HP Service Manager and Dynatrace integration for auto incident creation

[ajo_george]

Hello All,

From the forums and replies, I am aware that there is no out of the box integration between HP Service Manager (version 9.40) and Dynatrace Managed. Webhook integration is a possibility and we are exploring it.

I need assistance on the following:

• From HP Service Manager side, is an end point URI is all that need to be configured?
• Is there any specific permissions to be assigned? like user roles, read/write permissions to incident table etc

Please appreciate any help if anyone has implemented similar integrations. Thanks

Regards,

Ajo George

[skrystosik · Accepted solution]

In general this question should be asked on HP Service Manager community 🙂

https://community.microfocus.com/t5/Service-Manager-Service-Center/Connecting-to-HPSM-through-REST-a...

I hope this is right post on community 🙂

Sebastian