02 Sep 2019 03:59 PM - last edited on 15 Dec 2021 11:05 AM by MaciejNeumann
During Active-gate installation we download script and executed it and the script finish with the successul message. However, when I reach deployment status the activegate doesn't showing. So from where and how can I know that the active-gate was properly installed ?
To contextualize, we install the active gate via Terraform into a new environment which uses the environment ID of a previously existing environment and a token generated from this previous environment (but not the same token, obviously). It as to be notice that the new environment doesn't have any one agent runing on it.
ps: I'am using Dynatrace managed and I tried to install an environment active gate on a gce instance with not public ip.
Thanks
02 Sep 2019 06:25 PM
Are you sure that ports 443 and 8443 are open between active gate and DT server?