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This product reached the end of support date on March 31, 2021.

AMD install issue on RHEL 6.7

rsouthern
Inactive

After removing older AMD install from RHEL 6.7 instance, attempting to install 12.4.11 AMD . --test-system says OK.

When I run the upgrade file, I receive the error message "Cannot open /usr/adlex/config/rtm.config", then it dies.

Any ideas? THX

8 REPLIES 8

Babar_Qayyum
Leader

Hello Randy,

Did you uninstall the AMD with the proper way?

The following commands will uninstall, delete entire configuration, and install again the AMD
software.

cd /to/the/directory/where/bin/file/is
./upgradeXXXXX.bin --erase
rm -fr /usr/adlex
./upgradeXXXXX.bin

Regards,

Babar

should probably remove the log and data directories/files as well as the /usr/adlex:

rm -fr /var/log/adlex
rm -fr /var/spool/adlex

Did that already. THX

Great News.

Also handy when you need to change the license model and also works for RHEL 7

rsouthern
Inactive

THX. Seemed to have solved problem. That is why you are the "Member of the Month". Thanks for the help.

🙂 Thank You.

jaroslaw_orlows
Dynatrace Pro
Dynatrace Pro

Thanks for this input. Added the info on deleting configuration and logs to Uninstalling AMD.