# \#user-sessions

**URL:** https://community.dynatrace.com/tag/user-sessions/247.md

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## [Unable to populate built-in appVersion field in RUM User Sessions using dtrum.sendSessionProperties()](https://community.dynatrace.com/t/unable-to-populate-built-in-appversion-field-in-rum-user-sessions-using-dtrum-sendsessionproperties/57120)

<div class="topic-metadata">

**Author:** [@Mohsen](https://community.dynatrace.com/u/Mohsen)\
**Replies:** 1\
**Last updated:** [October 11, 2026, 6:29pm UTC](https://community.dynatrace.com/t/unable-to-populate-built-in-appversion-field-in-rum-user-sessions-using-dtrum-sendsessionproperties/57120 "2026-10-11T18:29:31Z")

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Hi everyone, I’m using the Dynatrace Serverless Agent JavaScript in a React web application and I’m trying to populate the built-in appVersion field that appears in User Sessions Query. I currently send session propert…

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## [Azure Web App Service for Windows web App | DYNATRACE](https://community.dynatrace.com/t/azure-web-app-service-for-windows-web-app-dynatrace/57043)

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**Author:** [@gsaharan](https://community.dynatrace.com/u/gsaharan)\
**Replies:** 4\
**Last updated:** [September 30, 2026, 6:24pm UTC](https://community.dynatrace.com/t/azure-web-app-service-for-windows-web-app-dynatrace/57043 "2026-09-30T18:24:51Z")

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Hi everyone, I have a web application hosted on Azure App Service, and I’m planning to integrate Dynatrace for observability using the Azure App Service PaaS integration. My objective is to get application-level to ser…

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## [New RUM - Custom event and session properties](https://community.dynatrace.com/t/new-rum-custom-event-and-session-properties/54840)

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**Author:** [@reshef](https://community.dynatrace.com/u/reshef)\
**Replies:** 8\
**Last updated:** [September 4, 2026, 5:51am UTC](https://community.dynatrace.com/t/new-rum-custom-event-and-session-properties/54840 "2026-09-04T05:51:12Z")

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Hi, We have just moved to the new RUM experience, and much to my surprise the new frontend settings for Event and session properties does not seem to include the option to add custom properties - unless via the JS RUM …

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## [How to get session properties from sessionStorage (Experience Vitals vesion)](https://community.dynatrace.com/t/how-to-get-session-properties-from-sessionstorage-experience-vitals-vesion/56628)

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**Author:** [@Tommaso\_Fin](https://community.dynatrace.com/u/Tommaso_Fin)\
**Replies:** 3\
**Last updated:** [August 26, 2026, 7:18pm UTC](https://community.dynatrace.com/t/how-to-get-session-properties-from-sessionstorage-experience-vitals-vesion/56628 "2026-08-26T19:18:52Z")

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Hi, I’m migrating my RUM monitoring from Frontend classic to Experience Vitals. In the classic Frontend app I configured to get session properties from sessionStorage in this way: Source type: JavaScript variable Cap…

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## [User tag in User&Session menu](https://community.dynatrace.com/t/user-tag-in-user-session-menu/55430)

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**Author:** [@RobertoMaia](https://community.dynatrace.com/u/RobertoMaia)\
**Replies:** 3\
**Last updated:** [August 19, 2026, 7:00pm UTC](https://community.dynatrace.com/t/user-tag-in-user-session-menu/55430 "2026-08-19T19:00:34Z")

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I’ve set up frontend User Tags via CSS selectors and Request Attributes. They work in the classic view, but in the New RUM experience (Session & User Overview), all users appear as anonymous. Does the new experience requ…

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## [RUM DQL Queries](https://community.dynatrace.com/t/rum-dql-queries/56660)

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**Author:** [@Ganeshmete77](https://community.dynatrace.com/u/Ganeshmete77)\
**Replies:** 4\
**Last updated:** [August 11, 2026, 4:45pm UTC](https://community.dynatrace.com/t/rum-dql-queries/56660 "2026-08-11T16:45:11Z")

