-detected-name-declared-unavailable-by-agent/38544 "2026-05-18T11:12:26Z")
What can be the reason that for some services the Detected name is shown as below in DT UI \[declared unavailable by agent\] / \[unresolved\]Below are some more points related to the observation\* The processes associated wi… --- ## [IBM Cloud Pak Monitoring](https://community.dynatrace.com/t/ibm-cloud-pak-monitoring/43434)
**Author:** [@Ramanan\_16](https://community.dynatrace.com/u/Ramanan_16)\ **Replies:** 3\ **Last updated:** [April 21, 2026, 6:44pm UTC](https://community.dynatrace.com/t/ibm-cloud-pak-monitoring/43434 "2026-04-21T18:44:04Z")
Dears, Recently we have migrated the IIB services to CP4I (IBM Cloud Pak). As per Dynatrace support, CP4I is not supported. However, few services are being captured in Dynatrace. Let’s say 5 services out of 50 services. … --- ## [is it possible to evaluate service response time using DQL query](https://community.dynatrace.com/t/is-it-possible-to-evaluate-service-response-time-using-dql-query/42913)
**Author:** [@heramb\_sawant](https://community.dynatrace.com/u/heramb_sawant)\ **Replies:** 4\ **Last updated:** [April 10, 2026, 7:48pm UTC](https://community.dynatrace.com/t/is-it-possible-to-evaluate-service-response-time-using-dql-query/42913 "2026-04-10T19:48:02Z")
Hi , I am working on SRG . Creating one guardian having objectives at application level like , 1. Application / Service Response time 2.Service Success Rate % Also looking for container level metrics, Does Dynatrac… --- ## [Enrich Fargate Logs with \`dt.entity.process\_group\`](https://community.dynatrace.com/t/enrich-fargate-logs-with-dt-entity-process-group/40086)
**Author:** [@eprogers](https://community.dynatrace.com/u/eprogers)\ **Replies:** 5\ **Last updated:** [March 22, 2026, 4:30pm UTC](https://community.dynatrace.com/t/enrich-fargate-logs-with-dt-entity-process-group/40086 "2026-03-22T16:30:54Z")
I’m trying to enrich my Fargate logs with the \`dt.entity.process\_group\`. The end goal is that I want my team to be able to view all logs related to a service. Here is a screenshot of the feature I’m trying to use: A… --- ## [Dynatrace detecting service name prepord but the service belongs to production](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136)
**Author:** [@Jivan](https://community.dynatrace.com/u/Jivan)\ **Replies:** 6\ **Last updated:** [February 2, 2026, 11:48am UTC](https://community.dynatrace.com/t/dynatrace-detecting-service-name-prepord-but-the-service-belongs-to-production/44136 "2026-02-02T11:48:23Z")
The service is from production but the name is detected prepord. Checked service naming rule our development team checked from there side and server administrator too but no issue from there side Please can i kno… --- ## [Tagging based on Services from a web application](https://community.dynatrace.com/t/tagging-based-on-services-from-a-web-application/34003)
**Author:** [@Sten](https://community.dynatrace.com/u/Sten)\ **Replies:** 6\ **Last updated:** [December 1, 2025, 11:19am UTC](https://community.dynatrace.com/t/tagging-based-on-services-from-a-web-application/34003 "2025-12-01T11:19:03Z")
Hello, I want to tag all services that belong to a specific Web Application so I can make a complete Management Zone based on the Web App. So basically when I click on the services that belong to the web app, I can see… --- ## [Missing OS Service section in Host view](https://community.dynatrace.com/t/missing-os-service-section-in-host-view/47093)
**Author:** [@AntonPineiro](https://community.dynatrace.com/u/AntonPineiro)\ **Replies:** 9\ **Last updated:** [October 22, 2025, 1:43pm UTC](https://community.dynatrace.com/t/missing-os-service-section-in-host-view/47093 "2025-10-22T13:43:56Z")
Hi, We have a problem opened because one OS Service is down. That is nice and it is working, but this is not present in host view as before: No management zone is selected, and I have sufficient privileges. This is… --- ## [Service flow - Calculation of the Response time contribution metric](https://community.dynatrace.com/t/service-flow-calculation-of-the-response-time-contribution-metric/46416)
