07 May 2018 08:36 AM - last edited on 20 Feb 2023 10:26 AM by Karolina_Linda
Hello,
When looking at the JSON send to ServiceNOW I see below:
"additional_info":{\"problem_id\":\"-7240670012136654788\",
\"correlation_id\":\"PROCESS_GROUP_INSTANCE-D547B37483EF128A\",
\"dynatrace_severity\":\"AVAILABILITY\,
\"ip_addresses\":[\"xx.xx.xx.xx\"]}",
so in the additional_info part there are extra "\" is this a bug or a feature?
KR Henk
Solved! Go to Solution.
07 May 2018 10:33 AM
Hi Henk,
It seems it is just escaping the quotes (").
So not a bug :-).
KR,
Kristof
07 May 2018 06:35 PM
As Kristof mentioned, this is just used to escape the special characters, as you can see it is surrounding only special characters.