My thoughts on root cause, true or false

[henk_stobbe]

A problem has allways one  root cause and  one root cause entity

but

A root cause and root cause entity can have multiple (open) problems

true or false?

[Peter_Youssef]

Hi @henk_stobbe 

Regarding the raised concern, PFA doc reference for detailed info:

• https://docs.dynatrace.com/docs/shortlink/davis-ai-root-cause-concepts

BR,

Peter

[RohitBisht]

There should be 1 problem, Davis AI merges all the problems together related to single root cause.

[henk_stobbe]

Cool, thanks for your reply, so:

A root cause and root cause entity can have only 1 (open) problem, by definition!

KR Henk

[henk_stobbe]

Little update:

A problem can also be without a root cause!

KR Henk