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Hi Team, i have below user session queries, i am looking for similar queries in DQL. “userActionDuration” : f’SELECT AVG(useraction.duration),useraction.name FROM usersession WHERE userType=“REAL\_USER” AND userevent.pa…

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## [Session Replay spanning multiple frontends](https://community.dynatrace.com/t/session-replay-spanning-multiple-frontends/56576)

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**Author:** [@WilfredAFKL](https://community.dynatrace.com/u/WilfredAFKL)\
**Replies:** 0\
**Last updated:** [July 28, 2026, 8:10am UTC](https://community.dynatrace.com/t/session-replay-spanning-multiple-frontends/56576 "2026-07-28T08:10:52Z")

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We have multiple frontend configurations and all of them are configured at 100% and collecting RUM data. Some of these frontends also have Session Replay enabled, albeit for a lesser percentage. To see the replay we are…

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## [An Overview for Various USQL Examples](https://community.dynatrace.com/t/an-overview-for-various-usql-examples/37446)

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**Author:** [@xu\_guo](https://community.dynatrace.com/u/xu_guo)\
**Replies:** 8\
**Last updated:** [June 26, 2026, 3:37pm UTC](https://community.dynatrace.com/t/an-overview-for-various-usql-examples/37446 "2026-06-26T15:37:10Z")

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Summary This page provides a collection of commonly used USQL queries for Dynatrace, organized by performance metrics, user actions, applications, and limitations. Page Performance Examples Average Document Interactive …

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## [using USQL how to show the duration in Seconds?](https://community.dynatrace.com/t/using-usql-how-to-show-the-duration-in-seconds/19173)

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**Author:** [@sureshKumarK](https://community.dynatrace.com/u/sureshKumarK)\
**Replies:** 3\
**Last updated:** [June 4, 2026, 1:22pm UTC](https://community.dynatrace.com/t/using-usql-how-to-show-the-duration-in-seconds/19173 "2026-06-04T13:22:24Z")

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Hi, please let me know converting duration from ms to seconds is doable using USQL? since the results showing in ms it’s not making sense while plotting the chart with Error count/user action count and duration on same a…

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## [New RUM - session and events](https://community.dynatrace.com/t/new-rum-session-and-events/56031)

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**Author:** [@michiel\_otten](https://community.dynatrace.com/u/michiel_otten)\
**Replies:** 2\
**Last updated:** [June 3, 2026, 10:39am UTC](https://community.dynatrace.com/t/new-rum-session-and-events/56031 "2026-06-03T10:39:28Z")

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Hi community, I’m playing around with the new user sessions and user events. I’m finding out that I’ve got multiple sessions with the same dt.rum.session.id. My question: what makes a session unique and how does Dynatr…

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## [DEM Selective 100% Session Capture vs. Global 10% Sampling](https://community.dynatrace.com/t/dem-selective-100-session-capture-vs-global-10-sampling/55875)

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**Author:** [@AskMe-Solutions](https://community.dynatrace.com/u/AskMe-Solutions)\
**Replies:** 3\
**Last updated:** [May 12, 2026, 10:48am UTC](https://community.dynatrace.com/t/dem-selective-100-session-capture-vs-global-10-sampling/55875 "2026-05-12T10:48:19Z")

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Hello Everyone, Quick question regarding DEM sampling. My client is at 10% capture for the whole org, but they want 100% capture for specific tagged users. Is there a way to “override” the sampling percentage for certa…

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## [List of users/services that consume (inbound connection ) a website (IIS) in Dynatrace](https://community.dynatrace.com/t/list-of-users-services-that-consume-inbound-connection-a-website-iis-in-dynatrace/55853)

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**Author:** [@Carl\_Me](https://community.dynatrace.com/u/Carl_Me)\
**Replies:** 0\
**Last updated:** [May 8, 2026, 1:05pm UTC](https://community.dynatrace.com/t/list-of-users-services-that-consume-inbound-connection-a-website-iis-in-dynatrace/55853 "2026-05-08T13:05:13Z")

