Dynatrace Managed - MS Teams Integration Error

[DynaQ]

Hi,

We are getting an error when setting up the MS Teams integration for notifications. Sending a test notification shows back the below error (attached as well)

"Custom Integration test failed (Reason: could not connect to the specified URL)"

The Webhook used has been copied from MS Teams (generated as per documentation). Is the issue related to ports, authentication, others?

Thanks

[mark_bley · Accepted solution]

Hi @DynaQ ,

could be very well because of a firewall issue.

Have tried getting to the webhook from one of the managed nodes ?

You could try this and see if it works

[Robert24]

Hi,

We also have plan to enable this features. May we know what firewall/white list is needed to allow?

How these two environment communicate? Dynatrace is Managed (On-prem) while MS teams is on Azure (thru internet).

Thank you

[pahofmann]

Like @mark_bley mentioned, most likely a firewall issue. You can check the dynatrace server log for more details.