# \#user-management **URL:** https://community.dynatrace.com/tag/user-management/969.md [Latest](https://community.dynatrace.com/latest.md) · [Categories](https://community.dynatrace.com/categories.md) · [Tags](https://community.dynatrace.com/tags.md) --- ## [SaaS migration PART 1 - SAML configuration tips](https://community.dynatrace.com/t/saas-migration-part-1-saml-configuration-tips/57150)
**Author:** [@mizso74](https://community.dynatrace.com/u/mizso74)\ **Replies:** 0\ **Last updated:** [October 13, 2026, 8:28pm UTC](https://community.dynatrace.com/t/saas-migration-part-1-saml-configuration-tips/57150 "2026-10-13T20:28:17Z")
Hi Folks, I am in the middle of a bank group SaaS migration. As a first wave we have to migrate from Managed to SaaS 3 subsidiaries with 8 environments (3-2-2). Regarding the SAML integration we have tried the 3 possib… --- ## [Best practices and ways to organize dashboards](https://community.dynatrace.com/t/best-practices-and-ways-to-organize-dashboards/56955)
**Author:** [@FranciscoMPalos](https://community.dynatrace.com/u/FranciscoMPalos)\ **Replies:** 0\ **Last updated:** [September 16, 2026, 1:30pm UTC](https://community.dynatrace.com/t/best-practices-and-ways-to-organize-dashboards/56955 "2026-09-16T13:30:25Z")
Hello, In our organization, we manage a large number of dashboards and would like to establish proper governance and control over them. Our objective is to have clear standards not only for dashboard naming conventions… --- ## [Separate URLS for dircet SSO auto-redirect vs. manual username/password login for domain accounts?](https://community.dynatrace.com/t/separate-urls-for-dircet-sso-auto-redirect-vs-manual-username-password-login-for-domain-accounts/56936)
**Author:** [@TitusMS](https://community.dynatrace.com/u/TitusMS)\ **Replies:** 2\ **Last updated:** [September 14, 2026, 7:31am UTC](https://community.dynatrace.com/t/separate-urls-for-dircet-sso-auto-redirect-vs-manual-username-password-login-for-domain-accounts/56936 "2026-09-14T07:31:57Z")
Hello, we are currently configuring SSO for our Dynatrace Managed environment and would like to know if it is possible to offer tow different login URLS for regular domain users: 1. Auto-redirect SSO-URL: A direct URL … --- ## [Best practice for application-level data segregation using Policy Boundaries in Gen3](https://community.dynatrace.com/t/best-practice-for-application-level-data-segregation-using-policy-boundaries-in-gen3/56906)
**Author:** [@andreaCaria](https://community.dynatrace.com/u/andreaCaria)\ **Replies:** 11\ **Last updated:** [September 14, 2026, 6:55am UTC](https://community.dynatrace.com/t/best-practice-for-application-level-data-segregation-using-policy-boundaries-in-gen3/56906 "2026-09-14T06:55:28Z")
Hi everyone, We’re currently reviewing our governance model on Dynatrace Platform (Gen3) and I’d be interested to understand how others are handling application-level data segregation. Our goal is to allow different te… --- ## [LDAP Synthetic extension](https://community.dynatrace.com/t/ldap-synthetic-extension/55736)
**Author:** [@Georgi\_Vuldzhev](https://community.dynatrace.com/u/Georgi_Vuldzhev)\ **Replies:** 1\ **Last updated:** [August 25, 2026, 2:22am UTC](https://community.dynatrace.com/t/ldap-synthetic-extension/55736 "2026-08-25T02:22:09Z")
Hi everyone, I am working for the first time with the LDAP Synthetic extension in SaaS. I saw some things that seem to be strange to me and I wanted to check if someone else has faced this. When I create a configuratio… --- ## [Which user access level required to get logs.read scope for PAT?](https://community.dynatrace.com/t/which-user-access-level-required-to-get-logs-read-scope-for-pat/56789)
