Unable to fetch api on dynatrace.

[Prithvi_Mandal]

Dear Team,

we have onboarded an application and process has started ,traffic has also put on that application  , my client has shared the endpoint/api related to that application but we are unable to get those endpoint in the MDA , any suggestion please let me know in urgent basis.

Thanks

[p_devulapalli]

HI @Prithvi_Mandal , can you please elaborate a bit more on your query ?

[Prithvi_Mandal]

Dear @p_devulapalli ,

We have onboarded new java application , After installation process has started . services is visible over the service tab , but the api which is shared by application team to verify is not visible even after putting regular load. Please suggest on urgent.

[AntonPineiro]

Hi,

Have they generated requests in relation to that API?

Best regards

[Julius_Loman · Accepted solution]

If there are requests to the application and you cannot see them in the service or MDA, please verify:

• Are the technologies and frameworks used fully supported? (most likely this is the cause) You might need to enable support for certain frameworks or technologies in OneAgent features
• Check also other services in the same process group - maybe the API requests are just in a different service.
• Are there any exclusion or mute rules for the requests in place?
• Are you looking at the right process/service/host where the load is happening? (maybe it's just a different environment - happened several times among our customers)