Can I reset Dynatrace Managed clone synchronization?

[sami_bensalah]

Hi All.

I try remove some old updates by deleting through Settings > Automatic update screen but it seem to be stuck on a specific clone

Status says:

removing (2 out of 3 nodes finished) and it is stuck at that stage for 2 days now.

Is there a possibility to reset the sync or a lock file that i have to remove to get out of this status?

Regards

[marek_kapusto]

Hi
You can always delete that manually on disk, but I would like to check that in case of potential bug.
Could you please give me cluster uuid or licenseKey?

Marek

[sami_bensalah]

What is the directory/folder where all those are saved?

Is it : /opt/dynatrace/dynatrace-managed/data/agents ?

[marek_kapusto]

agents:
/var/opt/dynatrace-managed/agents/

servers:
/opt/dynatrace-managed/installer/upgrade

Whats the state of cluster?

[sami_bensalah]

All clones are ok