**Author:** [@Hakeem](https://community.dynatrace.com/u/Hakeem)\ **Replies:** 2\ **Last updated:** [August 24, 2026, 9:07am UTC](https://community.dynatrace.com/t/which-user-access-level-required-to-get-logs-read-scope-for-pat/56789 "2026-08-24T09:07:04Z")
My access Level for enterprise given Dynatrace: DT\_standard\_user unable to see logs.read scope while generating a PAT. Also Unable to create a platform token. Please help. --- ## [Dynatrace Playground: Permissions issue when attempting to practice Workflows](https://community.dynatrace.com/t/dynatrace-playground-permissions-issue-when-attempting-to-practice-workflows/56767)
**Author:** [@Michael\_Tan](https://community.dynatrace.com/u/Michael_Tan)\ **Replies:** 1\ **Last updated:** [August 20, 2026, 12:05am UTC](https://community.dynatrace.com/t/dynatrace-playground-permissions-issue-when-attempting-to-practice-workflows/56767 "2026-08-20T00:05:01Z")
I was attempting to practice Dynatrace Workflows. There is a page which has a bunch of tutorials for Workflows with steps: Workflows — Dynatrace Docs The problem is that when trying to actually practice these tutorials … --- ## [Agentic AI cost limits and per-user consumption monitoring](https://community.dynatrace.com/t/agentic-ai-cost-limits-and-per-user-consumption-monitoring/56659)
**Author:** [@ChrysanthosK](https://community.dynatrace.com/u/ChrysanthosK)\ **Replies:** 3\ **Last updated:** [August 11, 2026, 8:31am UTC](https://community.dynatrace.com/t/agentic-ai-cost-limits-and-per-user-consumption-monitoring/56659 "2026-08-11T08:31:34Z")
Hello Dynatrace Community, We are currently evaluating the governance and cost-control options available for Agentic AI under a Dynatrace Platform Subscription. Dynatrace Support informed us that it is currently not po… --- ## [Lost access to Dashboard/Notebook/Launchpad - Need to transfer ownership](https://community.dynatrace.com/t/lost-access-to-dashboard-notebook-launchpad-need-to-transfer-ownership/52255)
**Author:** [@bsnurka](https://community.dynatrace.com/u/bsnurka)\ **Replies:** 4\ **Last updated:** [August 3, 2026, 10:04pm UTC](https://community.dynatrace.com/t/lost-access-to-dashboard-notebook-launchpad-need-to-transfer-ownership/52255 "2026-08-03T22:04:31Z")
Summary This process can be applied to all Platform Documents (Dashboards, Notebooks, Launchpads), and will allow said Document to have a new Owner, and optionally be made public so that all users in the Environment can… --- ## [Can dashboard sharing permissions be based on a parent dashboards permissions?](https://community.dynatrace.com/t/can-dashboard-sharing-permissions-be-based-on-a-parent-dashboards-permissions/56257)
**Author:** [@loopy](https://community.dynatrace.com/u/loopy)\ **Replies:** 1\ **Last updated:** [June 23, 2026, 4:19am UTC](https://community.dynatrace.com/t/can-dashboard-sharing-permissions-be-based-on-a-parent-dashboards-permissions/56257 "2026-06-23T04:19:58Z")
Have built a series of dashboards, one that acts as a main page and a series of sub dashboards that span out from that with specific filters and content. , Is there a way to share the parent dashboard permissions throug… --- ## [Prevent concurrent logins for same userID after joining Azure AD](https://community.dynatrace.com/t/prevent-concurrent-logins-for-same-userid-after-joining-azure-ad/56191)
**Author:** [@AskMe-Solutions](https://community.dynatrace.com/u/AskMe-Solutions)\ **Replies:** 1\ **Last updated:** [June 18, 2026, 12:00am UTC](https://community.dynatrace.com/t/prevent-concurrent-logins-for-same-userid-after-joining-azure-ad/56191 "2026-06-18T00:00:15Z")
I have a question: Can Dynatrace prevent concurrent logins with the same user ID? (i.e., the 2nd login automatically forces the 1st session to log out) — This is after integrating with Azure AD." --- ## [Dynatrace workflow executed by service user not working anymore](https://community.dynatrace.com/t/dynatrace-workflow-executed-by-service-user-not-working-anymore/55959)