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Is it possible to obtain a list of systems/applications (via their IP address and HTTP port) that consume a website’s IIS traffic in Dynatrace? I can see the incoming services. But is it possible to view the other consu…

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## [Correlation between Mobile Rum Session ID  and logs .](https://community.dynatrace.com/t/correlation-between-mobile-rum-session-id-and-logs/55801)

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**Author:** [@Vikas\_g1997](https://community.dynatrace.com/u/Vikas_g1997)\
**Replies:** 1\
**Last updated:** [May 8, 2026, 11:37am UTC](https://community.dynatrace.com/t/correlation-between-mobile-rum-session-id-and-logs/55801 "2026-05-08T11:37:45Z")

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Hi Team, Could you please assist us in understanding how to correlate user sessions with application logs? We are facing a challenge where a single user may have multiple sessions, and we are considering using a Sessio…

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## [How can i search for the services in the new and awesome Experience Vitals](https://community.dynatrace.com/t/how-can-i-search-for-the-services-in-the-new-and-awesome-experience-vitals/55651)

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**Author:** [@rgarzon1](https://community.dynatrace.com/u/rgarzon1)\
**Replies:** 0\
**Last updated:** [April 21, 2026, 9:55pm UTC](https://community.dynatrace.com/t/how-can-i-search-for-the-services-in-the-new-and-awesome-experience-vitals/55651 "2026-04-21T21:55:39Z")

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I’ve been exploring the new and “awesome” Experience Vitals app lately. While the UI is sleek and the focus on modern web metrics is great, I’m finding myself a bit lost trying to replicate the 100% visibility I had in t…

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## [Session replay button greyed out](https://community.dynatrace.com/t/session-replay-button-greyed-out/55642)

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**Author:** [@Gewo](https://community.dynatrace.com/u/Gewo)\
**Replies:** 3\
**Last updated:** [April 21, 2026, 2:45pm UTC](https://community.dynatrace.com/t/session-replay-button-greyed-out/55642 "2026-04-21T14:45:49Z")

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Hello everyone, I’m trying to restrict access to specific web applications with Session Replay enabled. I created a management zone for those apps and assigned Read User Sessions and Read User Replays to a user group. …

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## [Exclude web request from being monitored in user action](https://community.dynatrace.com/t/exclude-web-request-from-being-monitored-in-user-action/15492)

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**Author:** [@Yosi\_Neuman](https://community.dynatrace.com/u/Yosi_Neuman)\
**Replies:** 9\
**Last updated:** [April 19, 2026, 11:29am UTC](https://community.dynatrace.com/t/exclude-web-request-from-being-monitored-in-user-action/15492 "2026-04-19T11:29:49Z")

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Hi guys, Customer asks if there is a way not to monitor a specific web request within a user action. i.e. with in a user action there is a call to google maps that customer wants to omit from being monitored, is there …

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## [Problem with action property in USQL](https://community.dynatrace.com/t/problem-with-action-property-in-usql/55367)

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**Author:** [@arobayo17](https://community.dynatrace.com/u/arobayo17)\
**Replies:** 1\
**Last updated:** [March 30, 2026, 8:09am UTC](https://community.dynatrace.com/t/problem-with-action-property-in-usql/55367 "2026-03-30T08:09:54Z")

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Hello, I am trying to query user action properties using USQL in my Managed environment, but I am not getting any results. Below are the steps I followed: 1. I configured a user action property 2. I verified that t…

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## [Action property vs Session property](https://community.dynatrace.com/t/action-property-vs-session-property/36294)

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**Author:** [@jasonwismer](https://community.dynatrace.com/u/jasonwismer)\
**Replies:** 2\
**Last updated:** [March 25, 2026, 6:13pm UTC](https://community.dynatrace.com/t/action-property-vs-session-property/36294 "2026-03-25T18:13:48Z")

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Currently we’re looking to record when a user clicks a feedback rating. That will require us to set up either an action property, a session property, or both. What I want to know is, “What’s the difference?” Why would…

