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This product reached the end of support date on March 31, 2021.

X-Forward-For IP address no registering into DynaTrace Applicaiton Monitoring

james_novinger
Newcomer

We recently did a migration from IIS, to Apache. While we are on IIS, the X-Forward-For information was showing up in DynaTrace, and on the user Map with no issues. After our migration this information is no longer there. When I look at the Apache logs, I do see the X-Forward-For IP address in the logs, so the information is there, just not sure why DynaTrace isn't picking it up. Any help on this is much appreciated.

2 REPLIES 2

JamesKitson
Dynatrace Leader
Dynatrace Leader

Just in case; have you checked the sensor configuration to see if it is configured to capture the right header?

James

james_novinger
Newcomer

Found the issue, we had the user experience set to inactive in the agent group. Changed it to active, and it started working right away.