**Author:** [@ftmazzone](https://community.dynatrace.com/u/ftmazzone)\ **Replies:** 4\ **Last updated:** [June 2, 2026, 9:42am UTC](https://community.dynatrace.com/t/dynatrace-workflow-executed-by-service-user-not-working-anymore/55959 "2026-06-02T09:42:23Z")
Hello, Since the beginning of the week, the workflows executed by a service user are not running anymore and failing with the following error. 431: Request Header Fields Too Large at MetricsClient.query (file:///op… --- ## [Local users and LDAP on Dynatrace Managed](https://community.dynatrace.com/t/local-users-and-ldap-on-dynatrace-managed/20493)
**Author:** [@sasenjomar](https://community.dynatrace.com/u/sasenjomar)\ **Replies:** 6\ **Last updated:** [May 25, 2026, 12:02pm UTC](https://community.dynatrace.com/t/local-users-and-ldap-on-dynatrace-managed/20493 "2026-05-25T12:02:25Z")
Hi there. We have just installed our Dynatrace Managed server and integrated user management with our LDAP. But now, we have realized it would be useful to have some local users for special purposes (temporary access, f… --- ## [Admin User Permissions Not Inclusive of All Permissions](https://community.dynatrace.com/t/admin-user-permissions-not-inclusive-of-all-permissions/55872)
**Author:** [@mmevanson](https://community.dynatrace.com/u/mmevanson)\ **Replies:** 4\ **Last updated:** [May 12, 2026, 3:56pm UTC](https://community.dynatrace.com/t/admin-user-permissions-not-inclusive-of-all-permissions/55872 "2026-05-12T15:56:09Z")
Hello Community, Can anyone explain to me why the Admin User Permission isn’t inclusive of every single permission needed to run the platform? The frustrating one is that you can’t even create storage buckets with the … --- ## [SSO Authentication Error (403 Forbidden) on Dynatrace Managed with Azure AD (SAML 2.0)](https://community.dynatrace.com/t/sso-authentication-error-403-forbidden-on-dynatrace-managed-with-azure-ad-saml-2-0/55836)
**Author:** [@DanielHagbi](https://community.dynatrace.com/u/DanielHagbi)\ **Replies:** 0\ **Last updated:** [May 7, 2026, 11:01am UTC](https://community.dynatrace.com/t/sso-authentication-error-403-forbidden-on-dynatrace-managed-with-azure-ad-saml-2-0/55836 "2026-05-07T11:01:49Z")
Hi , We are urgently seeking assistance with a SAML 2.0 SSO integration between Dynatrace Managed and Azure AD. We have been stuck on this issue with our customer and cannot proceed. The Problem: Users successfully aut… --- ## [Creator of a new, unknown dashboard](https://community.dynatrace.com/t/creator-of-a-new-unknown-dashboard/55666)
**Author:** [@davidvm02-giss](https://community.dynatrace.com/u/davidvm02-giss)\ **Replies:** 1\ **Last updated:** [April 22, 2026, 3:15pm UTC](https://community.dynatrace.com/t/creator-of-a-new-unknown-dashboard/55666 "2026-04-22T15:15:25Z")
Good afternoon, We have noticed that new dashboards have been created in our environment, and instead of the name of the user who created them, an identifier appears. We are trying to determine the origin of this creat… --- ## [Centralized Security Rule Overrides at Tenant Level](https://community.dynatrace.com/t/centralized-security-rule-overrides-at-tenant-level/55549)
**Author:** [@zufarhanzakaria](https://community.dynatrace.com/u/zufarhanzakaria)\ **Replies:** 3\ **Last updated:** [April 15, 2026, 9:18am UTC](https://community.dynatrace.com/t/centralized-security-rule-overrides-at-tenant-level/55549 "2026-04-15T09:18:36Z")
Dynatrace currently supports overriding security rules through an override configuration file that must be deployed individually on each VM. Refer to Security rules — Dynatrace Docs While this approach works, it introdu… --- ## [Control access to Kubernetes-related data in Grail](https://community.dynatrace.com/t/control-access-to-kubernetes-related-data-in-grail/55182)
