02 Feb 2023 09:59 PM - last edited on 03 Feb 2023 12:08 AM by MaciejNeumann
Hi guys, I am testing on the Oracle Database extension.
After added the Oracle endpoint and established the connection, an error "No keepalive from datasource sqlOracle. Restarting" kept showing and the metric collected in incomplete.
Any configuration can be done on Dynatrace to solve it?
Hey @Starhut did you manage to solve this maybe? We'll really appreciate if you share with the Community your solution 😊 and if you didn't, hopefully the right person sees this post and jumps in with an answer for you 😉
I have the same problem. If anyone has a solution i would be grateful for a hint 😊
My team encountered an identical problem on our client env.
We have an open ticket. If I know more, I will let you know 🙂
To update on what we have done:
1. check on parameter SQLNET.EXPIRE_TIME
2. remove and configure the extension again.
3. update the extension to latest version
4. Research on keepalive setting in DB server and found that it is always on automatically in server by default.
After all the changes above, error still there. Now, we are looking for a new direction on troubleshooting this issue.