Closing a tenant

[crazlaz2]

In my environment, I made two tenants by accident and now I am trying to delete one. I would like to know how to go about this. Thank you in advance. 

[abhi · Accepted solution]

Hi @crazlaz2 ,

From the same page Cluster Mission Control (CMC) where you created those environments, you would be able to disable them first:

Once done, you would then be able to delete them permanently such as:

Hope this helps. 

Kind regards,
Abhi

[crazlaz2]

Thank you I do not have that access in my environment is there another way or should I get in contact with someone who has access to do this?

[abhi]

I would recommend reaching out to the users with access to the respective page (Home >> Environment >> <Enviornment which you would delete>) to perform those actions.

[crazlaz2]

Just had a meeting no one has access to environment to select this is the one to delete our Dynatrace rep told us to we have to make a request to delete it since no one has access to CMC

[abhi]

I believe you would need to reach out to the admin who would have access to make those changes, there is no requirement as such that a request needs to be raised with Dynatrace to make those changes. However, if you are able to generate a Cluster API token, you can use the API to make those changes:

We would recommend reaching out to us with the in-product chat support or even raising a support ticket so that we can guide you with it.