High CPU for Process

[Vikas_g1997]

Hi Team,
The customer is facing high CPU usage in a process OAS manager. but we cannot see its process and usage on the host overview Page . Can anyone please help to find out why the process is not seen? PFB snapshot. 

[radek_jasinski]

Hi,

Here's how Dynatrace detects processes:

https://www.dynatrace.com/support/help/platform-modules/infrastructure-monitoring/process-groups

https://community.dynatrace.com/t5/Troubleshooting/Why-processes-are-not-detected/ta-p/197529

Radek

[rastislav_danis · Accepted solution]

You can force Dynatrace to monitor specific processes, which do not comply to automatic detecion rules via Declarative process grouping: https://www.dynatrace.com/support/help/shortlink/process-groups#declare
I suggest you also to enable Process instance snapshots feature on either host, group or environment levels: https://www.dynatrace.com/support/help/shortlink/host-monitoring-new#snapshots