SAP Rise Monitoring ?

[agonzalez]

Hello everyone,

I'm currently working with a client who is interested in monitoring their SAP Rise environment using Dynatrace.

Has anyone in the community attempted this, or have experience with monitoring SAP Rise? If so, could you share your insights or best practices on how to effectively integrate Dynatrace for monitoring SAP Rise environments?

Any challenges faced and how they were overcome would also be incredibly valuable.

Thank you in advance for your help and shared experiences !

[moin_DT1]

Hi Agonalez,

I dont have a personal experience with SAP Rise Environment. But it could be achieved by adding OneAgent extension from the hub:
https://www.dynatrace.com/hub/detail/sap-hana-database-remote-monitoring/

Here is the link for for further details from Dynatrace Docs:
https://docs.dynatrace.com/docs/setup-and-configuration/technology-support/dynatrace-extensions/dyna...

Hope it helps.

Regards,
Moin

[agonzalez]

Hello Moin,

I noticed this extension, but I'm not entirely sure if we can use it since it appears to be mostly in a cloud environment. I'm awaiting more information from the client to gain a better understanding of how it works, etc.

Regards,

[y_buccellato]

Hi @agonzalez everything around SAP can be a little bit hard to monitor if you don't have a clear target of if the client hasn't a clear requirement and just come to you asking for SAP Rise monitoring.

My first suggestion is help your self:

- first and foremost understand if it's something that he has installed on premise of if it's Saas solution.

- ask the right question and drill down to what the customer really wants. Final goal, displayed results and break down any sentence in smaller chuck that you can investigate on a technical level.
- create an opportunity to speak with some SAP Rise expert or admin in their company to address specific issue that they experience and the other customer requirement (if you successfully retrieved precise information).
- for every data that you understand might be valuable - ask for API existence and API documentation (SAP documentation is a mess and hard to navigate by my opinion)

I had to monitor SAP CPI and those were my very first step adopted since any SAP requirement is hard to be a standard one.

Regards

[agonzalez]

Hello @y_buccellato,thank you for your feedback.

A meeting should be scheduled in the next days/weeks to get more information and a better understanding of the environment and their needs, as you mentioned. Since I didn't find any mention of SAP Rise in the documentation or elsewhere, I was mostly curious to know if someone in the community already had experience with this technology.

Your point about the API's existence is well-taken and something I will consider.

Thank you very much for your help.

[y_buccellato]

You are welcome,

if you are willing to share, let us know how it went 😉

Best of luck and regards

[agonzalez]

With pleasure ! I hope i'll be back with some feedback for the community 😁