08 Aug 2019
02:20 PM
- last edited on
14 Dec 2021
03:21 PM
by
MaciejNeumann
We are new to Dynatrace and are using the SaaS solution. We would like to integrate Alerts with our internal SNMP Manager, which then opens up a service desk ticket. The SaaS solution integrates with several vendors, but nothing we use. The API interface allows the pulling down of alerts in JSON format.
Is there a vendor solution or a community plugin anywhere available? Also, what are other SaaS solution owners doing with integration to existing SNMP Managers?
Thanks, JW
Solved! Go to Solution.
08 Aug 2019 02:45 PM
Hello,
you have in Dynatrace custom WebHook Integraction which can be used in this case. You can paste there sample payload that is accepted by your solution + URL. Than you can use Dynatrace variables that can be putted into this payload. After this you are ready to go 🙂
Sebastian