**Author:** [@marina\_pollehn](https://community.dynatrace.com/u/marina_pollehn)\ **Replies:** 1\ **Last updated:** [September 22, 2025, 12:14pm UTC](https://community.dynatrace.com/t/service-flow-calculation-of-the-response-time-contribution-metric/46416 "2025-09-22T12:14:31Z")
Let’s use the example of the Dynatrace documentation to phrase the question. When I am viewing a service flow of the easytravel customer frontend service, I am interested in for how big of a share in the response time, … --- ## [Trace visibility for SAP JVM calling ABAP backends](https://community.dynatrace.com/t/trace-visibility-for-sap-jvm-calling-abap-backends/43624)
**Author:** [@kalle\_lahtinen](https://community.dynatrace.com/u/kalle_lahtinen)\ **Replies:** 3\ **Last updated:** [August 14, 2025, 1:38pm UTC](https://community.dynatrace.com/t/trace-visibility-for-sap-jvm-calling-abap-backends/43624 "2025-08-14T13:38:55Z")
We have instrumented a SAP JVM, which calls ABAP backend systems via RFC calls. We’d of course like to have visibility to these calls, but is that even possible since the protocol switches to RFC? Even if the calling pro… --- ## [Show service name on DQL Query](https://community.dynatrace.com/t/show-service-name-on-dql-query/48367)
**Author:** [@soportetr](https://community.dynatrace.com/u/soportetr)\ **Replies:** 4\ **Last updated:** [July 11, 2025, 2:03am UTC](https://community.dynatrace.com/t/show-service-name-on-dql-query/48367 "2025-07-11T02:03:13Z")
Hi everyone, I am running a DQL query that shows which services call other services and which are called by another. Below I leave the query and the result: What I need to know is that if there is a way to show the … --- ## [Tagging OS services](https://community.dynatrace.com/t/tagging-os-services/46470)
**Author:** [@mrc15816](https://community.dynatrace.com/u/mrc15816)\ **Replies:** 9\ **Last updated:** [June 17, 2025, 2:29pm UTC](https://community.dynatrace.com/t/tagging-os-services/46470 "2025-06-17T14:29:33Z")
We have a few thousand servers, both Windows and Linux. We want to tag all the services with the server name that they are running on. We have tried a couple of options but couldn’t succeed without hitting the tagging li… --- ## [Transaction stitching issue within the OpenShift namespaces](https://community.dynatrace.com/t/transaction-stitching-issue-within-the-openshift-namespaces/43139)
**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\ **Replies:** 3\ **Last updated:** [June 5, 2025, 5:00pm UTC](https://community.dynatrace.com/t/transaction-stitching-issue-within-the-openshift-namespaces/43139 "2025-06-05T17:00:27Z")
Dear All, We are facing a situation where a transaction is not stitching between two different namespaces hosted on the same OpenShift cluster. The flow is Mobile App \> F5 \> Webserver \> HAProxy/router (installed as Pod… --- ## [exclude process / service / exe from monitoring](https://community.dynatrace.com/t/exclude-process-service-exe-from-monitoring/42613)
**Author:** [@sethunava](https://community.dynatrace.com/u/sethunava)\ **Replies:** 5\ **Last updated:** [March 28, 2025, 12:53pm UTC](https://community.dynatrace.com/t/exclude-process-service-exe-from-monitoring/42613 "2025-03-28T12:53:05Z")
we have create a custom process monitoring rule to exclude set of EXE from monitoring. However those process are still being monitored after changing the setting from Dynatrace and restarting the agent also. Let us know … --- ## [Customize or modify default queries in Services App](https://community.dynatrace.com/t/customize-or-modify-default-queries-in-services-app/50574)