**Author:** [@g\_kat](https://community.dynatrace.com/u/g_kat)\ **Replies:** 1\ **Last updated:** [March 14, 2026, 9:06pm UTC](https://community.dynatrace.com/t/control-access-to-kubernetes-related-data-in-grail/55182 "2026-03-14T21:06:20Z")
Hi, I’m having a hard time segregating access to all data related to Kubernetes. I have an applicationMonitoring deployment with K8s observability deployment, and I need to provide access to the data to the whole K8s te… --- ## [Dashboard Access Policies/Permissions](https://community.dynatrace.com/t/dashboard-access-policies-permissions/50510)
**Author:** [@PedroSantos](https://community.dynatrace.com/u/PedroSantos)\ **Replies:** 10\ **Last updated:** [March 4, 2026, 12:13am UTC](https://community.dynatrace.com/t/dashboard-access-policies-permissions/50510 "2026-03-04T00:13:05Z")
Hello community, The issue I’m facing today is that I’m trying to give a specific user read access to a single dashboard (inside the Dashboards app, so not classic) in my environment. This user should only have this per… --- ## [Permissions for creating and editing synthetic monitoring](https://community.dynatrace.com/t/permissions-for-creating-and-editing-synthetic-monitoring/37774)
**Author:** [@Ilya7](https://community.dynatrace.com/u/Ilya7)\ **Replies:** 9\ **Last updated:** [February 19, 2026, 10:21am UTC](https://community.dynatrace.com/t/permissions-for-creating-and-editing-synthetic-monitoring/37774 "2026-02-19T10:21:30Z")
Hello, we would like to give permission for making and editing synthetic monitors to a specific user group for the whole environment. As far as I’m concerned there is no way to give permission for creating/editing synt… --- ## [Alternative Login Methods if SSO is down](https://community.dynatrace.com/t/alternative-login-methods-if-sso-is-down/55010)
**Author:** [@tonicbenn2023](https://community.dynatrace.com/u/tonicbenn2023)\ **Replies:** 0\ **Last updated:** [February 16, 2026, 2:02pm UTC](https://community.dynatrace.com/t/alternative-login-methods-if-sso-is-down/55010 "2026-02-16T14:02:22Z")
Hello everyone, For those of you whose organizations have SSO enabled upon logging into Dynatrace, what failsafe do you have setup in the event of an SSO outage? So, what other method do you utilize to login to Dynatrac… --- ## [Permissions to access the latest version of Dynatrace](https://community.dynatrace.com/t/permissions-to-access-the-latest-version-of-dynatrace/53263)
**Author:** [@gustavodutra](https://community.dynatrace.com/u/gustavodutra)\ **Replies:** 16\ **Last updated:** [February 16, 2026, 1:45pm UTC](https://community.dynatrace.com/t/permissions-to-access-the-latest-version-of-dynatrace/53263 "2026-02-16T13:45:53Z")
Hi everyone. I’d like to know what permissions I need to grant users to access the latest version of Dynatrace. Summary: I have an environment where users need limited viewing. When accessing the tool, they receive th… --- ## [IAM Policy to allow users (Power Users) to manage all classic Dashboards](https://community.dynatrace.com/t/iam-policy-to-allow-users-power-users-to-manage-all-classic-dashboards/44282)
**Author:** [@Kenny\_Gillette](https://community.dynatrace.com/u/Kenny_Gillette)\ **Replies:** 6\ **Last updated:** [February 13, 2026, 2:14pm UTC](https://community.dynatrace.com/t/iam-policy-to-allow-users-power-users-to-manage-all-classic-dashboards/44282 "2026-02-13T14:14:11Z")
Team, We implemented IAM Policies and now our Power Users do NOT have access to update other user’s classic dashboards in an environment. They use to be able to make changes before moving to IAM Policies. Has anybody… --- ## [IAM Policies for New Problems App: Restricting Problem Visibility by Management Zone or Security Context](https://community.dynatrace.com/t/iam-policies-for-new-problems-app-restricting-problem-visibility-by-management-zone-or-security-context/50849)
**Author:** [@anaidu](https://community.dynatrace.com/u/anaidu)\ **Replies:** 16\ **Last updated:** [February 9, 2026, 1:13pm UTC](https://community.dynatrace.com/t/iam-policies-for-new-problems-app-restricting-problem-visibility-by-management-zone-or-security-context/50849 "2026-02-09T13:13:41Z")
Hello Dynatracers, I’m currently facing a challenge in configuring IAM policies to restrict problem visibility in the New Problems App. We have a user group, ABC, which is assigned the Standard user policy, and is furt… --- ## [Error 403 when accessing Dynatrace](https://community.dynatrace.com/t/error-403-when-accessing-dynatrace/41087)
