28 Feb 2019 04:04 PM - last edited on 11 Apr 2023 09:40 AM by Karolina_Linda
Hi,
One of our customers are using Mobile IOS application and they are operating it from apple watch. Below has scenario
1.Watch
sends command to phone app
Steps:
1 IOS
is not running on phone
2.Watch
wakes up IOS app
3. IOS
app will be running in the background
4. IOS
crashes in the background
Watch doesn't receive any response from phone app and times out
Observation :
Dynatrace is not reporting these crashes in user sessions or transaction & services. Agents are placed only in Mobile IOS application.
Questions:
Can Dynatrace Managed monitor applications in wearable devices?
If they are passing commands from Mobile to Iwatch can Dynatrace calls we are passing from Mobile to wearable device?
Thanks in Advance.
Sathwika
Solved! Go to Solution.
28 Feb 2019 05:33 PM
I would recommend exploring placement of manual instrumentation points within the iOS app. This would allow you to collect all communication events between the app and watch. Since you're choosing the instrumentation, you can place it anywhere within the app and collect and report any contextual data you choose, such as the function being passed, data, etc.
I think you'll find it sufficient to measure the iOS side of the communication.
01 Mar 2019 07:26 AM
04 Mar 2019 04:39 PM
Thanks for your response.
@Patrick - For capturing IOS crash reporting do we need make any code changes?
Thanks,
Sathwika
05 Mar 2019 07:14 AM
crash reporting is enabled per default, so nothing needs to be done if you did not explcitkly disable it
05 Mar 2019 03:25 PM
In that case Dynatrace should be report IOS crashes now but we are not seeing them. I don't know what is missing in configuration side.
Thanks,
Sathwika