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## [Flutter User Action Auto-Instrumentation – Any Updates Since the Last Discussion?](https://community.dynatrace.com/t/flutter-user-action-auto-instrumentation-any-updates-since-the-last-discussion/55275)

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**Author:** [@AndreMaas](https://community.dynatrace.com/u/AndreMaas)\
**Replies:** 1\
**Last updated:** [March 17, 2026, 6:51am UTC](https://community.dynatrace.com/t/flutter-user-action-auto-instrumentation-any-updates-since-the-last-discussion/55275 "2026-03-17T06:51:46Z")

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Hello everyone, I hope you are doing well. I’m opening this new thread because the previous discussion about Flutter Mobile App Instrumentation has already been closed (https://community.dynatrace.com/t5/Real-User-Moni…

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## [Dynatrace reporting long loading of UIWindowScene](https://community.dynatrace.com/t/dynatrace-reporting-long-loading-of-uiwindowscene/55102)

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**Author:** [@dinuka\_j](https://community.dynatrace.com/u/dinuka_j)\
**Replies:** 3\
**Last updated:** [February 26, 2026, 6:55am UTC](https://community.dynatrace.com/t/dynatrace-reporting-long-loading-of-uiwindowscene/55102 "2026-02-26T06:55:48Z")

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A number of dynatrace sessions are reporting long loading times of UIWindowScenes, this reporting is out of the box for Dynatrace and not something we have configured. How can we get rid of these events or figure out wha…

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## [RUM Session Capture by User Type](https://community.dynatrace.com/t/rum-session-capture-by-user-type/54930)

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**Author:** [@scardignos](https://community.dynatrace.com/u/scardignos)\
**Replies:** 4\
**Last updated:** [February 12, 2026, 2:40pm UTC](https://community.dynatrace.com/t/rum-session-capture-by-user-type/54930 "2026-02-12T14:40:16Z")

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Hi Everyone, I’m reaching out to see if any teams have encountered and solved a challenge we’re facing with RUM session capture. The Problem: Due to the cost of RUM sessions, we’ve had to reduce our capture rate on al…

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## [Session properties based on cookie](https://community.dynatrace.com/t/session-properties-based-on-cookie/20204)

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**Author:** [@Julius\_Loman](https://community.dynatrace.com/u/Julius_Loman)\
**Replies:** 4\
**Last updated:** [February 12, 2026, 7:57am UTC](https://community.dynatrace.com/t/session-properties-based-on-cookie/20204 "2026-02-12T07:57:44Z")

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Are there any limitations of session properties for collecting data based on cookies? I was not successful with collecting any user session properties from cookie values so far. Are some cookies ignored on purpose for us…

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## [Future of Apdex](https://community.dynatrace.com/t/future-of-apdex/54655)

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**Author:** [@michiel\_otten](https://community.dynatrace.com/u/michiel_otten)\
**Replies:** 4\
**Last updated:** [February 9, 2026, 2:35pm UTC](https://community.dynatrace.com/t/future-of-apdex/54655 "2026-02-09T14:35:04Z")

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Hi community friends, We are currently evaluating the new RUM experience in Dynatrace and noticed that Apdex is no longer explicitly mentioned in the new UI. Apdex is still widely used by many customers as a key KPI, a…

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## [Action name changes (Real User Monitoring)](https://community.dynatrace.com/t/action-name-changes-real-user-monitoring/54873)

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**Author:** [@VFVCLIV](https://community.dynatrace.com/u/VFVCLIV)\
**Replies:** 3\
**Last updated:** [February 6, 2026, 3:14pm UTC](https://community.dynatrace.com/t/action-name-changes-real-user-monitoring/54873 "2026-02-06T15:14:43Z")

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Good day, team. I’m requesting your support with the following question we’ve encountered. We’re currently implementing web applications to monitor key actions within the site. We’re in the “User action analysis” secti…

