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‎15 Mar 2023
04:39 AM
- last edited on
‎20 Mar 2023
03:41 PM
by
Ana_Kuzmenchuk
I had installed an environment ActiveGate in my client server but after 1 or 2 days I couldn't see that environment AG in my Deployment Status, so I tried to uninstall it, while uninstalling that AG I can't see the files in Gateway.
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activegate
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dynatrace managed
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‎15 Mar 2023 08:02 AM
You probably have some mechanisms on the server that roll back changes. ActiveGate will not uninstall itself.
You can find all the paths for AG here:
https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-activegate/configuration/wh...
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‎16 Mar 2023 05:19 PM
seems like this might be an issue.
experienced the same thing, no one deleted any thing, and only the active gate files were deleted.
worth looking into.
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‎16 Mar 2023 11:56 PM
You can try to reproduce this problem, but I think it is a very strange thing. As I wrote I suspect some mechanism that takes care of server configurations or manual removal.
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‎17 Mar 2023 05:15 AM
Try to install it again on that same server, it might be solve your problem, before doing this make sure telnet/connectivity is happening from AG to your DT Cluster.
