Is there a metric we have that we can use to show the number of Problems being reported to ServiceNow?
Maybe somehow we can retrieve the Integration that was called for a Problem? Would that help?
I need to display this as a Dashboard in Dynatrace (preferably with the new Dashboards).
Or should I be running a custom extension to query servicenow and push the data to DT as a custom metric?
Let me know if there is another solution for the same.
You should be able to use this metric dsfm:server.notifications.problem_notifications.
And then filter by alerting profile and select the one for SNOW. Let me know if that's what you were looking for 🙂