# \#services **URL:** https://community.dynatrace.com/tag/services/215.md [Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md) --- ## [Outgoing service/database spans disappear after daily IIS app pool recycle; only a VM restart restores them](https://community.dynatrace.com/t/outgoing-service-database-spans-disappear-after-daily-iis-app-pool-recycle-only-a-vm-restart-restores-them/57050)
**Author:** [@zaidanrizq](https://community.dynatrace.com/u/zaidanrizq)\ **Replies:** 1\ **Last updated:** [October 1, 2026, 9:33am UTC](https://community.dynatrace.com/t/outgoing-service-database-spans-disappear-after-daily-iis-app-pool-recycle-only-a-vm-restart-restores-them/57050 "2026-10-01T09:33:16Z")
Hi everyone, We’re seeing a recurring problem with distributed traces on one of our IIS-hosted .NET applications, and we’d appreciate any ideas. Problem Every day at 00:30, an automated job recycles the application… --- ## [classic entity to smartscape functions conversion](https://community.dynatrace.com/t/classic-entity-to-smartscape-functions-conversion/55217)
**Author:** [@R928492](https://community.dynatrace.com/u/R928492)\ **Replies:** 4\ **Last updated:** [September 30, 2026, 8:09pm UTC](https://community.dynatrace.com/t/classic-entity-to-smartscape-functions-conversion/55217 "2026-09-30T20:09:44Z")
timeseries { count = sum( dt.service.request.count, scalar: true, filter: { ( in( dt.entity.service, classicEntitySelector( … --- ## [Outbound calls in Services app : no grouping of URLs ?](https://community.dynatrace.com/t/outbound-calls-in-services-app-no-grouping-of-urls/57014)
**Author:** [@DavidFT](https://community.dynatrace.com/u/DavidFT)\ **Replies:** 3\ **Last updated:** [September 28, 2026, 11:46am UTC](https://community.dynatrace.com/t/outbound-calls-in-services-app-no-grouping-of-urls/57014 "2026-09-28T11:46:27Z")
Hello, I tried to figure out how the “Outbound calls” tab in the Services app works. Specifically, I don’t understand why there are so many lines whereas the endpoint on the called side is well configured. Example : … --- ## [Metrics tab in Services app : how does it work ?](https://community.dynatrace.com/t/metrics-tab-in-services-app-how-does-it-work/56935)
**Author:** [@DavidFT](https://community.dynatrace.com/u/DavidFT)\ **Replies:** 8\ **Last updated:** [September 15, 2026, 3:50pm UTC](https://community.dynatrace.com/t/metrics-tab-in-services-app-how-does-it-work/56935 "2026-09-15T15:50:21Z")
Hello, A Metrics tab in Services app appeared a couple of months ago. I just recently dug into it and I have to admit I don’t know what metrics it shows. I tried to fetch some documentation about it but I failed. I fin… --- ## [Issue between Informatica Cloud and Dynatrace](https://community.dynatrace.com/t/issue-between-informatica-cloud-and-dynatrace/56899)
**Author:** [@kk00734604](https://community.dynatrace.com/u/kk00734604)\ **Replies:** 3\ **Last updated:** [September 8, 2026, 6:46am UTC](https://community.dynatrace.com/t/issue-between-informatica-cloud-and-dynatrace/56899 "2026-09-08T06:46:01Z")
Hello Everyone, We have identified an issue between Informatica Cloud and Dynatrace. The issue is documented in the links below, and Informatica Support is already tracking it. Dynatrace (APM Tool) Impact on Informatic… --- ## [Unexpected low service load problem not clear](https://community.dynatrace.com/t/unexpected-low-service-load-problem-not-clear/56870)
**Author:** [@tesp11331](https://community.dynatrace.com/u/tesp11331)\ **Replies:** 1\ **Last updated:** [September 3, 2026, 8:27pm UTC](https://community.dynatrace.com/t/unexpected-low-service-load-problem-not-clear/56870 "2026-09-03T20:27:39Z")
I see often Unexpected low service load problems like the following one where the low load is not evident from the chart. In this case the detected low load is not on a specific endpoint but on the whole service but fro… --- ## [Manual OR Automatic tags for service methods and metric events](https://community.dynatrace.com/t/manual-or-automatic-tags-for-service-methods-and-metric-events/56135)
