15 Nov 2021 02:56 AM - last edited on 05 Oct 2022 02:02 AM by Ana_Kuzmenchuk
I needed to change my legal name regarding marital status change. With this change, my workplace updated my e-mail address. Thus, I needed to register again to Dynatrace with a new account since previous e-mail address no longer exists. Can you merge my previous(@Seyda_Eren) and present accounts(@Eren_Seyda)?
Şeyda Eren Çetintaş.
Solved! Go to Solution.
Hello @Eren_Seyda ,
In terms of the accounts in the Dynatrace Community, we, unfortunately, can't merge them. What we can do is swap SSO ID between accounts, and basically give you the old account back. Does it work for you?
Unfortunately, it does not work for me since I've opened several tickets with both of them.