21 Sep 2023
11:47 AM
- last edited on
23 Nov 2023
11:02 AM
by
Michal_Gebacki
Hi,
Is there a metric we have that we can use to show the number of Problems being reported to ServiceNow?
Maybe somehow we can retrieve the Integration that was called for a Problem? Would that help?
I need to display this as a Dashboard in Dynatrace (preferably with the new Dashboards).
Or should I be running a custom extension to query servicenow and push the data to DT as a custom metric?
Let me know if there is another solution for the same.
Thanks,
Vishnu
You should be able to use this metric dsfm:server.notifications.problem_notifications.
And then filter by alerting profile and select the one for SNOW. Let me know if that's what you were looking for 🙂
Hi,
So this i was able to pin the metric to Classic dashboards.
How do i do the same for the new Dashboards? using Grails, i dont see these metrics in the docs.
fetch events
| filter dsfm
like that, doesnt work...