**Author:** [@Babar\_Qayyum](https://community.dynatrace.com/u/Babar_Qayyum)\ **Replies:** 4\ **Last updated:** [August 30, 2026, 5:35am UTC](https://community.dynatrace.com/t/manual-or-automatic-tags-for-service-methods-and-metric-events/56135 "2026-08-30T05:35:23Z")
Dear All, Could you please let me know if there is a method to tag specific requests/or service methods and metric events? Regards, Babar Qayyum --- ## [Transitioning from Multidimensional ?](https://community.dynatrace.com/t/transitioning-from-multidimensional/56747)
**Author:** [@rgarzon1](https://community.dynatrace.com/u/rgarzon1)\ **Replies:** 6\ **Last updated:** [August 20, 2026, 8:30pm UTC](https://community.dynatrace.com/t/transitioning-from-multidimensional/56747 "2026-08-20T20:30:58Z")
Hi I’ve been working with Dynatrace for a long time, and Multidimensional Analysis has always been one of the most powerful and straightforward tools in the platform. Getting the p99 response time for Database statement… --- ## [Links to services show "deprecated intent"](https://community.dynatrace.com/t/links-to-services-show-deprecated-intent/56638)
**Author:** [@wouterdt](https://community.dynatrace.com/u/wouterdt)\ **Replies:** 2\ **Last updated:** [August 13, 2026, 11:21am UTC](https://community.dynatrace.com/t/links-to-services-show-deprecated-intent/56638 "2026-08-13T11:21:37Z")
Hi Does anybody know how to get rid of this deprecation message “view service (deprecated intent)” when you include a dt.entity.service in a query. I just want to see view service, It’s just more UX confusion for user… --- ## [New Kubernetes App Feedback (can't find a dedicated Feedback Channel for this app...)](https://community.dynatrace.com/t/new-kubernetes-app-feedback-cant-find-a-dedicated-feedback-channel-for-this-app/56635)
**Author:** [@36Krazyfists](https://community.dynatrace.com/u/36Krazyfists)\ **Replies:** 2\ **Last updated:** [August 5, 2026, 2:43pm UTC](https://community.dynatrace.com/t/new-kubernetes-app-feedback-cant-find-a-dedicated-feedback-channel-for-this-app/56635 "2026-08-05T14:43:29Z")
So, while I like most of the ideas being used in this new app, I have to say that most of our engineers (me included) still use the classic Kubernetes app because it is just far more intuitive. Initially, I thought it w… --- ## [IPs not available for unmonitored hosts](https://community.dynatrace.com/t/ips-not-available-for-unmonitored-hosts/56579)
**Author:** [@elenaperez](https://community.dynatrace.com/u/elenaperez)\ **Replies:** 4\ **Last updated:** [July 29, 2026, 9:50am UTC](https://community.dynatrace.com/t/ips-not-available-for-unmonitored-hosts/56579 "2026-07-29T09:50:59Z")
Hi team, Why in some cases we see the IPs from unknown hosts but in others we don’t. Why do we not see it in this case? Shouldn’t we see it in all cases? Thanks in advance! --- ## [Duplicate web request services created for same IIS App Pool when Agent technology type differs between IIS and .NET](https://community.dynatrace.com/t/duplicate-web-request-services-created-for-same-iis-app-pool-when-agent-technology-type-differs-between-iis-and-net/55956)
**Author:** [@Saqib\_Fayaz](https://community.dynatrace.com/u/Saqib_Fayaz)\ **Replies:** 1\ **Last updated:** [July 23, 2026, 11:04pm UTC](https://community.dynatrace.com/t/duplicate-web-request-services-created-for-same-iis-app-pool-when-agent-technology-type-differs-between-iis-and-net/55956 "2026-07-23T23:04:13Z")
Hello Community, we are facing an issue with Azure Appservices with same name and different technology type coming as duplicate services even when attributes to detect service are same. Hello Dynatrace Community, I a… --- ## [Enhanced Endpoints Guide](https://community.dynatrace.com/t/enhanced-endpoints-guide/55616)