**Author:** [@MatthewClair](https://community.dynatrace.com/u/MatthewClair)\ **Replies:** 1\ **Last updated:** [March 6, 2025, 4:13am UTC](https://community.dynatrace.com/t/customize-or-modify-default-queries-in-services-app/50574 "2025-03-06T04:13:48Z")
I would like to be able to see deployment events in the events tab on the new Services view which are shown in classic Services. I’d like to be have an option to enable those, or modify the default query to include thos… --- ## [Metric Events Maintenance window](https://community.dynatrace.com/t/metric-events-maintenance-window/43107)
**Author:** [@SOBE](https://community.dynatrace.com/u/SOBE)\ **Replies:** 8\ **Last updated:** [February 16, 2025, 4:13pm UTC](https://community.dynatrace.com/t/metric-events-maintenance-window/43107 "2025-02-16T16:13:45Z")
Hello I have created some Metric Events and i was wondering if there is a way to only open problem or alert during some specific days ? I tried to use maintenance Window but i couldn’t find a way. i don’t want to appl… --- ## [Topology Model for ingested traces](https://community.dynatrace.com/t/topology-model-for-ingested-traces/47401)
**Author:** [@pahofmann](https://community.dynatrace.com/u/pahofmann)\ **Replies:** 18\ **Last updated:** [January 23, 2025, 9:10am UTC](https://community.dynatrace.com/t/topology-model-for-ingested-traces/47401 "2025-01-23T09:10:37Z")
We are ingesting traces from Nvidia Triton. As there is no way to do it via OneAgent on OpenShift, we have to use an ActiveGate. Thus, there is no Topology information to match the resulting service to a Process Group. I… --- ## [Load Testing Integration. Way to group multiple requests in one transaction.](https://community.dynatrace.com/t/load-testing-integration-way-to-group-multiple-requests-in-one-transaction/18803)
**Author:** [@istakentwice](https://community.dynatrace.com/u/istakentwice)\ **Replies:** 2\ **Last updated:** [January 20, 2025, 2:21pm UTC](https://community.dynatrace.com/t/load-testing-integration-way-to-group-multiple-requests-in-one-transaction/18803 "2025-01-20T14:21:50Z")
I am trying to figure out how to configure Dynatrace in such way, that several requests would be combined into one transaction, and make Dynatrace track and measure such transactions. Why we need this: In performance (… --- ## ["Inactive" Services in Service App](https://community.dynatrace.com/t/inactive-services-in-service-app/47383)
**Author:** [@ASE](https://community.dynatrace.com/u/ASE)\ **Replies:** 4\ **Last updated:** [January 7, 2025, 3:55pm UTC](https://community.dynatrace.com/t/inactive-services-in-service-app/47383 "2025-01-07T15:55:47Z")
We continue to see some of our existing legacy services show up as “Inactive” in the Services page. When asking our ENG team, we are often told no changes have been made to that service. In general, what are some of th… --- ## [Great Plains and Infor PM10 with Dynatrace](https://community.dynatrace.com/t/great-plains-and-infor-pm10-with-dynatrace/45294)
**Author:** [@brett\_schubach1](https://community.dynatrace.com/u/brett_schubach1)\ **Replies:** 2\ **Last updated:** [January 2, 2025, 9:21am UTC](https://community.dynatrace.com/t/great-plains-and-infor-pm10-with-dynatrace/45294 "2025-01-02T09:21:51Z")
Hi All, Our client if anyone has successfully integrated Dynatrace with GP and PM10 "GP is Great Plains is a Microsoft Dynamics software component. We make use of the Financial module to process our journals in the Gen… --- ## [Advice Needed: Best Practices for Service Detection Rules](https://community.dynatrace.com/t/advice-needed-best-practices-for-service-detection-rules/47298)
