Monitoring Guidewire Message Queue in Dynatrace

[Kalyan]

My organization uses Guidewire application which internally does message queue management. Presently on Dynatrace I do not see any Queue topics under queues. What all configuration should I be doing in order to enable Guidewire's queue monitoring.

[ChadTurner]

@Kalyan were you able to get a solution to this? i don't see guidewire listed as a supported technology, are you using a extension or plugin for this? 

[michael_kuhl · Accepted solution]

Hi,

You can monitor Guidewire Message Destinations when you add a "Custom service detection" in Dynatrace.

Here is the necessary information:

classname: gw.plugin.messaging.MessageTransport

method: public abstract void send (gw.pl.messaging.entity.Message, java.lang.String)

Additional you can think about to add the DestinationID as a Request Attribut. This can be done with the same class/method. (gw.pl.messaging.entity.Message.getDestinationID) Unfortunately it seems to be not possible to call a method where you can determine the name of the message destination.

I hope that was helpful for you!

Best regards,

Michael