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## [How to pin the affected  sessions and the related problems in dashboard?](https://community.dynatrace.com/t/how-to-pin-the-affected-sessions-and-the-related-problems-in-dashboard/52729)

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**Author:** [@Doaa\_Sobhy](https://community.dynatrace.com/u/Doaa_Sobhy)\
**Replies:** 3\
**Last updated:** [February 2, 2026, 4:18am UTC](https://community.dynatrace.com/t/how-to-pin-the-affected-sessions-and-the-related-problems-in-dashboard/52729 "2026-02-02T04:18:19Z")

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Hello, Is there any workaround to create a dashboard showing the affected user sessions and the related problems? I noticed that, in the problems page I can view the affected user sessions filtered by \[users impacted b…

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## [Why User Sessions is empty ?](https://community.dynatrace.com/t/why-user-sessions-is-empty/54766)

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**Author:** [@lfoltran](https://community.dynatrace.com/u/lfoltran)\
**Replies:** 3\
**Last updated:** [January 28, 2026, 5:42pm UTC](https://community.dynatrace.com/t/why-user-sessions-is-empty/54766 "2026-01-28T17:42:50Z")

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Acessing Dynatrace trough “User & Sessions” show no data. Which means that “fetch user.sessions” is empty in dashboards/notebooks. But why acessing “Sessions Query” provide me all data ? The web application is manual …

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## [User Sessions – Domain-based filtering](https://community.dynatrace.com/t/user-sessions-domain-based-filtering/54692)

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**Author:** [@Vikas\_g1997](https://community.dynatrace.com/u/Vikas_g1997)\
**Replies:** 2\
**Last updated:** [January 22, 2026, 10:41am UTC](https://community.dynatrace.com/t/user-sessions-domain-based-filtering/54692 "2026-01-22T10:41:55Z")

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Hi team , I’m checking User Sessions and I need some help. Currently, sessions are visible at the application level, but I want to add a filter based on domain (for example: myzain.kw.zain.com vs kw.zain.com) so we can…

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## [RUM - Davis Business Impact Analysis Algorithm](https://community.dynatrace.com/t/rum-davis-business-impact-analysis-algorithm/53048)

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**Author:** [@DanielS](https://community.dynatrace.com/u/DanielS)\
**Replies:** 1\
**Last updated:** [December 10, 2025, 2:01pm UTC](https://community.dynatrace.com/t/rum-davis-business-impact-analysis-algorithm/53048 "2025-12-10T14:01:00Z")

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Hello everyone, I’m currently working on a use case where we need to evaluate the number of users impacted by different problems affecting different applications of a client. To achieve this, I’m using the metric built…

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## [USQL - Returning the type of error (Javascript, Request, or Custom) from the userError object](https://community.dynatrace.com/t/usql-returning-the-type-of-error-javascript-request-or-custom-from-the-usererror-object/54141)

<div class="topic-metadata">

**Author:** [@Irvin\_naylor01](https://community.dynatrace.com/u/Irvin_naylor01)\
**Replies:** 1\
**Last updated:** [December 10, 2025, 10:18am UTC](https://community.dynatrace.com/t/usql-returning-the-type-of-error-javascript-request-or-custom-from-the-usererror-object/54141 "2025-12-10T10:18:00Z")

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Hi all, I’m doing some querying on the numbers of certain errors in an application using USQL to understand where users are having the most errors. Is there any way I can split my results based on the type of error clas…

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## [Session Replay - Not captured for every client](https://community.dynatrace.com/t/session-replay-not-captured-for-every-client/54186)

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**Author:** [@orchidee](https://community.dynatrace.com/u/orchidee)\
**Replies:** 3\
**Last updated:** [November 24, 2025, 9:27pm UTC](https://community.dynatrace.com/t/session-replay-not-captured-for-every-client/54186 "2025-11-24T21:27:57Z")

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Just a question, given we depend on session replays heavily for troubleshooting purposes. I have observed intermittently, Dynatrace does not capture a session replay, if for example, user is using VPN or an external clie…

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