**Author:** [@lwaldrop](https://community.dynatrace.com/u/lwaldrop)\ **Replies:** 3\ **Last updated:** [December 30, 2024, 5:18am UTC](https://community.dynatrace.com/t/advice-needed-best-practices-for-service-detection-rules/47298 "2024-12-30T05:18:45Z")
Update: I enabled a full web service rule to detect a service as a web request service by setting a condition on \. It seems to be tracking correctly, so I’m considering making this the default rule witho… --- ## [Service communication with application](https://community.dynatrace.com/t/service-communication-with-application/49337)
**Author:** [@ArtuD](https://community.dynatrace.com/u/ArtuD)\ **Replies:** 10\ **Last updated:** [December 18, 2024, 11:11am UTC](https://community.dynatrace.com/t/service-communication-with-application/49337 "2024-12-18T11:11:22Z")
Having a communication problem between an application and the services it communicates with, what could be responsible for this? The frontend captures user actions normally, but inside the frontend it shows us that there… --- ## [Merging Services with the Same Process Groups.](https://community.dynatrace.com/t/merging-services-with-the-same-process-groups/39777)
**Author:** [@kadirhan](https://community.dynatrace.com/u/kadirhan)\ **Replies:** 2\ **Last updated:** [December 18, 2024, 12:53am UTC](https://community.dynatrace.com/t/merging-services-with-the-same-process-groups/39777 "2024-12-18T00:53:43Z")
Hello , Dynatrace shows the services with the same service name separately, even though they have the same technology and the same process-group. This is because the detected names are different, but we gave them the sa… --- ## [SAGA pattern observability](https://community.dynatrace.com/t/saga-pattern-observability/47396)
**Author:** [@AndriiA](https://community.dynatrace.com/u/AndriiA)\ **Replies:** 3\ **Last updated:** [November 20, 2024, 3:09pm UTC](https://community.dynatrace.com/t/saga-pattern-observability/47396 "2024-11-20T15:09:07Z")
Hello all, One of our projects implements the SAGA pattern (choreography) where 3rd-party services in the service chain ignore or remove tracing headers, leading to the loss of a unified trace and the fragmentation of t… --- ## [Get all problems for a specific tag ("Application") on a service and a specific tag on a host ("Environment")](https://community.dynatrace.com/t/get-all-problems-for-a-specific-tag-application-on-a-service-and-a-specific-tag-on-a-host-environment/42218)
**Author:** [@jmoormann](https://community.dynatrace.com/u/jmoormann)\ **Replies:** 2\ **Last updated:** [November 17, 2024, 10:27pm UTC](https://community.dynatrace.com/t/get-all-problems-for-a-specific-tag-application-on-a-service-and-a-specific-tag-on-a-host-environment/42218 "2024-11-17T22:27:08Z")
Been trying to work out a DQL to get all the problems from events where the service with the problem is filtered on a custom tag called “Application”, and where the host the service runs on is filtered on a custom tag ca… --- ## [Distributed Traces Showing Up Under Incorrect Service(s)](https://community.dynatrace.com/t/distributed-traces-showing-up-under-incorrect-service-s/48637)
**Author:** [@ASE](https://community.dynatrace.com/u/ASE)\ **Replies:** 1\ **Last updated:** [October 30, 2024, 7:08pm UTC](https://community.dynatrace.com/t/distributed-traces-showing-up-under-incorrect-service-s/48637 "2024-10-30T19:08:20Z")
We’re having an intermittent problem where “Fail rate increase” Problem Alerts are being triggered for our services. When we begin troubleshooting the failing service (by viewing the service in the Services app) and rev… --- ## [Opaque process with services](https://community.dynatrace.com/t/opaque-process-with-services/18938)
**Author:** [@henk\_stobbe](https://community.dynatrace.com/u/henk_stobbe)\ **Replies:** 4\ **Last updated:** [October 20, 2024, 8:59am UTC](https://community.dynatrace.com/t/opaque-process-with-services/18938 "2024-10-20T08:59:12Z")
Hello, Can anybody explain below, I have a opaque process with services? It seems out of the box, KR Henk [Next page](https://community.dynatrace.com/tag/services-classic/84.md?match_all_tags=true&page=1&tags%5B%5D=services-classic)