[ActiveGate plugin] Problem closure

[MathieuB]

Hi,

On an ActiveGate plugin, I report problems with the method 'report_error_event' but I don't find a developper documentation for this method :

How to configure the problem resolution ?

Or how to send a notification to close the problem from the plugin ?

[Mike_L · Accepted solution]

You'd have to keep calling that function with the same title and description at least once per 15 minutes. Once you stop calling the function the problem will be resolved within 15 minutes.

As for developer documentation, you can find that in the docs folder in the SDK which you downloaded to get started with python extensions.