**Author:** [@mreider](https://community.dynatrace.com/u/mreider)\ **Replies:** 4\ **Last updated:** [July 22, 2026, 6:50pm UTC](https://community.dynatrace.com/t/enhanced-endpoints-guide/55616 "2026-07-22T18:50:20Z")
Editor’s note · May 20, 2026This post has been fully rewritten to reflect the current Enhanced Endpoint Guide. The structure, examples, screenshots, and rollout details have all changed since the previous version. If you… --- ## [oneagent python environment](https://community.dynatrace.com/t/oneagent-python-environment/56429)
**Author:** [@saberrus](https://community.dynatrace.com/u/saberrus)\ **Replies:** 1\ **Last updated:** [July 14, 2026, 12:49am UTC](https://community.dynatrace.com/t/oneagent-python-environment/56429 "2026-07-14T00:49:57Z")
Hi! I have an system modification to do. But I want to know something. The python that the agent use for its internal functions, is the python the system use or it bundle a python environment inside the compiled oneag… --- ## [New Smartscape Entities breaks a lot of Usability](https://community.dynatrace.com/t/new-smartscape-entities-breaks-a-lot-of-usability/56417)
**Author:** [@r\_weber](https://community.dynatrace.com/u/r_weber)\ **Replies:** 1\ **Last updated:** [July 10, 2026, 10:32pm UTC](https://community.dynatrace.com/t/new-smartscape-entities-breaks-a-lot-of-usability/56417 "2026-07-10T22:32:04Z")
First: the new \*additional\* smartscape entities add a lot of confusion for end-users. Now there are smarscape-services, smartscape-hosts and whatnot. As long as they have been “behind the scenes” that was fine, noone rea… --- ## [Graph showing the response time of outgoing services](https://community.dynatrace.com/t/graph-showing-the-response-time-of-outgoing-services/56343)
**Author:** [@albertokirey](https://community.dynatrace.com/u/albertokirey)\ **Replies:** 3\ **Last updated:** [July 2, 2026, 12:35pm UTC](https://community.dynatrace.com/t/graph-showing-the-response-time-of-outgoing-services/56343 "2026-07-02T12:35:30Z")
Hello everyone, I’d like to create a graph showing the response times of calls to other services that my Mulesoft service makes (and maybe also the failure rate). It’s similar to what’s already available in the Services… --- ## [Classic Tags (Manual/Automatic) vs Primary Tags (Grail based tagging)](https://community.dynatrace.com/t/classic-tags-manual-automatic-vs-primary-tags-grail-based-tagging/56160)
**Author:** [@david\_manes](https://community.dynatrace.com/u/david_manes)\ **Replies:** 5\ **Last updated:** [June 29, 2026, 6:34am UTC](https://community.dynatrace.com/t/classic-tags-manual-automatic-vs-primary-tags-grail-based-tagging/56160 "2026-06-29T06:34:56Z")
Hey guys, I wanted to get thoughts on this. Within my company we use tagging heavily for not just filtering, but for escalation. The process is basically like this “Tagged Resource goes down --\> Problem opened --\> Prob… --- ## [Windows Service Monitoring - New UI](https://community.dynatrace.com/t/windows-service-monitoring-new-ui/56242)
**Author:** [@GregOReilly](https://community.dynatrace.com/u/GregOReilly)\ **Replies:** 2\ **Last updated:** [June 23, 2026, 9:53am UTC](https://community.dynatrace.com/t/windows-service-monitoring-new-ui/56242 "2026-06-23T09:53:11Z")
I am in portal version Version 1.15.0 and cannot find the settings section to add Windows Service Monitoring. I have tried general settings. Host settings. Host Group Settings. Has it been forgotten? --- ## [Cross Environment Monitoring](https://community.dynatrace.com/t/cross-environment-monitoring/56252)
