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Problem: TCP connectivity rate for process WebSphere AS xxxx on host xxx has decreased to 0 %

DXCAnilKumar
Visitor

Hello DT Team,

Our JVM is frequently crashing and above problem message was added Dynatrace dash board. Please advise us on this.

5 REPLIES 5

PacoPorro
Dynatrace Leader
Dynatrace Leader

Hi @DXCAnilKumar 

Could you please clarify what do you need? An alert?

 

Hello Paco,

Thanks for your prompt response. JVM is getting crashed frequently and I am getting " TCP connectivity rate for process websphere as xxxx on host xxxx has decreased to 0%:". Find attached screenshot from DT.

Try using Connectivity alerts

PacoPorro_0-1708934387379.png

 

To enable this do I need to have admin access in Dynatrace ? As I am unable to find such option here. Please find the attached screenshot. 

AntonioSousa
DynaMight Guru
DynaMight Guru

@DXCAnilKumar 

The connectivity problem seems to start before process is restarted. And after it is restarted, it doesn't turn back on, probably because your application is still starting. Connectivity issues can have many causes, but documentation,
https://docs.dynatrace.com/docs/platform-modules/infrastructure-monitoring/networks/how-to-monitor-n...

references some that are the more usual:

AntonioSousa_0-1708777801721.png

 

Antonio Sousa

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