Live Chat Button dont Appear

[natanael_mendes]

My live chat dont appear in my new environment, i search in documentation but i cant create a ticket for my environment, i tried to see if exist any policy about this but i didnt find

[p_devulapalli]

@natanael_mendes - Have you tried from the below to chat or create a ticket with support?

Dynatrace Support Center

[natanael_mendes]

Yes but i can create because i need to select and environment and the environment that i have this trouble dont appears in the dropdown list