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SLO - Best Practise

DynaMight Guru
DynaMight Guru

Hi Team,

I have a question for you guys if you could share your experience in using SLO for environmental reporting for your clients? I have an issue right now to best measure the entire very large environment and I would like to do it as well as possible.

I would appreciate your valuable comments:)



Have a nice day!


Hi @radek_jasinski,

as SLO comes along with SRE, the best is using "Four Golden Signals" as a base. shows full explanation with examples.

Then You can obviously go with additional business specific ones as You gather them.




Hey @MichalOlszewski,

Long time no see 😉

Thank you for the materials you shared, they will certainly be valuable to me. Have you come across the option that you can set working hours in our SLO? I haven't found a clear answer. (I assume I can handle this with Maintenance Window, but there is no such option in the direct SLO configuration).


Have a nice day!

Maintenance Windows only work for an SLO, where the metric uses them I.E: builtin:synthetic.browser.availability.location.totalWoMaintenanceWindow

Also Dynatrace will be fixing this, see here:

Dynatrace Helper
Dynatrace Helper

Hi @radek_jasinski,

Michael Cabrera from Vivint and Andreas Grabner conducted a great break-out session and practitioners guide about "SLOs done right" at PERFORM 2023 ( and as blog Might also be of interest.



Thank you:)

Have a nice day!

Dynatrace Advisor
Dynatrace Advisor

You should take a look at -
Get that setup on your environment and see how you feel and think about what JLL has done here. - I use this at my client as a starting point and it's really nice to show people the 'Art of the Possible' 

This SLO Simply Smarter also uses best practice's from Google - is has some links. 

@Tom_Eaton Super! I managed to get the desired effect thanks to your advice:)

Have a nice day!

Awesome 🙂 - Glad it was useful.

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