**Author:** [@Vikas\_g1997](https://community.dynatrace.com/u/Vikas_g1997)\ **Replies:** 1\ **Last updated:** [June 22, 2026, 8:17pm UTC](https://community.dynatrace.com/t/cross-environment-monitoring/56252 "2026-06-22T20:17:55Z")
Hi team, I have a question can monitor a specific namespace in both the and environments/ tenants simultaneously. The namespace is already fully monitored in tenant1 . Based on what I’ve checked for Remote environmen… --- ## [Assistance with Dynatrace Kubernetes Tags](https://community.dynatrace.com/t/assistance-with-dynatrace-kubernetes-tags/55194)
**Author:** [@YuvalKon](https://community.dynatrace.com/u/YuvalKon)\ **Replies:** 1\ **Last updated:** [June 11, 2026, 6:08am UTC](https://community.dynatrace.com/t/assistance-with-dynatrace-kubernetes-tags/55194 "2026-06-11T06:08:46Z")
Hey there, A question regarding tagging; I have an automatic tag I create that catches some services. Those services are running on Kubernetes. My question is, is it possible to create an entity selector that will app… --- ## [Are there any plans to improve Segments?](https://community.dynatrace.com/t/are-there-any-plans-to-improve-segments/56115)
**Author:** [@mmsz\_ext](https://community.dynatrace.com/u/mmsz_ext)\ **Replies:** 1\ **Last updated:** [June 9, 2026, 10:26am UTC](https://community.dynatrace.com/t/are-there-any-plans-to-improve-segments/56115 "2026-06-09T10:26:13Z")
Hello, Are there any plans to improve Segments? I’m asking because I’ve been trying to create a Segment that provides the same visibility and scope as one of our Management Zones, and I’m running into several challenge… --- ## [Muting or Excluing endpoints for Services based on Trace Ingest (OTel API) in Dynatrace Classic](https://community.dynatrace.com/t/muting-or-excluing-endpoints-for-services-based-on-trace-ingest-otel-api-in-dynatrace-classic/56036)
**Author:** [@Fernando\_Moreir](https://community.dynatrace.com/u/Fernando_Moreir)\ **Replies:** 2\ **Last updated:** [May 29, 2026, 1:22pm UTC](https://community.dynatrace.com/t/muting-or-excluing-endpoints-for-services-based-on-trace-ingest-otel-api-in-dynatrace-classic/56036 "2026-05-29T13:22:30Z")
Hello everyone, I am working with a service that is being monitored via Pure OpenTelemetry (Trace Ingest API). We are receiving traces correctly, but we need to exclude/mute specific health check endpoints (example: /ap… --- ## [Question regarding new version for Service Detection](https://community.dynatrace.com/t/question-regarding-new-version-for-service-detection/55782)
**Author:** [@Hillman](https://community.dynatrace.com/u/Hillman)\ **Replies:** 3\ **Last updated:** [May 20, 2026, 11:35am UTC](https://community.dynatrace.com/t/question-regarding-new-version-for-service-detection/55782 "2026-05-20T11:35:50Z")
Hi all, We are currently using “Service Detection” to consolidate the ingress controller of our gateway application (which have been deployed in 3-4 Kubernetes clusters) into a single service in order to display the met… --- ## [Missing Auto-tagging rules in new tenant Gen 3 (only): Seeking efficient workflows for Process Tagging in Grail](https://community.dynatrace.com/t/missing-auto-tagging-rules-in-new-tenant-gen-3-only-seeking-efficient-workflows-for-process-tagging-in-grail/55779)
**Author:** [@carlos\_carreno](https://community.dynatrace.com/u/carlos_carreno)\ **Replies:** 11\ **Last updated:** [May 19, 2026, 9:33am UTC](https://community.dynatrace.com/t/missing-auto-tagging-rules-in-new-tenant-gen-3-only-seeking-efficient-workflows-for-process-tagging-in-grail/55779 "2026-05-19T09:33:15Z")
With this new update and looking into Gen 3 (where no Gen 2 is available) I’ve been trying to figure out how to automate tagging as we did in the previous generation. In the past, it was very simple to use ‘Auto-tagging’… --- ## [Plans for Smartscape on Grail to provide a horizontal multi-level service relationship?](https://community.dynatrace.com/t/plans-for-smartscape-on-grail-to-provide-a-horizontal-multi-level-service-relationship/55917)
