We have UEM and a business transaction which counts method invocations. When I drill down into the user action purepaths the numbers do not add up. The duration time is supposed to be the sum of the server contribution + network contribution time. In my case I have huge gaps and I don't know where the missing time is spent. Please see the screenshot. Can somebody shed some light on it?
Second question: Sometimes in the PurePath tree the Web Requests row is grayed out and I don't have any metrics. What does it mean when the Web Requests is grayed out?
Solved! Go to Solution.
The duration of a user action is made up of three parts: server, network and client contribution. That would explain why the times don't add up because the rest of the time is spent in the client as it renders images and loads various items.
Relating to the grayed out web requests, it could be that the information was cached in the browser so it didn't need to send any backend requests or it could be that the web request is still being processed. If you run into that scenario again and you don't expect it, you can post what you are seeing.