I have question to you. How key request tile is calculating response time? I have for example key request that is execute every minute. When I pick 24h timeframe I see on this tile no data (request was configured months ago so this is not because of marking it as key request right now). I have some others key requests with bigger throughput and values are visible.
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We use a custom chart and filter them down by key user action. I would also shoot Dynatrace an support ticket as this tile should work