12 Sep 2019 09:41 PM - last edited on 16 Mar 2021 08:52 AM by laima_vainina
Is it possible to filter out JavaScript errors that only occur for a single user?
Many users' browsers will report errors that are caused by browser extensions that they have installed. These errors are displayed in Dynatrace as occurring frequently, and hide errors that we can actually fix.
Currently, it seems that we can only increase the range of time that we're viewing errors for, to make those errors disappear from the list on occasion.
I can be reasonably certain that a JavaScript error is caused by a single user's browser configuration because, under "Occurrence statistics," 100% of the requests will match a single browser, OS, and location.
I wouldn't want to exclude them at all times, though I would like to have the option to filter them out as they are noisy at times, which takes us longer to scan through and find actionable items to fix.
Is there a way to filter out errors that match the above criteria?
Thanks.
Solved! Go to Solution.
13 Sep 2019 09:21 AM
For now there is no such option. If this user has stable IP address you can create rule for excluding him from RUM monitoring. Only idea I have so far. But in general it may be good candidate for product idea.
Sebastian