**Author:** [@mwduarte](https://community.dynatrace.com/u/mwduarte)\ **Replies:** 0\ **Last updated:** [May 15, 2026, 1:03am UTC](https://community.dynatrace.com/t/plans-for-smartscape-on-grail-to-provide-a-horizontal-multi-level-service-relationship/55917 "2026-05-15T01:03:51Z")
Hello everyone, now that we have SmartScape on Grail, does anyone know of a roadmap for achieving end-to-end horizontal service relationships like we have in Dynatrace Classic with Backtrace and Service Flow? Currently,… --- ## [Workflow for services](https://community.dynatrace.com/t/workflow-for-services/55880)
**Author:** [@Blues\_1](https://community.dynatrace.com/u/Blues_1)\ **Replies:** 2\ **Last updated:** [May 12, 2026, 1:30pm UTC](https://community.dynatrace.com/t/workflow-for-services/55880 "2026-05-12T13:30:25Z")
Hi Team, My requirement is to create a workflow for sending daily health checks. The health checks include 5 services from cyberark; CPU, Memory, & Disk Usage for 3 different hosts. For the above conditions I have alre… --- ## [Capture the Request Attributes from the request going through Istio](https://community.dynatrace.com/t/capture-the-request-attributes-from-the-request-going-through-istio/55814)
**Author:** [@Hillman](https://community.dynatrace.com/u/Hillman)\ **Replies:** 2\ **Last updated:** [May 6, 2026, 9:05am UTC](https://community.dynatrace.com/t/capture-the-request-attributes-from-the-request-going-through-istio/55814 "2026-05-06T09:05:41Z")
We have followed this document to ingest Istio tracing into the Dynatrace. Configure OpenTelemetry tracing with Istio — Dynatrace Docs I have also updated the Request Attributes rule and attempt to include “Istio”, then… --- ## [AWS Lambda Service Naming using Regex](https://community.dynatrace.com/t/aws-lambda-service-naming-using-regex/55624)
**Author:** [@prabhavathi](https://community.dynatrace.com/u/prabhavathi)\ **Replies:** 0\ **Last updated:** [April 20, 2026, 6:46am UTC](https://community.dynatrace.com/t/aws-lambda-service-naming-using-regex/55624 "2026-04-20T06:46:40Z")
Can anyone help me with this issue, I am trying to change AWS Lambda service function name as below, My actual requirement: Removing random text inbetween the service name lambda-naming-test-FlightTailFunctionV2\*\*-ZQRU… --- ## [Service Failure rate by host](https://community.dynatrace.com/t/service-failure-rate-by-host/55604)
**Author:** [@jmistry](https://community.dynatrace.com/u/jmistry)\ **Replies:** 10\ **Last updated:** [April 17, 2026, 11:02am UTC](https://community.dynatrace.com/t/service-failure-rate-by-host/55604 "2026-04-17T11:02:53Z")
Hello, Is there a way where i can see service failure rate but have it split by host. we have the same services on multi different host and want to see all services on all host and their failure rate? Maybe a DQL que… --- ## [No traces for "Requests to public networks" in Gen3?](https://community.dynatrace.com/t/no-traces-for-requests-to-public-networks-in-gen3/55527)
**Author:** [@AntonioSousa](https://community.dynatrace.com/u/AntonioSousa)\ **Replies:** 1\ **Last updated:** [April 10, 2026, 11:38am UTC](https://community.dynatrace.com/t/no-traces-for-requests-to-public-networks-in-gen3/55527 "2026-04-10T11:38:35Z")
In Gen3 Services app, it appears that one cannot see the traces of the requests. Can someone confirm? This was of course available in Gen2. [Next page](https://community.dynatrace.com/tag/services/215.md?match_all_tags=true&page=1&tags%5B%5D=services)