Could someone tell me if a host discovered by Dynatrace is automatically mapped to an already discovered host in ServiceNow or it appears under a new name?
For example, let's say we have a server called "dev09" which appears in the "Servers" list in ServiceNow under Configuration -> Servers -> All. Dynatrace discovers the same server but gives it the following name "dev09.example.lab" under the "Hosts" table in the Dynatrace application in ServiceNow.
Will "dev09.example.lab" be merged with "dev09" and I will only see "dev09" in the "Servers" table in ServiceNow or I will see two different table records?
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In that case you will get two different hosts. If you change the name of the Dynatrace host to 'dev09' AND you define a 'CI identity rule' on the ServiceNow side those two hosts will be merged into one. This mainly depends on the ServiceNow 'Identification and reconciliation framework'.
Thanks for the answer. Could I also do what you explained in the "CI Mapping" tab in the Dynatrace application in ServiceNow. Could I use this "CI Mapping" to tell Dynatrace to map the already discovered server "dev09" to the Dynatrace discovered server "dev09.example.lab"?
If this is possible where can I see the Dynatrace ID of the discovered server "dev09.example.lab"?