**Author:** [@Iplinsky](https://community.dynatrace.com/u/Iplinsky)\ **Replies:** 2\ **Last updated:** [February 3, 2026, 11:06pm UTC](https://community.dynatrace.com/t/error-403-when-accessing-dynatrace/41087 "2026-02-03T23:06:09Z")
Sometimes when I access Dynatrace, I see many 403 errors. I need to log out and log in again, or even use in private mode/ another browser to access the environment. --- ## [Restrict namespace-level access for user groups in SaaS](https://community.dynatrace.com/t/restrict-namespace-level-access-for-user-groups-in-saas/54617)
**Author:** [@Vikas\_g1997](https://community.dynatrace.com/u/Vikas_g1997)\ **Replies:** 5\ **Last updated:** [January 20, 2026, 12:43pm UTC](https://community.dynatrace.com/t/restrict-namespace-level-access-for-user-groups-in-saas/54617 "2026-01-20T12:43:37Z")
Hi Team, I’m working with a customer who needs to set permissions so that users can view and access details for specific namespaces within a cluster, including their services and related issues. For example: Team 1 (… --- ## [Copilot Permission Access for Davis Copilot (LLM) Enablement](https://community.dynatrace.com/t/copilot-permission-access-for-davis-copilot-llm-enablement/54634)
**Author:** [@Vikas\_g1997](https://community.dynatrace.com/u/Vikas_g1997)\ **Replies:** 3\ **Last updated:** [January 15, 2026, 12:17pm UTC](https://community.dynatrace.com/t/copilot-permission-access-for-davis-copilot-llm-enablement/54634 "2026-01-15T12:17:20Z")
Hi Team, The customer has requested to enable Davis Copilot (LLM). However, to proceed, we require permission access for Copilot. Currently, I am unable to see Copilot listed in the permissions section. Could you pleas… --- ## [Customer "Stuck in Classic View"](https://community.dynatrace.com/t/customer-stuck-in-classic-view/54288)
**Author:** [@ChadTurner](https://community.dynatrace.com/u/ChadTurner)\ **Replies:** 4\ **Last updated:** [January 5, 2026, 5:11pm UTC](https://community.dynatrace.com/t/customer-stuck-in-classic-view/54288 "2026-01-05T17:11:52Z")
I had a really interesting issue the other day. Simple but very intriguing. Sally reached out to me and stated “Chad, as I look at the Databases in Dynatrace, I only see the classic view and not the new view. I’ve narro… --- ## [MFA SSO - Finally?](https://community.dynatrace.com/t/mfa-sso-finally/53731)
**Author:** [@rgarzon1](https://community.dynatrace.com/u/rgarzon1)\ **Replies:** 2\ **Last updated:** [December 22, 2025, 2:00pm UTC](https://community.dynatrace.com/t/mfa-sso-finally/53731 "2025-12-22T14:00:17Z")
After almost 7 years, we’ve always been asking for MFA support on accounts — and today, I finally found it by accident. Maybe I just missed the update back when the documentation came out in May 2025, but considering… --- ## [Guidance on Migrating Dynatrace Users to a New Domain Without Losing Ownerships](https://community.dynatrace.com/t/guidance-on-migrating-dynatrace-users-to-a-new-domain-without-losing-ownerships/54306)
**Author:** [@DanielS](https://community.dynatrace.com/u/DanielS)\ **Replies:** 3\ **Last updated:** [December 7, 2025, 8:08pm UTC](https://community.dynatrace.com/t/guidance-on-migrating-dynatrace-users-to-a-new-domain-without-losing-ownerships/54306 "2025-12-07T20:08:00Z")
Hi Dynatrace Community, Our company, with over 2,500 Dynatrace users, is planning a migration from Domain A to Domain B. The company itself remains the same; this is purely a change in the commercial domain name. Natura… [Next page](https://community.dynatrace.com/tag/user-management/969.md?match_all_tags=true&page=1&tags%5B%5D=user-management)