Dynatrace Managed will support strategy for RHEL 8.5, 8.7 and 8.9

[Radoslaw_Szulgo]

As I receive many questions about why Dynatrace Managed doesn't support Red Hat Enterprise Linux 8.5 I've decided to write a community post about this. 

We don't plan to add support for RHEL 8.5.

Updated 7th November 2022:

RHEL 8.7 and 8.9 versions will be supported for 6 months only in alignment with Red Hat support policy (see below). This approach should give you the time to transition to the following version smoothly. 

details: https://access.redhat.com/support/policy/updates/errata/

Hope you find it well. Feel free to leave feedback here.

[ChadTurner]

Thanks @Radoslaw_Szulgo !

[kuncarlos]

As of October 2022, is this still valid or are we supporting everything after 8.6¿?

[MEylenbosch]

@Radoslaw_Szulgo do you have any update on this question by @kuncarlos ?

[Radoslaw_Szulgo]

Based on your response and other customers, we've decided to support RHEL 8.7 and 8.9. But we won't support Oracle Linux 8.7 and 8.9.

Updated 7th November 2022:

RHEL 8.7 and 8.9 versions will be supported for 6 months only in alignment with Red Hat support policy (see below). This approach should give you the time to transition to the following version smoothly.

Updated 2nd December 2022:

RHEL 8.7 will be supported starting version 1.256 - to be released still in December.

[MEylenbosch]

thank you ! 

[EddoAloha]

[EddoAloha]

Except on the 27th, my Auto Update did not complete on my RHEL v 8.7 servers ...

[Radoslaw_Szulgo]

RHEL 8.7 and RHEL 8.9 will be supported... once we announce it. Probably starting version 1.256. In your case, please reach out to the support team, so they help you overcome your upgrade issue.

[Radoslaw_Szulgo]

RHEL 8.7 announced in version 1.256:

https://www.dynatrace.com/support/help/whats-new/release-notes/managed/sprint-256

[roberto_ravo]

Hello,

so the Dynatrace support to the RedHat 8.7 is "temporary"? Or from now on it will be supported by all future versions of Dynatrace?

Thank you
Roberto

[Radoslaw_Szulgo]

It will be supported by the following 6 versions plus the support time (3 or 4 months depending on your Dynatrace ONE subscription). 

see: https://www.dynatrace.com/support/help/shortlink/eos-announcements#future-dynatrace-managed-operatin...

[Suryanto_1]

We are on dynatrace managed. Is RHEL 8.5, 8.7 and 8.9 supported? If not it is in the pipeline?

Managed system requirements - Dynatrace Docs

[Mizső]

Hi @Suryanto_1,

I do not think so. RHEL 8.5. 8.7 and 8. 9 are not LTS (long time spported by RHEL) versions.

Best regards,

Mizső

[Suryanto_1]

Hmm isnt the solution of this thread stated 

RHEL 8.7 and 8.9 versions will be supported for 6 months only in alignment with Red Hat support policy (see below). This approach should give you the time to transition to the following version smoothly. 

[Radoslaw_Szulgo · Accepted solution]

RHEL 8.5 and 8.7 is no longer supported. 

RHEL 8.9 will be supported starting 1.282 (to be released in January 2024)

[Suryanto_1]

Because of critical or high vulnerability customer may be force to move to RHEL 8.9

Assuming you have customer that are on Managed 1.272 or 1.274. How are they going to proceed?

Because our understanding is Dynatrace Mnaged upgrade is incremental.

You cant go direct to latest version. Whats the suggestion or advice?

[Radoslaw_Szulgo]

Why are they forced to 8.9? 8.8 Also should receive all security fixes. 

There's no way to workaround, they currently have to run all updates up to 1.282.