14 Mar 2023
09:39 PM
- last edited on
20 Mar 2023
08:41 AM
by
Ana_Kuzmenchuk
I had installed an environment ActiveGate in my client server but after 1 or 2 days I couldn't see that environment AG in my Deployment Status, so I tried to uninstall it, while uninstalling that AG I can't see the files in Gateway.
Solved! Go to Solution.
You probably have some mechanisms on the server that roll back changes. ActiveGate will not uninstall itself.
You can find all the paths for AG here:
https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-activegate/configuration/wh...
seems like this might be an issue.
experienced the same thing, no one deleted any thing, and only the active gate files were deleted.
worth looking into.
You can try to reproduce this problem, but I think it is a very strange thing. As I wrote I suspect some mechanism that takes care of server configurations or manual removal.
Try to install it again on that same server, it might be solve your problem, before doing this make sure telnet/connectivity is happening from AG to your DT Cluster.